Skye Niseko

By far our best stay ever in Niseko! The staff were exceptionally helpful and proactive, which can be rare in Niseko, especially during peak holiday periods. The guest login portal and concierge services were extremely useful, clearly showing all of our booked transfers, ski lessons, and rentals. Booking the private onsens via the in-room tablets was effortless and especially appreciated during busy times, where the public ones are quiet full. The complimentary laundry and dryers made it easy to wash ski gear. Breakfast was excellent, and dinners were even better. The provided pajamas / samue swere high quality, so much so that we purchased sets to bring home. A very short walk to two separate gondolas offered great flexibility and ski choices each morning. Heated floors both in the room and in the bathroom. Shuttle service into town. All of the small extras made our trip really easy. I cannot say enough good things about this hotel. We have already made a follow-up booking for a return stay. A+++

Our 3bd unit is perfect to fit 6. Every room has their own bathroom which is very convenient. Location is prime for ski-in ski-out. U take the elevator from the ski rental and u can ski right to the main gondola. Service at the ski rental is where it needs some improvements. Staff gave us the rental boots to try but they don’t help put them on or take off unlike most places in the US especially when one of my kids is a newbie. They are not proactive in offering help whether to take my wife’s boots off at the end of the day or bring the skis in. This is supposed to be a high end place but the rental area definitely needs improvement. Lodging is good thought we found some parts not to be clean upon checkin but they resolved quickly offering a thorough cleaning.

I really wanted to love this place. The ski-in/ski-out location is perfect, the facilities are top-notch, and the breakfast variety and taste were actually impressive. Unfortunately, the service during breakfast was so disrespectful that it ruined the entire experience. I arrived for breakfast at 9:30 AM. Before 10 AM, the staff started announcing they would remove the food in five minutes. So I grabbed more food, expecting to finish my meal in peace. I was wrong. At 10:00 AM sharp, the staff began asking everyone to leave. It didn’t matter if your plate was still full; they would not stop hovering and telling you to leave until you stood up. They handed out containers so people could eat somewhere else, just not in their restaurant. I will never come back.

Stayed in a two-bedroom suite during powder season and wanted to share our experience.||Pros:| • The views were fantastic, especially during winter — truly picturesque.| • The suite was very well equipped, with a full kitchen and washing machine, making it ideal for a longer stay.| • Having in-house ski rentals, lockers, and ski valet services was extremely convenient.| • The ski-in, ski-out location is a huge plus — being able to ski straight back to the hotel was effortless and enjoyable.| • Appreciated the shuttle bus service that runs around the Niseko area.| • The winter fireworks on certain evenings were a lovely bonus and added to the holiday atmosphere.||Cons:| • Breakfast variety could be improved. On some days, ikura was served, which was a nice touch, but overall the selection felt limited for a stay of several nights.| • The property feels more like a serviced apartment than a traditional hotel, which may or may not suit everyone depending on expectations.||Overall:|We had a very pleasant stay and would definitely consider returning, especially for the convenience during ski season.

What a fantastic experience, from beginning to end! I have to commend the staff. Every single person we met went above and beyond to make us feel like VIPs. From the concierge service for lift tickets, to requesting a baby bed, adding an extra night to our stay, great cocktails at the aprés, fun family activities in the lounge, and even a special shuttle bus lift pickup, no request was too small. Thank you all so much for a wonderful ski trip and we look forward to staying with you next year!!

I’m not usually one to write reviews, but our stay at Skye Niseko was so exceptional it genuinely deserves recognition. From the moment we checked in to the moment we departed, the level of service was among the very best I’ve experienced anywhere in the world — and I say that as someone who managed five-star hotels in a former life. What stood out most was the consistency. Every single staff member, across every department, delivered warm, confident, intuitive service — especially remarkable given it was opening week of the season. That doesn’t happen by accident. There is clearly something very special happening behind the scenes. Breakfast staff, bar team, onsen crew, rentals… even the legends clearing snow from our car multiple times a day — every interaction was thoughtful, professional and genuinely caring. We did have a small issue around cancelling a driver service, and even that was handled with calm professionalism and real empathy. Problems are inevitable; how they’re handled is what defines excellence — and Skye absolutely nailed it. A huge credit to the GM and the entire team. Outstanding work. I hope you all have a brilliant winter season — and manage to steal plenty of days on the mountain yourselves. Warm regards, Sean, Gavin & Yasmin

Truly fantastic experience at the Skye Niseko with our family of four with two teenage boys. The staff are absolutely wonderful from the rental shop (great equipment), spa, front desk, concierge and restaurant. The location can't be beat with ski in/ski out access. The rooms are spectacular and the après-ski spa treatment is a MUST do. Breakfast is easy and great with a wide variety of offerings. I highly recommend the Skye Niseko.

By far the best location and best apartment hotel in Niseko. Beautifully appointed rooms with an outlook over the ski field, easy to use in room appliances, the bar and restaurant serves amazing food and drinks, the staff are knowledgeable which shows they have been staff trained, the breakfast on offer was broad with western and Asian options that were of a high quality. The location means you can easily access, family base, ace gondola and king gondola. If you’re having lessons it helps to be close to these. If you know how to ski your in the right spot to go in your own direction up the mountain. Would recommend Skye Niseko and would stay here again.