4evaLuv-Holidays
Google
We would like to rate as 4 star but when you compare the money you pay to the quality of the accommodation we can only rate as average.|Photos attached will show the lack of maintenance given to our bungalow. Relatively easy jobs to do could make a huge difference to guest’s experience. The front door took much effort to close (see pic), the shower, vanity and taps were all very old and loose fitting. The soap dispenser was disgusting really! Replacing the mouldy grout or a coat of paint would also freshen things up. The curtains in the living area were old and torn.|On the positive side, the bungalow was spacious, the bed comfortable, tea/coffee and kettle provided… but not replenished. Good size cold bar-fridge. All of the units are nicely separated from each other.|Around the resort the outlook is beautiful and the gardens well maintained. It would be a challenge to get to and from the overwater restaurant if you have mobility issues or are visually impaired. It is difficult to see the paths very well of a night with full vision! |The airport transfers were excellent. The kayaks are great, complimentary afternoon tea is also great. Car hire very convenient from the resort. Despite what their website says - there was no wifi anywhere and no Myfi portable modems available (all were being used apparently). This is a problem when you need to access maps, banks or airline websites etc.|The golf course is a token at best. It was virtually unplayable due to the length of the grass and there are no flags to say where the holes are.||The restaurant over the water was very nice. The restaurant staff were friendly and efficient. Most of the food was very nice, however breakfast was a bit hit and miss. Generally only 2 fruits, no yoghurt and the juice was really just a cordial. We anticipated more offerings at breakfast given the “luxury” claim and the cost you pay..|There is a nice little cafe along the beach toward the next resort which offers a variety to eating at the resort each night.|The 4% credit card surcharge is offensive. Whilst it may be common practice in Samoa it is ordinary to charge luxury prices on unmaintained accommodation then add 4% on top.|Finally, the refillable water bottles are a fantastic offering, but that is where the eco-options end. Suggest they offer cards like many resorts do where you can keep the same towels and sheets rather than having clean linen every day.|I’ve attached photos to support our review above.