Shoreline Hotel Waikiki

They need to improve the rooms. For example, there is nowhere to put clothing. I ended up piling my clothes on the desk. There is a closet. There is also this other piece of furniture but when you open it it is just a big empty space. Could have a dresser there which would be much more useful. Staff is nice. Room is clean. Nowhere in bathroom to put anything so not that functional. Overall I’d give this 3 out of 5 stars because of the room. We also had construction noise which won’t always be there. It is not room renovation but exterior. They should do the rooms first. It is a place to sleep and beds are comfortable.

I stayed at the Shoreline Hotel Waikiki along with my wife for 4 nights in January 2025. I encountered a few problems here and there most of which were out of the staffs control but overall we had a nice stay. I do recommend this hotel especially if you are not looking to spend a lot of time in the room and will be planning to mostly enjoy the island/beach outside of the hotel. I'll start with some of the positives. The staff were always friendly and attentive. The location is fantastic. Its not beachfront of course but its pretty much in the middle of downtown Waikiki and its extremely easy to walk directly to the main shopping area, main street with all the restaurants, and Waikiki beach. Its just one block away to luxury shops filled main street which runs parallel to Waikiki beach. I easily walked from my hotel down the entirety of Waikiki beach every morning. I also loved the the Shoreline hotel was lit up with pink lights at night because it made it very easy to spot from the main street when walking back at night. There are a lot of people walking around this area and I felt very safe the whole time. There is Ross store almost directly across the street. There was a mini food plaza next door to the Shoreline hotel and an independent breakfast restaurant attached for direct and easy food access. You are within walking distance to the International Market place with tons of shops and cool restaurants and also the Waikiki Zoo. There were a lot of exercise and fitness people running around these wide main streets and beach areas. Now onto the Shoreline hotel itself and I should state for the readers that I'm not much of a fussy person and I sort of roll with the punches when encountering something unexpected while traveling. There was valet parking available which charge about $45 each day. There probably was public parking available somewhere although I did not see any on the same street as the hotel. I'd rather pay for the convenience but to all reading just don't leave any stuff in your car either way. When driving take an immediate left after the Shoreline hotel down the alley and you will see a ramp going up and hallway leading right into the lobby. The Shoreline hotel is trying to be like a modern art hotel with fancy furniture and colorful walls but was clearly quickly renovated without the nice finishing touches. Its interesting style and all but the rooms are not that great. The rooms feel like a box with kinda crappy "modern" furniture around but not much else. The bed sheets were clean but I did find a big hair in the bathtub which was so visible that I was astonished. The room size is fine and the bed was fine. We think that they were watering down the body wash and shampoo products. The shower did get nice and hot and the bathroom got so steamy it turned into a stream room. Some of the the furniture was a little rough as well but there was an adequate air conditioner. After we were back at night from walking around and going to restaurants etc., the hotel worked for us as we just hung out on the bed on our phones/laptops but if you want a really nice hotel room then just stay somewhere else. The room lodging rate was the cheapest around for an adequate room and a safe place to leave you luggage each day. If you are on a budget and will not spend a lot of time in the room then I do highly recommend based on location and ease. Now when I was visiting the Shoreline was doing construction on all the balcony's so I could not use mine. I was disappointed that I couldn't walk onto it. There was also a lot of construction sounds come Monday morning so it would be worth contacting the hotel to see if the construction has completed and if you will have access to your balcony or not. The stay would have been way better if we could have utilized the balcony. We did get to use the rooftop pool a couple of times. Its clean with a nice view of the surrounding city but sort of small pool area. On Monday I tried to access the rooftop pool and it was shut down due to construction.

Pros: Amazing location, friendly staff, easy to get around, clean room. Cons: Definitely not 4 star amenities though. It barely makes the 3 star mark. The room is quite compact compared to other standard hotels. We were given a 300$ resort fee which was not known at time of booking. The hotel is not a resort and doesn't really provide any amenities to warrant the fee. Parking is tricky as there is no reasonably priced garage nearby or self parking at location. We were forced to pay 45$ for valet per day. Overall experience was ok. Would have definitely booked a better hotel for the cost we ended up paying.

During our stay at the shoreline, we were told at check-in that the construction that was listed on their website would most likely just be painting. It turned out to be a jackhammer on a nearby lanai that made it impossible to even stay in the room due to the noise. When I asked the reception if there was somewhere else I could go to take a work call, I was told no and directed to the lobby. They refunded us $20 when asked at checkout, which is something but the amount a bit laughable. Construction was from 9-5 so our room was not accessible for the whole day due to the noise. The room was cozy. Comfortable bed and decent amenities. My critique was the air conditioner. If it was not on high, it was very loud. On top of that, setting it to a specific temperature did not seem to work so it got to about 65 degrees in in the room overnight (much lower than what I had set it at). The location is not in the quietest area so noises in the early morning can be heard through the lanai door. Our valet was a great guy and the location is good. Overall, I am surprised by this hotel advertising that it is a "4 star hotel". It is more aligned with a 3 star hotel. I would not recommend staying here while they are doing construction due to not being able to access your room (depending where they are working) from the construction times that I was told are 9am-5pm.

Great stay at Shoreline. Really friendly staff, easy check in/out process. The water machine was a great surprise that I got full use of. Nice pool with beautiful views. My room was spacious and really comfy bed. |Excellent location, only minutes to great eateries and shopping. I travelled solo this trip so a safe, clean place was essential. I definitely experienced this at Shoreline. Highly recommend.

Positive: Staff was super friendly and helpful. Negative: Was a older hotel with some decorative updates. Certainly was safe and good room. Also a great value. Just would reevaluate the star rating.

Location was perfect. Service was good. Rooms were small, but otherwise good. The only reason we gave it a 4/5 is because they were remodeling the hotel and the noise was very loud during the construction. They did this early in the morning too, which was unpleasant. They provided free coffee in the morning which was excellent.

This hotel should not be classified as having 4 stars. In my opinion, it is a 3-star hotel at best. The pros: The location is great, right in downtown Waikiki and walkable to many hotels, restaurants, shops, and the beach. My room (a corner room on the 14th floor) was compact with a comfortable bed. The air conditioning and WiFi worked well. The rooftop pool was nice. The cons: Overall, the hotel is dingy. It looks like it was somewhat recently updated, but the details are shoddy. The carpets don’t appear clean, and there is sticker residue on the windows and bathroom mirrors. The curtains in my room were extremely difficult to open (they seemed to be rusted closed in some parts and took a sincere effort to open even halfway). There was hair in the bathroom upon arrival. In addition, the check-in experience was extremely lackluster. The associate at the front desk was dismissive and unwelcoming. There was no description of the amenities (despite the amenity fees being charged upon arrival) and I was not offered assistance with my bags. Later when I tried to call the front desk (during regular business hours), there was no answer. This hotel is fine if you don’t plan to spend much time in the room and just want access to downtown Waikiki at a relatively affordable price. If you are looking for amenities and service, I recommend that you look elsewhere.

We chose this Hotel from Expedia because we loved the modern look, bright colors, adjacent to the beach, The International Market and Ross. Surely when you travel you always want to wear something new and you'll definitely them at Ross. But most especially with the reviews we read. Customer service and friendliness is top notch. Luv the look of the room too. The moment we arrived we were met by the welcoming smiles of Kandace & Marijoy. It wasn't the formal pleasantries you normally receive at these bigger hotels, instead it was sincere small talk and rapport building with them. We then proceeded to our room and when we went down we told them that we already know we love this Hotel. I told my sisters about it right away. We are all here in Hawaii for celebration, This will be our Go To Hotel next time we come back.

Shoreline Hotel Waikiki is a hidden gem in the heart of Waikiki! The location couldn't be better--just minutes away from all the action, shopping, and amazing restaurants. The hotel itself is adorable, with bold pops of color and a simple yet functional vibe that feels modern and playful. I would highly recommend that you request a room away from the elevators. We hear the elevators going up and down all night long. Now, let's talk about the bummer: my gold status perks weren't honored as promised in the reservation. (Cue sad trombone.) But honestly, for the rate I paid, it's still a solid value! If you're looking for a convenient, budget-friendly stay with a stylish flair, Shoreline is worth checking out. Just double-check those perks in advance!

During my stay from 11/30/24 to 12/4/24, I interacted with the staff at least six times, and they were great every single time. Their friendliness and professionalism stood out and are the main reasons I'm giving 3 stars because honestly, the hotel doesn't live up to its 4-star hotel rating that is claimed. The property itself definitely needs some work. The hallways and rooms need a deep cleaning, and the decor is really outdated--popcorn ceilings, and old fans in the bathroom for example. The A/C worked fine, but the room had a faint damp smell. The bathroom could've been better--there was hair left behind, and some mildew around the shower caulking. The beach towels were tiny and thin, though the front desk happily gave me an extra when I asked. The rooftop pool is small but a decent spot to chill for a few hours. I watched more TV than usual since I was traveling solo, and the commercials were way too frequent and long. This is more of a Hawaii cable company issue, but if you plan to watch anything, bring a laptop so you have more options. There was some late-night noise from people partying on the street (bars and clubs nearby) and my neighbor across the hall who seemed to come back at 3 a.m. Light sleepers should bring earplugs. It wasn't a huge issue for me since I'm used to waking up randomly anyway but know the sliding glass door is old and thin / single paned (1970's maybe). When someone showers in another room and possibly another floor, you will hear the pipes running very well. This started around 5 AM and lasted till at least 11 AM (on and off) as people were probably showering for the airport and to leave out for the day. The balconies were closed during my stay (see pic). Honestly, they look pretty thin, and I'd be nervous about standing on them even if it was open. It looked like they might be retrofitting them, so hopefully, they'll be safer in the future as across the US older buildings balconies have been collapsing that are designed just as this hotels. On the plus side, the location is perfect if you like busy Waikiki. It's a short walk to the beach, many restaurants, and shops. The mall is just a quick Lyft/Uber ride or a $3 bus trip away. I don't usually take the bus, but since I was alone, I tried it--it was quick and easy and picked up nearly in front of the hotel. I walked back from the mall, which is about 1.5 miles. The bed and pillows were fine--nothing special, but clean sheets and no bedbugs is all I really care about. The complimentary chips and juice in the mini fridge were a nice touch (I only drank the juice). I ate at the "Heavenly" restaurant which is on the ground level and the fish and chips were perfect. The hotel gives daily coupons of $5.00 off I think it was, to this place which was cool and a recommend even without the coupon. Bottom line: The Shoreline Hotel Waikiki is fine for solo travelers or couples who don't need anything fancy or for short stays. Personally, my wife and teenagers would've hated it--they prefer places as nice as or nicer than home when on vacation, and this isn't that. While the hotel has its issues, the staff made my stay enjoyable. I'd probably stay here again if I were traveling alone and didn't need to impress anyone. Big thanks to the Shoreline Hotel staff for their excellent service during my visit!

I stayed at the Shoreline Hotel Waikiki along with my wife for 4 nights in January 2025. I encountered a few problems here and there most of which were out of the staffs control but overall we had a nice stay. I do recommend this hotel especially if you are not looking to spend a lot of time in the room and will be planning to mostly enjoy the island/beach outside of the hotel. I'll start with some of the positives. The staff were always friendly and attentive. The location is fantastic. Its not beachfront of course but its pretty much in the middle of downtown Waikiki and its extremely easy to walk directly to the main shopping area, main street with all the restaurants, and Waikiki beach. Its just one block away to luxury shops filled main street which runs parallel to Waikiki beach. I easily walked from my hotel down the entirety of Waikiki beach every morning. I also loved the the Shoreline hotel was lit up with pink lights at night because it made it very easy to spot from the main street when walking back at night. There are a lot of people walking around this area and I felt very safe the whole time. There is Ross store almost directly across the street. There was a mini food plaza next door to the Shoreline hotel and an independent breakfast restaurant attached for direct and easy food access. You are within walking distance to the International Market place with tons of shops and cool restaurants and also the Waikiki Zoo. There were a lot of exercise and fitness people running around these wide main streets and beach areas. Now onto the Shoreline hotel itself and I should state for the readers that I'm not much of a fussy person and I sort of roll with the punches when encountering something unexpected while traveling. There was valet parking available which charge about $45 each day. There probably was public parking available somewhere although I did not see any on the same street as the hotel. I'd rather pay for the convenience but to all reading just don't leave any stuff in your car either way. When driving take an immediate left after the Shoreline hotel down the alley and you will see a ramp going up and hallway leading right into the lobby. The Shoreline hotel is trying to be like a modern art hotel with fancy furniture and colorful walls but was clearly quickly renovated without the nice finishing touches. Its interesting style and all but the rooms are not that great. The rooms feel like a box with kinda crappy "modern" furniture around but not much else. The bed sheets were clean but I did find a big hair in the bathtub which was so visible that I was astonished. The room size is fine and the bed was fine. We think that they were watering down the body wash and shampoo products. The shower did get nice and hot and the bathroom got so steamy it turned into a stream room. Some of the the furniture was a little rough as well but there was an adequate air conditioner. After we were back at night from walking around and going to restaurants etc., the hotel worked for us as we just hung out on the bed on our phones/laptops but if you want a really nice hotel room then just stay somewhere else. The room lodging rate was the cheapest around for an adequate room and a safe place to leave you luggage each day. If you are on a budget and will not spend a lot of time in the room then I do highly recommend based on location and ease. Now when I was visiting the Shoreline was doing construction on all the balcony's so I could not use mine. I was disappointed that I couldn't walk onto it. There was also a lot of construction sounds come Monday morning so it would be worth contacting the hotel to see if the construction has completed and if you will have access to your balcony or not. The stay would have been way better if we could have utilized the balcony. We did get to use the rooftop pool a couple of times. Its clean with a nice view of the surrounding city but sort of small pool area. On Monday I tried to access the rooftop pool and it was shut down due to construction.

Let's start with the good first.... Easy check in, and nice large rooms.... If u stay here, don't forget to use there super cool water machine next to the lobby! The reason for the 3 stars is because the fire alarm went off literally alllllllll night long till the morning. Of course we didn't get sleep and I didn't hear the hotel knocking on the door for check out. Yes this was absolutely my fault, but by no means should the valet guy "acting as security" come barging into my room alone! I was half naked and super startled! A female housekeeper would have been a much better choice for that situation.

The service was excellent. We got in a little early so we couldn't bring our luggage to the room yet or do our official check-in, but by the time it was ready, they took our luggage upstairs for us. They even upgraded us to a suite. It was amazing lots of food and places around it very walkable the poke place right across was delicious and we had the heavenly island restaurant that was attached to it for breakfast Yum I would definitely definitely stay here again.

05.11.2024 - 05.17.2024 Location is amazing with nearby markets and eateries. They also have a restaurant attached to the hotel so it makes the stay extremely convenient. Hotel staffs are welcoming and friendly. A/C is constantly running, even without a key card inserted in. So every day that we've been soaking up the hot sunny weather, we found a cool oasis as we entered our room. The hotel seems a bit outdated though. The elevators had a bad odor. Perhaps from the constant dampness on the carpet. The walls in the hotel were thin. We can hear everything that's going on with our neighbors and upstairs. The noise from the street was also heard throughout the night. People laughing, cars honking, construction happening at dawn...what should have been a space of rest and digression turned out to be a lot of toss and turning. The shampoo and condition provided made my hair fall out, whereas the body wash soap made my skin itch. Might be best to find a Safeway or Longs Drug to purchase quality toiletries. All-in-all, location is great and staffs are great, but the hotel itself could use some TLC.

The hotel is doing construction, which wasn't mentioned during booking. Its is extremely loud during the day. Would avoid if you don't like noise.

Second time staying at Shoreline, even better than the first time! Hotel is in a super convenient location, probably in the perfect center of Waikiki. Room was spacious and very clean. There was a balcony, though we didn't use it. Mini fridge was very useful. Fast elevators! All staff were incredibly helpful and friendly. Free tasty coffee in the mornings and easy to borrow beach towels. Our go-to hotel when staying in Oahu!

Shoreline is definitely a special boutique hotel with all the thoughtful details and service. For example, we kept the "no bodda" (do not disturb) sign on the door the whole time, and every day, the cleaning crew slipped a little note asking if we were ok and to contact them for cleaning if we changed our mind. That's never happened to us before at a hotel. It shows care! Shoreline had a complimentary snack box with local products in the room. I thought this was very special. That never happens at a chain hotel either. Other hotels charge for any food in the room. Again, it's the little details like this that make you feel like this boutique hotel cares. One more thing that made our life easier: filtered water dispenser behind the lobby. It even had fruit-flavored water if you preferred that. On other trips, I am always buying water to drink. At Shoreline, I was just filling up my water bottle every day and saving money. The location is fantastic because it is quite literally at the midpoint of Kalakaua (the major waterfront street in Waikiki). Half a block from the ocean. There is no need to rent a car if you stay here and plan to do most of the activities in and near Waikiki. However, if you decide to rent a car, there is valet parking on the premises or you can look for street parking in the area. The room was immaculately and of a good size. We could see the ocean from our room. The elevators were fast so we never had to wait for one for long. The design of the room was cheerful and super cute. All the little details in the room made it special. It had local sayings and the Hawaiian islands above the bed. Cool art in the hotel in general. The owner has great taste in art. The lobby has super high ceilings so it felt really airy and nice in there. They offer complimentary coffee in the morning. Lastly, great staff. They always say hi. I would definitely recommend this bouquet hotel to all my friends and family coming to stay in Waikiki.

This hotel is nice. I gave it 4 stars because you have to walk 2 flights of stairs to go to the pool. I have a bad leg so it was difficult to enjoy the pool. The room was great! I loved how I could swivel the tv to watch something in bed as I was decompressing from a long day out. The staff was great.

The shoreline has redone the interior to look like a mini W Hotel and has done a great job doing so the rooms are nice and modern. The JR suites are spacious and great views of Waikiki. Regarding the front desk staff I would rate a 1 star. They are completely unorganized and customer service poor. When you get a "I don't know " answer every time you ask a simple question that is not customer service. When I was at the front desk asking about transportation the agent gave a room key to new guest to an already occupied room. That's how unorganized these crew is. Galen the front desk agent was a standout in his poor attitude. If you want to be like a W hotel or like a Laylow Hotel (which I've stayed at) Ramp up your customer service because your hotel has great potential.

We had a great experience, the rooms were clean daily, such amazing staff. It's all really close to Waikiki walking distance to many shops and dining experiences

If for some reason you came to stay in Hawai'i and want to spend a lot of time in your room, this is not the place for you. Our room at Shoreline was pretty small and definitely dated, even though you could see an attempt at the upkeep. Even the sliding door didn't lock properly unless you pull it closed a particular way. There is no microwave in the room so we stopped bringing home leftovers since we couldn't reheat it. Also, the lotion provided in the room smelled really bad (like it had gone bad) that when I put it on after a shower, I had to jump back in the shower to wash it off. With that said, I will say this place will boil down to price and location. This literally was just a place to shower, lay our heads at night, and allow us to be centralized in a good area. For that, this was perfect. Plenty of good food places in the area that were open late which was great because we would come home late from a day of exploring and look for something to eat (Marugame is like 1 block away!) Staff were friendly - Valet guy was also great, super quick at getting our vehicle and even gave us good recommendations! Would I stay here again? Maybe, if the price remains fair. I think that the location was great but not enough to offset the value of the actual room.

Spent a week here on a recent trip to Oahu. The staff are great and have some great recommendations for things to do outside Waikiki while exploring the Island. We took an upgraded king room and I am glad we did because that room felt normal hotel size, I think my opinion of the place would be different if we stayed with our regular queen room. With that said, the building was renovated to be this hotel and the bright colors create a chic place that lends itself to a younger demographic. So if you book here, and you are old, that means audible conversation, music and marijuana smoke. The pool was on the roof, very small for a hotel pool, well maintained really nice to be in once the sun started setting. valet, these guys try really hard and are battling a small lot, big car sizes and traffic. Please be kind to them and plan your scheduled activities accordingly. Things that prevented a five star review: -the hotel restaurant, or the restaurant it shared a space with that was only partnered etc. was pretty mid. The coupons offered were for five dollars off, not applicable to alcohol and every dish costed north of 25 dollars and looked unappealing. -only one elevator was active -the ac only has two settings, off and really really cold. -the tv was crappy, poorly placed and had bad channels.

We stayed 3 nights at this hotel. Overall the stay was not too bad but the pictures and what the rooms really are is deceiving. The room is pretty small and has a small balcony. The service was great. Valet was easy to deal with. If you rent a car plan on paying an extra 45.00 a day to park the car. It is close to everything and in walking distance to a lot of things. Rooms just are not that great and they are very small and a little outdated.

I was surprised by my husband with a staycation here to help us relax and unwind. Right off the bat, we were initially surprised with how small the parking and valet were located up the ramp. The valet guy was very friendly and helpful and managed to grab the last stall (of 6 stalls it seems) thankfully because we had our 1 year old daughter with us. We offloaded and through a small hallway connected right into the lobby of the hotel. The fun array of color scheme was very pretty and really spruced the hotel up! The bright colors brought a cheerful mood to our family and was very aesthetically pleasing in it's decor. The room was nice and complete with a fridge. When you take a walk outside the hotel the location is great for a lot of walking distance markets and restaurants to buy food When you take the elevator upstairs to the rooftop, you also have to walk up a few flights of stairs which I didn't like especially carrying a sleeping baby but you have a nice view of the city located in the heart of Waikiki as well as a pool and small lounge area to chill with family or friends or even do some yoga or meditation. It fulfilled our goals of a very relaxing weekend !

I am writing about my recent experience at the Shoreline Hotel. My partner and I were so excited to get married on the beautiful island of Oahu just over one year ago! We sent them an email discussing several aspects of our stay in our hotel soon arrived we arrived back home, with no reply. I was rather disappointed with several factors I encountered during my stay that I would like to address. -On several occasions, we would call, asking for our valet parked car to be ready at a certain time and it wasn't. Some of these times were extremely important to be timely on (Luau, wedding ceremony, Broadway show, etc.) -My partner and I heard scratching and animal squeaking noises in the walls behind our headboard... -We ordered extra towels to be delivered up to our room and often times they would never come or we would ask for a specific amount and less would arrive. -Though our 3 rooms all had "working" air conditioning, we set them to the same temperature and yet they were vastly different temperatures (too warm!) -Other individuals occupying nearby rooms were extremely loud after hours, all through the night in fact and sounded like they were potentially doing drugs (could hear through the walls that there was discussion of marijuana smoking, partying, etc.) Though I don't regret my stay and visit to Hawaii, these aspects of my trip were extremely inappropriate and not what I envisioned for my stay or the reputation of Shoreline Hotel. For the price paid, and occupancy of 3 rooms, I expected more and was pleasantly suprised at the experience I had when I visited other members of my wedding parties hotels in Waikiki. I'm hoping you can understand my frustration in dealing with these inconveniences, especially during the time where my partner and I were getting married, therefore, I am asking for a partial refund.

What a hotel! We love the Shoreline Waikiki! The Shoreline is perfect for the price. I will list pros and cons here so I can leave a more accurate reading. PROS: -Greeted by Kim (WHO WAS THE BEST) she recognized our anniversary, gave us special treats, upgraded us for free, made us feel extremely welcomed and very happy about our stay! ALOHA VIBESSSSS! -FAST elevator - no one was ever in it even though it was clear many were staying at the hotel. -Gorgeous, colorful decor! -Heavenly Restaurant - literally the most heavenly restaurant is right next door to the hotel. So easy and worth it! We went here A LOT ($5 coupon given at check-in) -Free towel rental everyday and you can take it wherever you like as long as you return it. -If you need room maintenance, you can let them know at the front desk or leave the card at your door. It was cleaned every time we did this! -Amazing location!!!! We were so happy we chose this location. Close to everything and so much around! Beach easily accessible. - MY FAVORITE: Sparkling Water / Still Water Machine. FREE. 24/7. Mixed fruits/flavors. SOOOOO great. We used this everyday and were so excited about it. STAND OUT!!!! -Coffee in lobby everyday. Two options. No more coffee at 10am which we found is reasonable... -Free luggage hold -You can hear CUCKOOS from your room. It was like a live music concert every night - it was subtle and we loved it!!! -Complimentary local snacks in the room! YUMMMM -Proximity to the BEST musubi shop in town -Coupons to Holy Grail Doughnuts ... right across the street and were exceptionally delicious! CONS: -Everything is smaller than in the photos. The room, the pool floor, the lobby. -Hallways are one color and if you get that RED one... if we got that red one, we would definitely have asked to switch. It was INTENSE. -Pool area is SUPER small. Photos are very deceiving. This was a real MEH. -Super run down condo right next door so our view was kinda city, kinda ocean, but mainly run down condo that had old chicken coops / pigeon coops that were super nasty. This was a little upsetting however, there's nothing the hotel can do about this... - NO free late check out. Not even 1 hour later. They said they would charge $25 for 1 more hour. This is crazy and I have never stayed at a hotel that didn't offer 1 more hour for free. OVERALL: We would stay again! It was super clean and made us very happy.

Enjoyed our four nights here! Front desk staff were super friendly, valet parking available for $45 a day with in-and-out privileges, beach towels and chairs available for rent, and while the room was on the cozy side, location just can't be beat since it was central to everything. I would definitely consider staying here if we get another good deal.

Wonderful value for fun and thoughtful design supported by enthusiastic happy engaging staff.

Checked in on Wednesday. This hotel claims to be a 4 start hotel, but I'd say it's more like 2.5-3. We arrived early due to our flight landing early. No rooms available yet for early check in. I asked the girl in the front who worked this Wednesday around noon to give me a call when the room is ready and she's like okay we will. I called 40 minutes later and a man answered and stated for us to come back. Where is the girl that's suppose to give me a call when our room is ready? I don't want to have to do her job for her. If I didn't give a call, we wouldn't have been in our room earlier! Mind you, a lot of us tourist coming are tired and want to settle in as soon as we can When we arrived, the roof top pool was closed. We still got charged the full resort fees, and I felt like they shouldn't have charged us the full resort fees. We wanted to use the pool and check out the roof top. Money hungry businesses. At least compensate us for something for this like one night free parking or partial resort fee charge. They gave us 3 $5 vouchers for the restaurant next door, and the girl who gave it to us stated we could use it on ANY drinks and food. Went there to get some alcohol, and stated they don't accept it for alcohol The carpet in the hall and in our bedroom was filthy. Needed vacuuming and deep shampooing. We ended up using slippers cause we felt gross being barefoot in our room. Oh, and if your room is next to the elevator, make sure you request a different spot. That damn elevator was so damn loud every single time someone used it and kept me awake as I'm a light sleeper. Front desk service was not the best expect the man that was in the front. The girls didn't seem like they wanted to be there lol. I get it, you're probably sick of tourists but that doesn't give you the right to give mediocre service. You go traveling, and do you want that type of service? Especially for something you're paying for? The only thing that stood out to me in this hotel was the lobby at night. It's cute I wouldn't stay here again when I come back. Other hotels will give me better experience, but I'm sure other people are fine with just this hotel I see that the manager replies to reviews stating about the service, but seems like there's nothing being done. They probably just reply to show they're going to "do soemthing" about it. Either way, they're still going to get business

Super-cute place in a great location! The entrance and lobby are insta-worthy for sure. We appreciated all the local treats in the room. That's a real nice touch! The hotel area is safe and location ideal for tourists. There's also a chair lift right at the street we noticed. We felt very welcomed by the valets, checkin and most staff. We really enjoyed the room. It was a decent size, linens were clean and comfortable. My spot in the mattress was not firm but I slept good and it was quiet on our floor. My teen daughter loved it and I was thankful for a renovated, clean bathroom with a bathtub. (There's shampoo, conditioner, & body wash in the shower but if you're using the tub, you need to figure a way or you'll be standing up repeatedly to get it. Lol.) Dining at Heavenly Restaurant next door was enjoyable and a nice time saver save during our limited stay. Don't miss their light, fresh and tasty options and fancy photo worthy drinks. That made it feel more like vacation to maximize hours. Note that the restaurant is closed between 2 and 4 pm daily. Happy hour is 4 to 6 pm. We didn't use the regular parking but that looks like a great deal too even compared to Waikiki shopping plaza next door. A lot of effort has been made to make the hotel and experience special. The bottle-fill in the lobby and tea kettle in the room was really handy for us. We attended the 3pm Sweet Welcome for some freshly popped popcorn. That was nice. The pool and rooftop area has nice hangout spots though more attended in the evening than midday sun. We liked that the pool was open late and the beautiful view day and night. It was nice to tan a little and nap then take a dip to cool off. There's floats by the pool and there were also some by the valet. It is loud though w an equipment room or elevator shaft there. I recommend you stop what you're doing and go for a sunset view at least once during your stay. The only negative there is more than one disappointed guest walked up, looked at the area and commented on the size. Sadly one staff member explained that the website and confirmation is wrong or changed on a few items. If you receive an option for an add-on for early check in or late check out, don't even bother reserving. They said that's not a real thing, (same with advertised amenities). The process is "on the morning of your check-in, call to see if we will be able to do an early check-in. For late check out the morning of your checkout, check with the front desk and they will be able to let you know if we can do a late checkout". So, it's not even where someone is checking on it for you and letting you know. It's basically no different than any other hotel but presented as an add-on. Same with Kaimana booking, cld tighten up. Luckily all other interactions with staff was ideal so that helped. Mahalo!!

Stay somewhere else!!! Save your money. We had baby cockroaches coming out of our vents and the room smelled like cat piss most of the time. They offered to come in and spray some chemicals but we denied (that would've been a headache waiting to happen all night) We wanted a new room. They said there wasn't any availability. They have HIDDEN fees they don't tell you about. The only reason I gave any stars at all is because the dude who runs the valet was nice. Only good part about that hotel.

Our stay was absolutely amazing. This year we were able to spend my birthday somewhere relaxing and it was it ever. Upon checking in, which happened to be really late as our flight was delayed for a few hours. The lady at the counter who was working the graveyard shift was amazing. The sweetest ever as she was checking us in. We didn't really get a chance to check the place out at the time but from the first impression, it was amazing. Right from the entrance, you have the welcoming feel with all the vivid colors. The lights are a bright pink which makes the place very noticeable in the evening. It's a boutique hotel, about 14 floors with rooftop pool. Full on Art Deco, Miami mid century vibe. The colors and the decor was what sold us. Checking in your offered a voucher that can be used next door in the restaurant, a voucher each day for your stay. Our room, very simple modern feel. Large king size bed that was very comfortable. You have all the amenities with the safe, iron board, balcony and so on. There's also refillable water bottles in room to use when needed. A water station downstairs to fill it up. Beach towels are also available at the check in. Roof top pool, it's not a giant pool compared to the chain hotels but good enough size for lounging. There's only a few chaise loungers and chairs. Space is limited. Location is AMAZING, completely walking distance from everything. The restaurant, shops, bars, and so on. First stay here and it will no be our last. The friendly staff that's always so gracious everyday greeting you as your walking in or walking out. The decor was amazing, bright vivid bold colors. Perfect location in Waikiki.

Cute boutique hotel. Very unassuming. You can almost miss it. But it's in a great walkable location. I think what I liked most is each floor had a different color theme, BUT it also reminded me of the 'red hallway' scene in "The Shining" (I'll just leave it at that). Nothing scary or weird, just the intense, all-encompassing color. The lobby is quaint, but inviting. I liked that they also had happy hour-like activities everyday or night, with different snack/food vendors. And if I remember correctly, there's no real Hotel kitchen, but a restaurant attached to the Hotel for dining. If you like a little uniqueness to your travel, try this place out. And make note, their basic rooms are on the small side (they actually upgraded us to a larger room for an issue they happily accommodated).

The service gets 5 stars, everyone was extremely nice and helpful. The location was perfect too, everything was walkable and your pick up at the hotel. The rooftop pool was great, the views were too. This is also a negative, as it can get busy and loud. Overall, I feel it was a little expensive but did the job.

This hotel was awesome loved the free flavored water station that also had sparkling water too as well as the morning kona coffee and the cafe right next to it was awesome heavenly cafe had yummy mimosas in mango guava pineaple and acai the staff at the hotel were so helpful and kind I wasn't expecting much when I booked this hotel initially but was really surprised how awesome everything was the room was clean, loved the tray of goodies in the room and location was central to shops/food definitely recommend

Very nice hotel, small but more accommodating than the Hilton in Waikiki their lobby offers free fresh coffee daily as well as free cold water/ ice machine and even a microwave in their lobby which the Hilton did not have! Their pool was a little small but everything is decorated so nicely we didn't even care and there's a nice ocean view from the pool area...overall it was a great stay and we had a better experience than the Hilton...Hilton was beach front and a nicer view but Shoreline was a overall better experience

5th trip to Honolulu & we like to experience 2 different hotels each time. This was 1st of the 2 hotels we stayed on this trip for its central location & value (no resort fees!). Its next to Royal Hawaiian Center & International Market. Most of the good eats & famed coffee shops are nearby. Nearest beach access via the Surf Board alley or cut through Royal Hawaiian Hotel. We were impressed from the start: colorful lobby, renovated rooms with tropical decor, friendly staff. Our experience was similar to most yelper reviews: lots of generation Z guests, occasional smell of weed, but we didn't have issues with loud music or other noisy complaints, perhaps we came in a slower time. The room was basic but clean: mini fridge, digital safe, etc... small bathroom & shower as expected for renovated boutique hotel. Toiler paper was a bit rough so we got some Charmin on our own. Balcony was tiny with only city view. The spring mattress was medium firm and comfy, pillows were fluffy & adequate, the double blackout curtain worked great. We slept well most of the time, the walls are thin as usual. Our room (1130) was next to the elevator, but the elevator noise was negligible from our sleeping area. There was a tiny roof top pool which is accessed by elevating to 14th floor then walking up 2 flights of stairs. There was an attached restaurant called Heavenly Lifestyle Cafe with popular BF items as well as acceptable HH menu in the evenings. Complimentary coffee in the lobby starting @6 am, highly recommend nearby Island Vintage Coffee or Kona Coffee Purveyer, the latter esp for its amazing kouign amann & croissants. Next door the musubi cafe and the Coffee or Tea are both Yelpers' hotspots, Sam's Kitchen still has the best garlic shrimp ever. There are homeless souls everywhere in Waikiki & this area was no exception, we felt safe nonetheless. This street was more quiet even though its right next to Duke's Lane. We took the Pink trolley to sightsee as well as visiting Ala Moana Center, you can purchase bus passes & other attraction tickets at discount prices inside the Waikiki Shopping Plaza next door. If you Turo I recommend the host named "Adam", he has a fleet of over 10 cars all with 24 hr free parking in a covered garage 500 ft down the street. Overall this hotel is centrally located, clean & safe. If beach front location is not your top priority you won't find a better value, we paid twice as much for our 2nd hotel Sheraton Waikiki. We booked via the hotel website 1 month in advance to receive further 25% discount. Did I mention no resort fees?

This hotel is highly overrated. The ambiance is awful. The rooms are very tiny compared to other hotels. The elevator was literally next to my room and I could hear everything in the elevator. The elevator cables needed lubrication, I think, because the grinding noise was too loud and disruptive. Even with the windows closed, I could hear the noise outside as if it was in the road. I requested my room to be changed away from the elevator and it was finally fulfilled after 2 full hours. There is only reception area and only fit 1 receptionist. I canceled the rest of my stay and went to Hyatt across the street instead.

It is such a joy to stay here. Second time and there is so much to love. This is a boutique hotel with no frills, but all the hospitality. Just a quick walk to everything Waikiki has to offer. Special recognition to Damian in Valet who we remembered from our previous visit. Definitely consult with valet to discuss parking options if you're renting for your stay. It does not go unnoticed how be goes absolutely above and beyond for guests. The rooftop pool is wonderful and usually quiet, and rooms are perfect size for guests who came to spend time outside exploring the island. Although upgrading to the King size room for longer stays is totally worth it. Skip the maze of larger resorts, and stay here. We cannot wait to come back!

We had a very enjoyable stay in here. The hotel is decorated with a lot of vivid colors. There is free coffee in the mornings and the front desk staff is very helpful. The hotel has a dispenser for purified water in the lobby as well has a box to return used beach towels, which is very helpful. Mini fridge in the room and even a small hot water boiler. I didn't discover this until near the end but there's even a microwave for guests in the lobby. So helpful! Housekeeping makes your bed and doesn't change your sheets daily But there is a sign that tells you as such, so no surprises there. The sign also says you can leave the sign on your bed if you want the sheets changed so I recommend doing this if that's what you want. This wasn't a big deal in my opinion. Water pressure in the shower was good. This is located close to Kuhio Street which has lots of shops and restaurants. Waikiki beach is also about a 10 minute walk away. Overall, great place to stay.

Hotel was ok. Felt like I was staying on a set from real world or love island. Had some cheesy decor, but appreciate the effort. It's an older hotel that they slapped some bright paint and neon lights over. Fixtures and furniture still feel old. Staff was great. Never had any issues and everyone was friendly. Hotel location is good. Central to most attractions, beach and restaurants. My biggest complaint are fees after I checked out. Amenity fees?! Whenever I stay at hotels all the fees are prepaid. I understand parking, but a random amenity fee seems pretty ridiculous. Is it just me or shouldn't that be explained when I check in? I travel a lot for work and have to complete expense reports. Out of all my hotel stays, they are the only ones to charge me a fee after I check out. For me, it left a bitter taste and I probably won't stay here again. If you're looking for a place in Waikiki, be warned. You'll see a surprise charge when you leave.

Great boutique hotel with amazing, friendly staff with great customer service. They done fun things for all the guest who stay. One afternoon popcorn, another shaved ice. There is fruit infused water all times for all guest. Mornings there is Kona coffee available. They also have a soft serve dole pineapple ice cream(cost) in lobby. Live music on the outside Lani as you walk in many nights. We had single queen bed room not huge room but perfect for stay. All rooms have balcony's so that's really nice as well. You have a Ross right across street & Dukes market right around corner. There is lots of shopping around area. Beach is about 5 minute walk across street. We will stay here on our next trip as well.

The view is very beautiful. Great hang out spots. And such awesome staffs! Love it very much!

Pretty cool spot in a great location. You can book through airbnb which we did and it ended up being one of the more reasonable options right in the heart of Waikiki. The first thing you'll notice (and will continue to notice) are the bright colors. It's intense. Cute? When you're in the mood. Every room that you walk into is filled with overwhelming, bright colors. This isn't the place you're looking for if you want luxury or nice views, but it's cool.

Pros: - Location: the hotel is 2 mins walk from bus stop, walk to beach less than 10 mins. Even the rooftop can only see partial ocean view, however, there're lots restaurants and shops nearby, two big shopping plazas Royal center and international market place are one or two blocks away. - Price: the room $ was reasonable, I mean cheaper than surrounding 3/4 stars hotel. - Cleanness: the room was clean and you don't need to make request for room service. (Due to Covid many hotels won't clean your room unless you request) - Design: the whole hotel is kind of flashy, if you like to take Instagram photo there're many backgrounds in the property. - Service: friendly and helpful people. Cons: - Facilities: There's only one small pool on the rooftop, no gym. However, the pool area wasn't busy at all during my 5 days stay. Only one water machine, one ice machine on the first floor (lobby). - Hotel: it's an old building and renovated hotel, however, the bathrooms were still old. (But they have bathtub, only old buildings or 5 stars hotel come with bathtub, most new hotels only have showers) - No free breakfast, but many many restaurants nearby.

Okay parking is ridiculous all over the place, and its very expensive if you park in the structure... Just an FYI..... But over all this place was so cozy!! We had a great stay here with my sister and I. The room comes with all necessities you can imagine. We forgot our shampoo and they had it all. The bed was comfortable and they are equipped with everything you need for your stay. Across the street is an amazing Ross and little markets. I did not enjoy the pool this time around, but I SURE TOOK ADVANTAGE OF THE BAR!!! Which was soooooo convenient when you just wanna get a drink and relax. The staff were super nice and accommodating at our every need. We will be staying here again!! We thank you guys!!

Definitely a 10/10 but I hope you don't love staying at The Shoreline as much as I do because I'm selfish, want to be sure I can get a reservation whenever Honolulu I need a Honolulu retreat from the cold Southern California ocean water. I've stayed at The Shoreline three times, all fantastic. The staff is exceptional. Helpful, pleasant and worthy of a big fat raise. I'm talking to you, corporate office

The pics are deceiving, add some shabby to it for reality. carpet feels crunchy, and most metal is extremely worn out, like the lanai doors, sinks, etc. It's 100% motel. The resort fee is just theft. For 1/3 more stay at upscale Halepuna with no resort fee but it's really a resort. Shop around, I think this place will ruin your vacation.

First time staying at Shoreline. It's not the most updated or outdated. The service was great and the decoration with little touches were much appreciated. It's also in a good location for Waikiki. I do wish they had a gym though. It's right next to Heavenly - good little cafe. Considering location and service I would stay again due to that. Thank you Shoreline!

The hotel is super cute and colorful. The customer service was outstanding. We didn't have much of a view (11th floor) but I believe our experience there made up for it fully. The staff was super helpful. They gave us a bunch of recommendations. I wish I remembered everyone's name. I do remember Damian as he was always somewhere around when coming and going but truly everyone was such a help. ESPECIALLY all those tending to valet parking. I experienced three different people through out our visit and all 3 were so quick,welcoming and accommodating. The hotel is great but the customer service is what would have me return time and time again. Oh and also, walking distance to the shopping strip/nightlife. Enjoy!

Great location if you are into shopping, partying, and Waikīkī beaches. Building is old, one of two elevators is not working during our stay. Nothing fancy but price is right, location is great.

I love everything, no complaints at all. Love the heavenly cafe also. Love the front desk people and damien the valet guy, everybody is nice. Would come back again

We love this colorful, quirky hotel which is just a couple of blocks off Kalakaua Ave. The staff exudes friendliness, the vibe is so fun, and the sparkling clean rooms are super comfy! So glad we found it thanks to listening to a podcast about it on Hawaiis.Best. Extra touches like the free treats in the room from local businesses are an extra bonus. We highly recommend a stay here!

Friendly staff and amazing location! Loved waking up in the morning and being able to walk to all the shops and local eateries.

Do your self a favor and do not stay at this hotel. April the hotel manager is rude and unprofessional. Checked in and went to the room which was literally right next to the elevator and the room was pretty dirty. Went back downstairs to inform April that I am unable to stay there and she rudely advised that they do not issue refunds. Keep in mind that I had only been there for 5 min. Do yourself a favor and pay a little extra and stay in another hotel

I am so happy I decided to stay here for my birthday staycation. I found this hotel while doing a ton of hotel searching online but this one stood out, the colors, the details- I had to stay here. Plus, the pictures on the website look exactly the same in person. My check in process was pretty fast and simple, I was given a kukui nut lei as well. It was a soft purple color, aligning with the vibe of the hotel. Room service is not offered here and housekeeping is available either upon request or if you have booked for a week or longer. Housekeeping is limited due to COVID. I did wish I could order some food my first night in but no big deal. They have a restaurant attached as well called Heavenly Island Lifestyle that I decided to try my second day. Coffee is available every morning in the lobby too! I went to the pool twice, very easy to find and signage is available. One time I went and there were two other people there for maybe 10 minutes, then afterwards I just had the pool to myself for an hour. The front desk offers big, beach towels as well! The only thing that was a bit stressful was the parking situation, I read that they have limited spaces and they usually get full. Then they suggest you park in a different lot somewhere. I didn't want to deal with that so I just got an Uber from my house to the hotel. The location is awesome, beautiful room and hotel and I would stay there again.