Michael B.
Yelp
I came here for my cousins birthday party. I have been to the Sky Zone in Raleigh a few times, and this was the first time to this one. My first thought after walking in was, "This place is ghetto AF." I mean, I wasn't sure what was going on with some of the walls, and panels on the ramps, but it appeared like they started to patch the seams a while ago, then gave up on it. Like when you are remodeling a house, and run out of money, but still live in it for the next 5 years without any more work.
The most unprofessional thing was one of the team members walking around looking like he was Apollo Creed going to fight Rocky. I mean, he had on a hoodie pulled up over his head, and the sleeves cut off. I said to my cousin, "I didn't know Sky Zone had a bouncer." So we spent the next 5 minutes cracking jokes about the guy walking around looking like he was going to fight a child if they stepped out of line. Aside from that, if he was there to "supervise" and make sure it is a safe environment, having the hood pulled up blocked a lot of what he could see, which made him ineffective at his job, and created an unsafe atmosphere. Think about this, would you want your kids to go to a pool if the lifeguard had on blinders? Heck no, just like you don't want any safety personnel having anything that can obstruct their vision while they are supposed to be supervising children. Sky Zone Durham, do better, be professional, look professional if you want us to bring you business, and trust you with our children. Oh wait, you made us sign waivers saying we will not sue you if our kids get hurt while you are standing there 5 feet from them as you have something blocking your vision.
The party room to me could have been brighter. Not all of the lights in the room were working. If you would please make sure all of the lights are working in the party rooms please, it would make it brighter, and give it more energy instead of making it drab.
After I tried the pizza one of my cousins asked me how it was, and I said it tasted like "DiGiorno" frozen pizza. One slice it all I wanted to eat, and I am not going to say I wanted to finish that first slice. My other cousin said it "was just okay" and I didn't see her go for a second slice either, and she can eat.
I think a bounce house is better than this particular Sky Zone.
But I would rather drive past this Sky Zone, and go to the one in Raleigh if my kids were really desperate for Sky Zone, and I caved in. I have been to my share of jumping places, and bounce places, and I would rank this one on the bottom. Just because kids might be entertained doesn't count. If the parents experience is so bad, or the parents don't feel like their kids are in a responsible environment, or the parents hate the food, then the parents will not want to bring their kids to my kids birthday party. Then my kid will not have a good time because all of their friends didn't show. When that happens, my kid will cry and make my life miserable. So if the parents aren't happy, the kids aren't happy. Please us all and step up your game.
#508