Sina Maria Luigia

Took a day trip to Parma from Florence and spent one night here. I made an error and booked the wrong night - a week out from the night I intended. Arrived at the hotel - a very short 5 minute walk from the train station - and explained situation to Andrea, who was at the front desk. He took care of me and my traveling companion and secured a room for each of us. He was so understanding and accommodating. Hotel is conveniently located to the train station (5 minute walk if that) and about 10 minutes from the city centre. Very clean and very updated, modern rooms at a fabulous price. Staff so helpful! Upon arriving back at the hotel after dinner, my friend realized he did not have his phone. Staff called the restaurant to confirm it was there and my friend was able to take taxi back to restaurant to retrieve it. Overall a GREAT experience, a great hotel and highly recommend.

Very nice hotel and an easy walk from Parma station, and an enjoyable 10min walk to the center. Many stores and sites to see along the way, but I suggest to get off the main road and wander.||Welcoming staff, great suggestions for dinner, always helpful. Room was good for 2ppl with large comfortable bed and a sofa||Breakfast was adequate for our needs. All in all I would recommend.

Plus: location. Easy 8 minute walk into the historic center. The room was quiet and clean.Breakfast had a wide range of items. (Very disappointing croissants)||Minuses: the room had almost no natural light. It overlooked an air shaft. The hotel felt dated. Completely lacked any charm. The carpet in the hallways was stained and in need of replacement. Breakfast coffee was from a machine where you selected expresso, capuchins, latte etc. pretty terrible tasting as you’d expect. And there often were 10 or more people in line. |Finally the staff. Some were very nice. Most just doing their job. |Little things that to me are very telling about how they care for their clients. Map of city they gave had such small print was just about useless. Plus there were numbers marked that I assume were key sites. But no key explaining. Finally asked the woman at desk if she could recommend a few spots for lunch and dinner. Her answer- they are all good. Really?

It was a great location for sightseeing in city center Parma. Easily walk to any of the sites and shopping. We don't go for high end hotels because we don't spend much time in the room. The only thing that was missing was a hot pot to make tea in the morning. The breakfast didn't start till 7:00 am and I am up at 5:00 am.

Clean room but with no natural light. No mini bar. There was the cabinet for one but empty. To be fair I didn’t ask them to give me one. Nothing to make you feel welcomed in the room. No water. No toiletries in bathroom. No charm. Carpets in my part of hotel were all stained. Breakfast a disappointment. Terrible coffee! Staff did what they had to do. Nothing more. It gets 3 stars because of its location. Would not stay there again.

Amazing personnel and services. Especially mr. Andrea in the reception was amazing! Ideal hotel for both business and family vacations! All my requests were met and my staying here was so pleasant! Thank you!

Unfortunately my time was limited to one night. The hotel is well located close to Parma train station. My room on the top floor had been recently and successfully renovated, the bedroom, clean, quiet, comfortable, spacious and the large attached shower room worked well. Buffet breakfast had a wide selection of options. The hotel staff were at all times courteous and attentive. Overall a very enjoyable stay and one I will repeat in the near future.

Standards are lower than a couple of years ago (while prices spiked up), so overall not an outstanding experience this time. A general lack of attention to details (no glasses in the room, too much dust) and very average breakfast. Staff were however very helpful and kind.