Tilly D.
Yelp
I'm going to upset the apple cart here and give this impressive looking hotel only 3 stars, I'm mad as hell because I thought I would be opting for the full 5 on this review, but as always I must be honest and report what I truely find.
The building itself and the setting right on the coast is impressive, and the view spectacular for sure with the sea on one side and Slieve Donard on the other, I can see why it's a popular wedding venue, the photos would be great! We were a little early to check in so headed to the spa for a bit of a relax, on the way stopped at the lovely little cafe beside the pool and had a quick bite, I had a salmon and cream cheese bagel and the OH had a tuna sandwich, all very tasty and nice, a slight gripe was with your tea and coffee supposedly you are offered a free traybake, we saw the traybakes fly past, but none of them flew onto our plates, maybe we looked like we didn't need one...still the offer would have been nice. Onto the spa, very nice! A decent sized pool, plenty of lounge chairs, large hot tub overlooking the sea, sauna, steam and 2 showers to cool off. We spent a lovely few hours there chilling out. The products they use at the spa are called ESPA and are fabulous, so all refreshed we headed to the room. A decent size overlooking the front lawn, but the first thing I noticed was that you could hear absolutely EVERY NOISE in the hallway, from children running up and down screaming to other guests laughing, good job I had earplugs with me! But this is the thing, it's an old hotel so I guess you can't expect the same degree of room noise reduction as in modern hotels, but when the door was shut a beam of light streamed in from under the door....actually it annoyed me so much I got up in the middle of the night and popped the cushions from the bed at the door to block the light, not a major fault just more annoying really. So far we were pretty happy with the hotel, complimentary bathrobe to use, slippers etc all luxurious and pretty much what you would expect from a hotel of this standard. Free wifi in the bedroom and public areas of the hotel which was great.
BUT where the place is really let down is the food. We went down to dinner early, there were another 4 tables of guests so it was far from busy, the menu wasn't great for my dietary requirements, I asked the waiter if there was a vegetarian starter option, he returned to say "melon or soup" no offer of a nice starter, now it was howling a gale and 5 degrees so my only choice of melon was unwelcome (the soup choice was ghastly) I have to say when the melon arrived it was the most unappetising looking thing ever, it was soggy and had obviously been sitting an age, not what I expected from a fine hotel. The main course arrived and I could in all honesty say I got a child's portion size, really it was so small looking,we were very disappointed, the OH got a lamb shank which was nice apparently, but it was sitting on quite literally a teaspoon of potato, a small dish of vegetables between us and that was it. There was a solo diner near us who actually got a dish of veg all to himself, and a group of 3 across who got the same sized dish for all of them, so they must only allow 1 dish per table. It was quite frankly a mean, miserable dinner, to the point where we quite honestly wondered if there was a McDonalds nearly. Unimpressed to say the least.
Breakfast was a buffet style affair, the usual cereals porridge etc, and fried stuff, one good thing is that they offer quorn sausage, but you need to ask for them the moment you sit down as they take an absolute age to cook, the OH asked for a fried egg and it took 20 minutes, the breakfast was standard, but it's hard to fuck up pouring a few bowls of granola and setting out bread and preserves, it's not difficult.
We checked out at 11 which is a bit earlier than the usual 12 in most hotels. The verdict? Nice location, fabulous view, good spa, crap food, overpriced and trading on its reputation which won't last much longer unless they improve.
Wouldn't be dying to go back.