SLEEEP | HKG.Sheung Wan (Gough St.)

Overall room ambience is good, but the shade blocks all the AC from flowing in, causing the capsule to be very warm. Plus, soundproofing is not good enough. I barely sleep at the first night due to others snoring. Anyway, they have good quality shower amenities with all Muji products. Hope the soundproofing and airflow improve for my next stay! Plus, there is a good amount of stairs to climb. Make sure you have a good arm strength to carry tour suitcase up to the hostel.

The hostel located in a very convenient locatipn however, if you are travelling with large luggage, you will be struggling to climb the stairs as it's steep. Overall the bed was comfy and the check in process is easy with clear instructions. All amenities provided inside.

Stayed here several times, it’s likely that this property is positioned as an upscale hostel with all its fancy marketing socials and webpage. My experience having stayed here more than twice (due to conflict at home in HK) is that it is substantially better than its peers in terms of cleanliness, amenities (like double pillows) and location, even though it definitely costs more than other hostels. Support is quick to respond when I needed it too. The ratio of 2 toilets and 2 showers to 8 beds was sufficient and I had not experienced any wait times for either the toilet or shower. I just wish the room temperature was a degree or two colder, because the thick felt covers really block the cold air from coming in.

It would be better to explain more about the access on how to get to the hostel, so those who on transit flight with huge luggage can aware and know that the hostel is located in the middle of steep staircase. So whoever is going to book the hostel will be able to prepare for it, but everything else were good tho.

Perfect little accommodation near Hong Kong Central. Clean, quiet, secure. Prompt response when I couldn’t access my emails and had to securely check in again to receive the QR to open the door. I’ll be back!

I wanna start by saying I would definitely stay here again if improvements are made. It’s good in concept, but it’s probably degraded since it’s opening like so many things seem to in Hong Kong… My issue is this: rooms need to be cleaned better. I looked under the thin mattress and found hair, paper, someone’s coloured contact lens (🤢) and other strange stains and this is a capsule that should be cleaned thoroughly after each use. Keep in mind this isn’t a cheap capsule hotel either, this costs far more than a standard hostel. Please consider increasing your hygiene practices to justify the higher price point and luxury capsule hotel image you hold. The lighting is good, it feels safe in there. But there needs to be some serious improvement here I think.

The sleeping pod itself was clean, but everything else is kind of falling apart. Most unacceptable was the lack of hot water in the shower. The entrance is located in the middle of a dodgy stairway and there was no signage at street level. Would have missed it had I not walked by previously. Beside these inconveniences, everything was pretty straightforward and got the job done.

Stayed here for a night but didn’t sleep well. The capsules have almost no sound insulation, so you can easily hear people coming in and out and moving around. On top of that, the air conditioning felt weak, and it got pretty warm inside. Not the most comfortable stay — hope they improve the noise and cooling.