Simply Cooling Heating & Plumbing

I recently had the pleasure of working with Dereck Schwark, from Simply Cooling Heating & Plumbing, and I couldn’t be more impressed with the level of service provided, from the moment they arrived. It was clear that professionalism and customer care were top priorities. What stood out most was Dereck Schwark expertise. His knowledge was evident, and quickly diagnosed the issue with precision. Not only did he resolve the problem efficiently, but he also took the time to walk me through what had gone wrong and how to prevent similar issues in the future. That kind of transparency builds trust, and it’s something I truly value. Beyond technical skill, the customer service was exceptional. He treated my home with respect, ensuring the workspace was clean and organized throughout the job. He patiently answered all of my questions, offered helpful maintenance tips, It’s rare to find a technician who combines technical excellence with genuine care for the customer’s comfort. The quality of workmanship was top-notch. Every step was handled with attention to detail, and I left the experience feeling confident that the solution provided would last. Simply Cooling Heating & Plumbing clearly takes pride in delivering reliable, long-term results, there Technician’s exemplifies that commitment. I also want to mention that the entire Simply Cooling Heating & Plumbing team was just as impressive. Everyone I interacted with was professional, courteous, and clearly dedicated to providing the best service possible. There are too many great people to name individually, but it’s clear that the company has built a team that works seamlessly together to deliver outstanding results. I highly recommend Simply Cooling Heating & Plumbing team to anyone in need of heating, cooling, or plumbing services. Their professionalism, skill, and dedication make them an outstanding choice, and it’s reassuring to know that when issues arise, there are technicians and a team like this who can be counted on to deliver the very best service.

Thank you so much Richard and Bryant . I really appreciate all your hard work and honesty. I love love my new air system. Thank you for explaining everything so clearly . The guys showed up with 3 trucks and 5 workers in uniform. I highly recommend this service 💕

My experience with this company began with a call out to do the usual maintenance my existing HVAC unit - specifically upon receiving one of their ads in the mail instead of going through Home Warranty - and I'm glad I did. The HVAC tech Derek along with Gaspar took pictures and video of a situation clearly showing me that previous maintenance was not being done. Worse, the technicians provided by the Home Warranty Company would tell my mom the HVAC was newer than it was (19 years old). Everything looked horrible up there, and it was clear the HVAC was compromising the entire system. Derek recommended a look at the plumbing situation too, and that got scheduled the next day. Danny came out the next day and found another critical situation - the water heater was rusted, the water softener was leaking and the sediment was in the toilets, and this was not in the worst stages but just beginning. Danny presented three options and based them around my needs - especially that I intended to stay in my home for the long term. Derek's HVAC field manager Thomas stopped by to discuss options on his side. It would be what I felt a major operation - HVAC replacement to a two stage down to new ducting. Replace the Water heater with a tankless system. Replace the Water Softener with a two-stage. Replace two toilets I supplied. Remove all old appliances/toilets/etc. They scheduled it the very next day. The installation day went smoothly. The HVAC Installation team included Rolando, Sigi, Jose, Chris, and Eliobardo. The plumbing installation team included Marco and another whose name I will update here. Everything was done - save the gas line for the tankless water heater. Inspections and the connection need to happen, but otherwise everything is working. This was Wednesday-Thursday-Friday this week. Throughout, I was in communication with Kari in their office, who reviewed my Home Warranty Contract, confirmed what they would do (deny everything), and worked on the finances side to help bundle everything together. Constant, immediate communication and wonderful customer service! An outstanding experience overall, and I am never going back to the Home Warranty nonsense I had to experience.

Kevin & Ethan were exceptional. Friendly & knowledgeable. Ethan adjusted the gas from my attic unit and that will save me $$$. He took many Photo's of exactly what he checked & explained everything in detail. He even cleaned my outside unit & it looks like new. Kevin worked with me on a pretty big job I'll need to be done and i was pleased with the price. Simply is a company you can trust. I highly recommend them. An easy 5-☆☆☆☆☆ rating. Thanks guys. Eric.

This would be the second time I have used Simply. Last year I purchased a new hvac unit for my home. They were great then and didn’t let down again. I had a slab burst and had to plumb the house new because my copper pipes were 30 years old. They were quick, professional and delivered a quality product. They also installed a new tankless water heater and new water softener. Local guys, small business, I’d call in any circumstance that they may do business.

Thomas came out to give us a plumbing inspection and also addressed some concerns. He was super professional and super knowledgeable of all our plumbing systems including the tankless water heater. Took the time to explain a lot and answer my questions. Gave us a fair quote on services. I definitely appreciate his time & expertise!

As per usual, an excellent job with installation. Friendly, efficient, and left the place spotless when they were done. I’ve dealt with several plumbing companies in this town, but this one is my forever go to now!

I had the pleasure of having Victor out from Simply Plumbing to perform a tankless water heater flush, whole-house inspection, and maintenance, and he was absolutely outstanding. He was professional, knowledgeable, and took the time to explain everything he was doing in detail. You can tell he truly cares about quality work and customer satisfaction. The whole experience was smooth from start to finish — no pressure, just honest advice and top-notch service. My system is running perfectly now, and I feel confident everything in my home’s plumbing is in great shape. Highly recommend Victor and Simply Plumbing for anyone looking for trustworthy, expert service!