sh06-CH
Google
This is a rather large property with a range of accommodation options, so be careful what you book! We stayed in one of the rooms in the outside row with a porch and mountain view, which was totally worth the somewhat higher price. ||Rooms aren't new or fancy, but clean and functional.||It has a bit of a youth hostel feel, with very young international staff who were all super nice.||Reception booked us on the shuttle for the Tongariro Crossing (which picks you up/drops you off right at the front door) and competently answered all questions about other hikes and things to do (Tama Lakes / Taranaki Falls trail starts just behind the property).||The only thing we found a bit difficult was that the restaurant and bar area seemed too small for the size of the property. It was hard to find space in the bar, and reservations for the restaurant had to be made early to get in at the time we wanted. Which might have been because it had just cleared up after several days of rain, so it was quite full despite it being shoulder season.||We were there because we wanted to do some|hiking, and it was perfect for that as hikers (and skiers in winter) are clearly their target audience, so they are very knowledgeable and helpful and focused on enabling you to make the most of it.||Oh, and I want to mention the booking process, during which I had various questions, which they were extremely friendly, thorough and quick replying to.||Throughout, the young staff were absolutely stellar.