Sinbad's Hotel & Suites

Terrible service. Booked a wheelchair accesible room for my Mom who is a paraplegic. My mom asked multiple times before booking the room that it would be accessible for a wheelchair user. When my parents got there after driving 4 hours, they found out it was not an accessible room. The one accessible room in the hotel was "already taken". My mom was not able to get inside the bedroom due to the width of the doorframe being too narrow and not enough turning radius for her wheelchair. They had to call maintenance to take the door off the hinges. Then the bed was higher than her wheelchair, making her transfer into the bed difficult and unsafe. It was in no way accesible. My parents were not compensated for their hotel room. They were given 20 dollars back which is a complete joke. This hotel has complete lack of knowledge for accessibility. Do not book here if you have mobility challenges.

Room very clean had 2 Queen size beds very comfortable and cozy. Big stand up shower. Continental buffet breakfast sausage bacon toast scrambled eggs fruit yogurt etc. delicious 😋 staff very welcoming and friendly! Would definitely book here again.

Needed a place to stay on way back from Deer Lake to St John's while stopping at interesting places along the way. Hotel is older and definitely showing its age. Had a room on first floor at the back and the walk there was a little sad. Rooms were clean but dark carpet and drapes brings the mood down. The noise transfer between floors was excessive especially when someone is walking around and moving their luggage constantly in the early morning. Free breakfast buffet was OK and they did eventually refill the contents.

Nice clean hotel. Big comfortable room, nothing fancy but nice and * clean. Beautiful restaurant. Breakfast included a reasonable price. The breakfast buffet was good. Very friendly staff. I have visited a few times and would definitely go back. The only thing I would critique if forced is that the parking lot needs a little TLC

We stay for one night and the staff was very helpful and pleasant. Room was very large, comfortable bed and google shower pressure and temperature. Unfortunately there was pungent odour in the hallway in some rooms (our group occupied 3 of them). Also a mirror above the desk in the room would be helpful.

To be honest, the only good thing about this hotel is the staff and the location. The rooms are dark and dingy. I'm grateful I brought my slippers because the carpets are gross. The floors, beds, and doors are creaky, and you can hear every step of the people staying in the room above you. The beds feel like they're 12 feet off the ground, and you need a step stool to climb in. The mattresses are lumpy, and I'm not sure what they wash the linens in, but it's really harsh and made my skin itchy. I struggled to get any sleep. This place needs a major overhaul.

Great hotel, clean rooms, friendly staff. Had our supper in the lounge, they were extremely friendly in there! Susan was our server and she was a gem! She made us feel like we were old friends. We'll definitely be back when in this area again.

Elevator wade things easier, clean and comfortable. Morning complimentary breakfast was lovely. The Gander mall is across the street.

Nice place. I had a huge room. 354. Nice beds ! Big bathroom. Filled my ice bucket upon arrival for our entire tour group. Nice people. Very busy, lots of tours in. Crappy weather. Good food in the loungs

We booked Sinbad's during a trip to the Gander area. The hotel was nice and clean, and staff were friendly. The room was a little outdated, but okay for the one night we stayed. The hotel is in a nice location. Suitable for for a quick visit to the area. We have received notice that the hotel has been in the process of renovations, which I'm sure would make it quite pleasant.

Great service, very clean, great location. I enjoyed my stay here for the Ride for Sight, and I would recommend it to anyone. The dining room is very nice, and offers a very good & cheap breakfast.

Very comfortable room. We were surprised to have a kitchenette with an actual stove and oven, but didn't get a chance to use it on our one night. The hotel had a large tour group staying during our visit, but they put them in a separate dining area for the complimentary breakfast, so we didn't feel the place was over crowded as is often the case when a tour group takes over. The wifi worked great.