Slam Jam

Hi , i made an order from Belgium arrived on time as planned and happy with this store I recommend 🤗

had a very frustrating experience with Slam Jam regarding returns and import duties. Despite not paying any customs fees, the company repeatedly claimed I would be charged for import duties on items I never accepted or received. Their customer service initially sent conflicting messages, including emails from an AI agent with inaccurate information. Even after clarification, they insisted on deducting hypothetical import duties from my refund, which is not legally correct under Italian customs law or EU consumer protection rules. It was stressful, misleading, and gave me no confidence in their handling of orders and returns. I would caution others to be very careful when ordering internationally from this company.

Ordered things online. The service is excellent. I'm amazed by how fast and smooth everything was delivered. I also exchanged an item. Every delivery was in 2 business days and the pickup of the item was the next day after the return ticket submission. Amazing

After primark the worst shopping experience for me so far. Extremely unfriendly and lazy personnel. No hello, no goodbye, even though I bought something. Very sad

Really nice shop. Even my fav in Milan. Big thanks to Andrea for helping me find stuff I was looking for and help with sizes and for a nice talk overall. Slam Jam forever. Vaiiiiiiii

I have searched for this item in my size for months in the US. I was scared to try a company in Europe. Slam Jam met all my needs. Shipping was fast. From Italy to Texas in less than a week. I love my new top. Thank y’all!!!!

Came to the shop looking for a specific look. The stuff helped me till i found the perfect fit. They were also really nice. Will be back.

I’m disappointed by the poor service and the lack of knowledge shown by your staff. It feels like people are being hired more for their image than their understanding of the brands and culture they represent. Streetwear and apparel carry deep historical and cultural meaning — they’re not just about looking cool. I believe Slam Jam stands for much more than this, and I hope you’ll invest in properly training your team to reflect that. Please ensure your staff can speak authentically about the brands and stories behind them.