Marlene R.
Google
I've been a loyal customer of this restaurant for years - it's been a go-to spot throughout my adult life. Unfortunately, my visit this past Thursday was disappointing and quite different from what I've come to expect.
My friend drove in from downtown Cleveland to meet me after work, and we were looking forward to a relaxing evening to catch up and celebrate. Instead, we felt incredibly rushed from the moment we sat down. Our server, while efficient, seemed more focused on turning the table than providing a welcoming experience. We were pushed to order quickly and checked on every 10 minutes, with to-go boxes offered while we were still eating our meals.
When we asked about dessert to end our evening, we were surprised to learn there were no dessert options available at all. The spaghetti and meatballs - usually a reliable favorite - wasn't up to the standard I've experienced in the past.
The restaurant wasn't even busy, with open tables throughout our visit, which made the rushed service feel even more puzzling. We left feeling like we were being hurried out rather than welcomed to enjoy our time together.
I hope this was just an off night, as I have such fond memories of this place. I'd love to see them return to the warm, relaxed atmosphere that made me a regular customer for so many years.