Michael
Google
Unfortunately, we cannot recommend this hotel.
On the positive side, the rooms are clean, the housekeeping service is very good, the view is nice, and the location is very good.
However, the negatives clearly outweigh the positives.
The pool is cold and there are far too few sun loungers. The service at the reception was not very friendly or accommodating. We had already booked our room, but on the day of check-in we noticed that a higher-floor room was available at a lower price. Nevertheless, they refused to give us this room or offer an upgrade at the same price.
Additionally, the “shower room” advertised in the room description turned out to be nothing more than a toilet with a shower area that is not properly enclosed and cannot be closed off, which was disappointing.
The rooms and the facility definitely does not look like advertised.
We have been to Bangkok around ten times and try a different five-star hotel on each visit. This one was by far the worst so far. In our opinion, it does not meet five-star standards. There are plenty of other five-star hotels available at this price point that offer much better value for money, so we would not recommend this hotel.