Lauren Burchell
Google
Phenomenal Mattress Shopping Experience at Sleep Outfitters!
My partner and I had an absolutely outstanding experience at Sleep Outfitters, thanks to Brooke! We walked in right at closing (probably the last customers of the day), but you would have never known it based on her incredible professionalism, friendliness, and knowledge. She took her time with us, never making us feel rushed, and truly focused on finding the perfect mattress for our needs.
Brooke’s approach was beyond impressive—she asked all the right questions, narrowing down our options to the best possible fit. She made sure we understood every detail, from comfort levels to price points, and went above and beyond to get us the best deal within our budget. She was also extremely transparent about the refund and exchange policies, as well as any additional fees, ensuring there were no surprises.
Despite the late hour, she remained just as warm and patient as if we had walked in first thing in the morning. Thanks to Brooke, we left feeling confident in our purchase and excited about better sleep. If you’re in the market for a new mattress, do yourself a favor and ask for Brooke—she is truly exceptional at what she does!