SKYE Suites Parramatta

I recently stayed here for work and was extremely disappointed with the lack of transparency regarding my room assignment. Upon check-in, I was given an ADA-accessible room without any prior notice. Had I been informed in advance, I would have chosen to stay elsewhere. I specifically chose Skye Suites, even though it was further from work, because I expected it to be of a similar standard to the CBD location, where I’ve lived before. However, the ADA room I was given was completely different from the advertised photos and did not match the luxury experience I was expecting. The bathroom, in particular, was not of the same standard as the regular rooms—there was a shower curtain instead of glass, and yellow stains near the bottom, as well as a toilet with no lid. While I understand these features are required for accessibility, the overall quality felt significantly lower than what is advertised for other guests. (See photos.) I was also the last to check in, and reception told me there were no other rooms available. But just because I was last doesn’t mean I should get the worst room. A high-end hotel should communicate these changes beforehand and ensure all guests receive the quality they were expecting. Guests deserve to know in advance if their room will differ so drastically from what was expected. I hope management takes this feedback seriously to ensure future guests are properly informed about their accommodations before arrival.

Amazing Stay with Stunning Views! Skye Parramatta Hotel is a fantastic place to stay! The room was spacious, modern, and well-equipped, offering breathtaking views of the city. Having a washing machine and dryer in the room was a huge convenience, making our stay even more comfortable. The hotel’s location is great, with easy access to shops and restaurants. The staff was friendly and accommodating, ensuring a smooth experience. Highly recommend Skye Parramatta for anyone looking for a comfortable and stylish stay in the area. ⭐⭐⭐⭐⭐

First time at this property and highly impressed. Great size apartments, even the smallest Studio 43 that I booked had everything you need for a short or long stay including kitchen, washing machine, dryer, lounge, table and bed. Great service on arrival. Clean, modern and spacious. Will return.

It was a really nice stay. Everything from the lobby to the pool was perfect. My room was really luxurious and modern while still feeling comfortable and cozy. They also made sure to clean my room when I was out. Honestly, I could not have asked for more, service wise. The only thing that was not ideal for me was that the rooftop bar was closed on Monday and Tuesday. However, considering the hotel is in the middle of Parramatta, there was plenty to experience and it wasn't the end of the world. If I could I would love to stay again. :)

I stayed here for 2 nights on business in November 2024. The rooms are very big and have lots of facilities for a long stay, but work well for a short one as well. Staff are friendly and efficient on reception and were happy to look after baggage on checkout. The location is good for the centre of Parramatta and the hotel is part of a larger commercial building. If staying in the area again I would likely come back tot he sky suites.

From the very first second I walked in I was greeted with exceptional service from Pailin and the team. Everyone was extremely helpful and kind. Room was perfect ! Beds are super comfy and the temperature was set perfectly for when 1 first entered! Would recommend to everyone over and over again.

Great stay. The room top notch. Facilitates good, bed comfortable and clean. My friend and I was attending a conference close by. We found this was a perfect stay. Close to local places to eat and the roof top bar is awesome! I will stay avian and recommend

To be honest, we were quite disappointed in our stay. It was the most expensive option in parramatta, and said 5 stars, however firstly the bed was a double bed, even hotel beds that say doubles are generally a minimum queen, I’ve been to a range of hotels and never once have even the basic rooms had a double bed. The bed itself was also quite uncomfortable and so we had a very restless night. The bathroom shower was average at best. There was also no breakfast/restaurant which I would have considered standard in a 5 star hotel. We did appreciated the amenities (chocolate and wine) provided to help celebrate my husbands birthday and in general the room was well laid out and had everything we needed. I would recommend the hotel as an option for long stay or when you’re looking for something with a kitchen etc, but definitely wouldn’t recommend for a special occasion as there are other much nicer options better located and with better amenities in parramatta without the price tag.

Nice hotel / suites located centrally near the Westfield Parramatta shopping center. SKYE boasts long stay suites which include in room washer / dryer, two large flat screen televisions, microwave, stove, dishwasher, refrigerator, enclosed patio with chairs, gym, pool and private parking garage. Plenty of restaurants within 5-10 minute walk. Spacious rooms with Kim sized beds. The only reason we would not rate this hotel a 5 star is because of the cleanliness of the comforter which is wrapped in two sheets (top and bottom). Throughout the week, we made the bed and noticed when the sheet was amiss that the comforter was stained and disgusting. Be aware of what you're looking at when you see the dirty comforter pics. Otherwise, the staff was very welcoming, nice and a pleasure to interact with. They stock the fridge with mini bar goodies if you request.