Bill R.
Yelp
We had the pleasure of staying at the property for 6 nights in August, 2019. Having never visited Singapore before, we based our hotel selection purely on #1 Location, and #2, Bonvoy Status. It did not disappoint. Prior to arriving, the hotel emailed me asking of our anticipated arrival, a PDF copy of the Executive Lounge hours/rules etc.
Exhausted from our 16 hour direct flight from SFO, a taxi ride from the airport took approximately 20 mins. We were warmly greeted at the reception, and informed of the hotel amenities, and our Titanium Platinum Elite benefits. Our room was on the 29 floor, the executive floor. We were a little worried as the room was in very close proximity to the elevators, but the room was pretty well sound proofed.
King Room, 29th Executive floor, decent size closet with ironing board and iron, 2 bath robes, slippers, wet bar area with complimentary coffee/ Nespresso, 2 complimentary bottles of water a day (more was usually provided without asking), small fridge, large flat screen tv with tons of channels of all languages, small desk, very comfortable king bed. Windows looking out to the front of the hotel/pool area.
There is also some complimentary pressing/ironing services for Elite members which we didn't use.
Bathroom was average in size, one sink, separate soaker tub from shower. Water pressure was good. Toiletries replenished daily for 2 people. Counter/Storage space adequate, not great.
*Here is where the hotel lost a star on my rating: There were no power outlets in the bathroom with the exception of one for an electric razor* Every Day, my wifeI would have to bring her styling products, and blow dryer to the wet bar area to do her hair. Very poor bathroom design.
Executive Lounge - Sets the bar pretty high, and we've been to our share of lounges at many properties/locations. Breakfast offerings includes pretty much anything you could want from fruit/pastries/salad/deli/cheese/omelette station and cooked to order eggs, meat etc. We chose to have breakfast in the main restaurant (Included for Platinum Elite Members) which was fantastic. Open all day till late evening to replenish water, tea coffee, light snacks. Evening reception starts at 5:30 and does not disappoint. We never had a problem finding a seat despite others reporting a problem, but it does get crowded. The staff actually come to you and get your drink order, and proactively come around for refills. One could easily eat dinner here. My personal favorite was the pumpkin soup which the chef kindly made/put out on our last night. All the staff in the lounge were personal/professional and welcoming.
Pool - Daily visits to cool off, never busy/crowded. Plenty of padded lounge chairs, refreshing water temperature.
Location - Well situated to everything, a shoppers paradise, but most importantly, direct access to the metro. Hop on/off bus pick up is right around the corner.
Customer Service/Staff - everyone we encountered was very personal and greeted us wherever we were.
Greatly appreciate the late check out till 4 pm for a evening departure home.
We would return to the Marriott Tang Plaza without hesitation on a future visit. Thoroughly enjoyed our stay.