Simon Hotel

Great location for exploring the boardwalk, fort and shopping area. The room was nice and very clean. The food and view of the harbour from the bar were excellent. The gym was underwhelming, and there was no pool, but that wasn’t what we were looking for on this trip.

Receptionist had us change rooms three times and in the end we had to make our beds ourselves to get those two twin rooms we booked. The restaurant is ok but very slow. No lunch, just breakfast and dinner. The hotel nears a dangerous zone with drug dealers. The rooms themselves are fine.

Beautiful hotel! Amazing food, service, sights, and more. It was relaxing and thrilling at the same time! Love love love and recommend! The people were nice, the service was fast and easy to access, everything was nice and clean and orderly!

This hotel seemed to be the best located for an overnight stay following a cruise ending in Fort de France. It seems to be fairly new and although the check-in process was not without difficulty due to the inexperience of a new employee, the desk staff were otherwise courteous and had decent English. It was noticeable however that the lobby (where I spent a couple of hours waiting for a room) was far too warm despite some airconditioning, and when I got into a room it had the same problem, it was nowhere near cool enough to be comfortable. The room was otherwise fine. I did not breakfast in the hotel because the prix fixe for the buffet was quite high and there did not seem to be an alternative for someone who normally just has coffee and pastries. The restaurant was not open for lunch, for dinner it was quite good though the menu was limited and all tables were outside, which could be a problem in a hot and humid climate. This is a safe choice for people who do not want to risk less conventional alternatives in the town or use the more exotic resorts elsewhere on the island, but the hotel would have to fix the temperature problem to merit a higher rating and since it is fairly highly priced and should deliver properly cooled rooms.

Strange hotel. Reception was hard to find. On the second floor. No butler available. Rooms ok - but restaurant was a mess. Breakfast very poor. Limited choice of items. Nice views from the terrace of the restaurant. Terrible furniture for eating.

The hotel and hotel rooms are beautiful, clean, spacious and situated in a great location. We were initially feeling very happy we decided to stay here on our stay at FDF. But the bar and restaurant that they advertise however leaves you feeling unwelcome and disappointed you stayed here. It clearly states on their website and room amenities booklet that the Boli Bar Terrace was a place where guest can enjoy drinks and Tapas. We arrived shortly after dinner to taste their dessert menu and drinks. Not only were we denied seats at the terrace since they stated the area was ONLY for patrons who would be eating dinner. They said the terrace was not an area where one can have drinks and alcohol. So we were directed to sit in their living room style lounge that had comfy enough sofa style chairs but very low tables. They said I could have our desserts on these very small low tables. Our group was 4 persons on a table fit for 1 or max 2. Anyhow, we conceded since we thought to try their menu. It took a while for someone to take our order but once we ordered they returned with: 1- the liquor or drinks listed on the menu was not available 2- we were not allowed to order food or desserts as the inside lounge was only for drinks. Then some fussing around they allowed us to order dessert. But we were only allowed to pick one dessert (we picked 2). When we asked why they only responded with "you can only have 1" To top this off, another group.of 4 arrived, they were french speaking, and they were welcomed to the terrace for a bottle of Champagne. When our ONE dessert arrived, (a bowl of chopped fruit in some sweet sauce, it arrived without cutlery. When we requested for forks, they only provided one.. there are 4 of us. 😕 we decided to end the night quickly after that. Such a downer for the start of our vacation. We will avoid this place. Perhaps if you're lucky enough to be fully fluent in French you will receive a better welcome. However last night's experience leaves a lasting impression that it wouldn't be worth it try their advertised restaurant and bar. We had the plan to try their 25 euro a person breakfast in the morning, but after tonight, we decided it is best to avoid the place all together. We wouldn't want the start of our day to be with that kind of vibe. Aside from poor customer service and rude reception at the restaurant, the rooms are very clean, modern and comfortable, the beds and pillows were pleasant, the washrooms beautiful and spacious. There is ample closet space, safe and mini fridge and they provide you with tea and coffee in the rooms. The AC was working so we slept well here. Views: only the city view rooms were available when we booked, so try to request for a higher floor when you book it. It has a nice view of the mountain side with their buildings and homes..but the lower floor unit is directly in front of a parking lot. So the higher floor will be more pleasant to see. Everything is walking distance from this place. The port is beautiful and the vendors are polite and pleasant.

The front desk staff are friendly and chatty . The room clean and comfortable. A little too much air freshener had been used . I had to open the windows for an hour to get rid of the stink of it . |The bar had no beer apart from corona and desperado . Not a Lorraine or a Heineken to be had ! |As for the food . My starter of shrimp was very nice ! The main left me disappointed. |The serves were friendly enough . |Good location in FDF if that’s the part on the island you want to be .

I have booked this hotel already several times for business travel. This is a modern, business hotel. Rooms are clean and comfortable; nothing more. Breakfast is buffet but relatively limited. Location is at the 'port' ; in walking distance of the center. Personnel is usually friendly and helpful. However the seating in the restaurant and the bar is really not comfortable. It is like some fancy designer who tried to create something but it doesn't sit comfortable (very low seating), both in the bar and the restaurant. Food for dinner is also soso; not the best restaurant. Would I book it again? Yes because, there is no better choice in Fort-de-France from a business travel prospective. If for leisure/vacation; no way!