chester-gor
Google
Apologies for posting this review only now. I have stayed at this hotel for several years, and each visit has been truly memorable.||From the moment of check-in, the Lady in Red team welcomed me warmly with complimentary treats. The housekeeping staff understood my personal preferences and habits, making my stay comfortable and personalized. At breakfast, P. Thotsapron and P. Naddaporn kindly introduced me to authentic Thai flavors. On one occasion, when my wife accidentally left a cup in the restaurant and later returned to retrieve it, the staff had already cleaned and carefully wrapped the cup before handing it back to us — such thoughtful service truly impressed us.||Many of the front door staff recognized me and always greeted me with a smile, offering help whenever needed. Among them, Captain P. Suthat S. deserves special recognition. His professionalism and dedication went far beyond expectations: when I forgot an item in my room, he personally rushed to retrieve it, arranged transportation, and even coordinated with the hotel’s airport team so that the item could be delivered to me at the airport. His quick thinking, responsibility, and genuine care reflect the highest standards of hospitality, and he truly embodies the spirit of Siam Kempinski.||Bangkok now has many new hotels, but I will continue to stay at Siam Kempinski. Beyond being a luxurious property, it gives you a genuine feeling of being “at home.”