B J.
Yelp
First, I'm going to start off by saying that the amazing thing about this place are the people who work there. Maggie, in particular, was phenomenally professional, courteous, and helpful :) As such, the low star review has nothing to do with the staff of this Lodge.
OK, where to begin? There are several reasons I am giving this Lodge a 1-star review.
1. Dangerous area. I'm sorry, but there's no arguing that this is a scary area. By the way, I have lots of experience traveling, as well as living in dangerous downtown areas (when I was younger), and I feel very comfortable in most areas (and countries) that other people are not comfortable in. This being said, you have to do your own research, as there's so much conflicting on these reviews, and I'd expect you would be confused why this is suddenly a ONE star review amongst the majority of other, glowing 4 & 5 star reviews.
BUT READ FOR YOURSELF, at the Bureau of Diplomatic Security Website by the United States government:
https://www.osac.gov/pages/ContentReportDetails.aspx?cid=19819
Here's a direct quote from this website:
"Other Areas of Concern -- Generally, the east-side corridor of downtown Vancouver should be avoided. While areas near East Hastings Street and Main Street are filled with attractive boutiques and restaurants, individuals fueling drug addictions are also present and steal/sell items to support their habits."
Now, I'd like to remind you that this intersection (East Hastings & Main Street) is less than THREE blocks from Skwachays Lodge.
2. The rooms are really tiny, and I felt claustrophobic. There is actually a sort of "counter" built into the foot-area of the bed to try to compensate for lack of counter space.
3. Our room had NO privacy curtain on the windows. Just curtains that black out the light 100%. Thus, the choice was between darkness and zero privacy. Oh, and outside the window was the whole side of an apartment complex, with peoples' windows and balconies literally an easy stone's throw away.... Really, no privacy.
4. This place gets the award for the slowest elevator that operates on electricity, lol.
5. Parking! -- To get to your car, you have to walk outside, around the front of the place, around the side, and then into the alley in the back. In daytime it's not so scary, but at night time--yikes! There were drug addicts shooting up, and ANGRY criminals and troublemakers (the kind that accost you and harass you, and who might assault you) between me and the garage door... That's correct, there is NO access to the parking garage from the inside of this "lodge" - you have to walk outside...
6. Cancellation policy - Yes, I know a 24-hour cancellation policy is the norm. But, after we spent ONE night here, and experienced how dangerous it was, we decided to cancel the rest of our nights there (our safety is more important than artwork). So, Monday morning we cancelled the rest of our nights, but they still charged us for Monday evening. I truly feel that if I were in charge of this place, I would have refunded that night as well, since the cancellation was due to safety reasons.
7. Overall quality-to-price ratio is way off. After we left, we went to another place (HINT! If you go just 3 or 4 blocks to the west, the area clears up SIGNIFICANTLY, and we found an INCREDIBLY awesome hotel to stay at (spacious, elegant, high-class... I can't rave enough about it, but hey, that's another review, right?)) for just $15 more per night. I'd say the place we ended up at was 20X better, for only a little bit more $$. The other place was so incredible, that we will stay there next time we come to Vancouver.
FINAL CONCLUSION - Slow elevators, tiny rooms, and lack of privacy curtains aside, the main issue here is SAFETY. How much do you value yours? Are you willing to take the risk? Perhaps you should ask a local (who does not have a conflict of interest - such as a bus driver) before you decide on ANY place to stay in Vancouver...