Sierra Lago Resort & Spa Hotel

Just returned home after a 4 day stay at the beautiful Sierra Lago Resort. The road out of Mascota up to the resort was a little...tough, but after pulling through the gates into the resort itself, WOW!!!||The view of the lake and the surrounding mountains was breathtaking. We were welcomed at the reception by Paty, and despite our poor Spanish, were made to feel very welcome by her warm and friendly greeting. ||Our beautiful, and well equipped, Ultra Suite Cabin was just a short walk to the pool and La Terraza restaurant. Lunch was at La Capilla restaurant which is a little further away around the lake, and for those not wanting to walk the golf cart was readily available. ||During our stay, we enjoyed both walking and taking a carriage ride around the lake, horse riding and fishing in the well stocked lake. We also enjoyed the couples massage given by Brenda and Maribel.||Can't praise all of the staff highly enough, everyone we met was extremely friendly and helpful!

Sierra Lago is a wonderful resort in one of the most beautiful settings in the world. The pristine lake, thick forests and abundant nature will dazzle you from|The moment you set foot on this magnificent property. Roberto and the entire staff including Javier were there to honor our every request. My wife renewed our vows at the lakeside chapel. It was truly inspirational. Sierra Lago is well worth the long, winding sometimes bumpy drive. You won’t regret it!

This is an excellent family place to relax and take advantage of the different amenities such as a game room, swimming pool, picnic, kayaking, mountain biking, hiking, calandria rides and horseback riding among others.

Sierra Lago is absolutely beautiful, tranquil, and does help you to completely relax and unplug. It is all inclusive as it is in the middle of nowhere so there are not any other dining options. The food was ok (could be better) however times when the food was available was very late in my opinion. Good activities available, service could be improved, as well as room cleanliness, otherwise great for a weekend escape.

This was not a good wedding destination. They did not keep the restaurants open, so only the meals chosen by the couple were available and only at the times chosen. No other food was available to the guests. There is no ac, and even with the cool nights, the rooms are warm. The biggest issue was the reception dinner. Unbeknownst to the bride and groom, you were only given the option of food at your tables. The resort alternated between salmon and steak for each guest. If you did not like or want the choose picked by them, you had to trade with someone at your table. No other food options were even available to anyone, children included, and the same went for drinks because the resort did not open their full bar only feet away. Despite its beauty, I do not recommend. Especially for a wedding.

Great place with staff doing whatever it took to make my whole wedding party happy. Roberto was excellent in everything we asked and needed. Great hospitality from Patty and Roberto. The resort is an amazing place and Roberto is an amazing host.

We had such a wonderful time, there was so much to do between kayaking, paddle boards, carriage rides, horseback riding and hiking along with the beautiful landscape along with the usual pool food and bars. We didn't have a chance to do everything. ||The mountain location is so beautiful and relaxing it is a great place to get away to for peace and calm. ||The staff was excellent, the non-english speaking staff were very very gracious and helpful to full full our every want and need. Used Google translate to help our Spanish speaking, and they were always eager to help figure out what they could do for us.|Lilia, Daniel, Isaac, Alejandro, Christian, Domitila, Hector these are just a few of the whole staff we got to interact with and got to know the best and feel like we became friends with. They made our stay extra special. Leticia as general manager should be very proud. |Thank you all so much for making our stay so very wonderful and we can't wait to see you all again!!!|

Very disappointed, I booked a buen fin promo, with free upgrade from standard cabin to suite and they didn't want to make it valid. They charged me extra and didn't respect the promo. Won't come back just for that, this is false advertising..