Poon P
Google
The hostel owner is rude and impolite. ||||I booked 3 nights stay in hostel, but due to some issue, I arrived on the second day morning. I did try to inform the hostel via Booking.com but she said didn’t receive it. ||||||The front door is always locked and mentioned the opening hour as 9:00-22:00, but the woman didn't show up until 9:20 after I called her twice. When I tried to do the check in the second day morning, she talked to me in a very rude way, said need to charge me extra because I was late for check in. I tried to explain to her and showed her the msg I sent to her, but she didn’t want to listen to me. ||||Worse still, she was mad without listening and even said won’t do my check in , don’t wanna provide me the stay and opened the door to ask me out... it doesn’t make any sense and she gave me the worst first impression of Italian people and Venice. As I was with a local friend, he helped me solve the conflict between me and the woman and finally I can check in,, but overall it’s definitely the worst hostel experience I’ve ever had. Imagine What would happened if I don't know any local here.. ||||Please stay away from this hostel if you wanna enjoy your travel in Venice. ||||PS: this is not a well organised hostel, it’s like just a house owned by a woman to rent you a stay, don’t expect anything from here.