Chloe Le
Google
Never take the PR photo here. Last 2 days, I came here to take photo for PR application. I gave them all requirement from the government about it. They sold me that photo and charged more for the usb although I brought my personal. Okay, fine, I paid nearly $40 for both.
Then, my agent told me the government may not accept this photo because they FORGOT TURN ON THE LIGHT. Yesterday, I went there again, they told me until I get rejection by government, they will refund me. But they offer me retake the photo. Today, I came again and retake the photo, all things are good. The background, the light are good, but they told me because I put the usb into another computer, so they are afraid virus. So, they charged me for ONE MORE USB. At that time, I think the USB just cost $10 like the lady told me 2 days ago. BUT NO, THEY CHARGE ONE MORE TIME $40. IT MEANS $80 total for both time if I pay this time.
So, I SAID NO…… And I gave them both usb and the photo I just took for me.
As a result, it took me a lot of time, and they know their mistake, but I have nothing, just angry and disappointment.
Thank you for the terrible experience. 😂😂😂