Silver Palms Lodge

I visited the place with my big family. We booked several rooms. The decor in the rooms is outdated. There are stains on caperts in some of the rooms. There was a big crack on the wall of one of the rooms. The only thing that impressed me was the pool area.

On our roadtrip we stopped over at Tzaneen. We asked locals for recommendation and directed us to some establishments. Was not happy and spotted this one.||They had availability and we negotiated a good rate. In turn gave us breakfast with that rate. The venue is doing some remodeling but premises are clean and quite. Big sparkling pool. U can dip your feet whilst you have your food served there. |Rooms are cosy, neat and clean. Staff friendly and welcoming.|Will be back for a longer stay!

Rooms were not cleaned. Receptionist is never found on post. Cockroaches were roaming the room. Curtain was only a lace

Could do better with the rooms. But overall love the place

The place is not like the pictures it's outdated and the smell from the carpet is horrible. It need some serious maintenance and care. The owns ddnt even check us in. The service from the staff was excellent they know how to take care of guest. Oh another thing the pool is dirty does not look like it's been cleaned in ages. Not worth staying there.

It looks like the place has become an idiosyncratic building project by somebody who has a great eye for building / design but the experience of the paying guest seems to be low on their agenda. Electrics tripped out; no hot water in one room; signs everywhere telling you what you can and cannot do.||||To be fair to the staff: they did put a brave face on it and did what they could do to provide a reasonable service. ||||My opinion is that the owner should remind themselves that without the paying guest returning, the refurbishment is likely to be a very long process. We found another hotel at about the same price - within one km - and will stay there next time.

The carpet smells too bad you wake up with blocked nose. The shower towels look like they were never changed in ages. The steel floor in the shower is a serious turn off, it sounds like someone is beating a drum as you shower. Online pictures are deceiving. Not recommendable at all.

The service was not what i expected, the lodge has one cleaner who is also responsible for making breakfast for visitors and this was affecting the cleaning part of the hotel since the rooms were not 100% clean, the smell of urine inthe toilets was not pleasant,the linen onthe beds they were not clean at all,i don't seem to think they are changed often when each visitor checkout from the hotel, i had to use my own small towel to cover myself at night when i went to bed, curtains were also not clean.there's a space between the bath and the wall it's not cleaned at all.last but not least when they pour the chemical inside the pool they don't use the safe to take out all the rubbish inthe pool, we were swimming with dead flies and leaves,they don't use a washing machine to wash their towels they use hands and they are not as bright as you they could be and they are hanged on top of the small trees,the location is good cos the lodge is inside the cbd