Smarthotel Oslo

We stayed here simply for a bed as we flew in late and took the train the next day to Bergen. The room was small which we expected but comfortable though the shower was quite tight. The room is certainly no frills, there was no drinking cups, or shampoo/conditioner. The check in process was very easy at the kiosk. The staff didn’t seem to understand our baggage delivery questions, however, we were able to drop off our bags at the desk and get them delivered to our next hotel successfully via PorterService. Overall good stay for 1 night, probably wouldn’t stay too much longer than that.

I booked this hotel 5 months in advance, with a confirmed late check-in at 1:30am due to my flight schedule. On the day of arrival, I received no communication from the hotel—no email, no message through the booking platform, and of course, I was unable to receive calls while travelling (should this not be expected when they see an international phone number) Upon arrival, I was told the hotel had overbooked and no room was available. Instead, they had arranged a room 25km outside the city centre, in a location with no tram or subway transport links—completely unsuitable given the purpose of my stay. When I asked to speak to management, I was told they refused to speak to me. The manager even told the front desk staff to cancel my booking entirely including the relocation hotel if I was unhappy. Shockingly unprofessional behavior. The man at the desk was polite and tried to be empathetic, but he clearly didn’t understand the severity of the situation—relocating a guest without notice to a far-flung hotel in the middle of the night is simply not acceptable. As a solo female traveller arriving at such a late hour of night I felt vulnerable and anxious. Compensation was briefly mentioned, but I was given no information whatsoever on how to make a claim or who to contact. No apology, no written confirmation, no process—nothing. The hotel have since registered my booking as a cancellation on my part - saying I did not show up to check-in. This means I can no longer write a review on booking.com and that booking will not help me. This was an appalling experience. If you need a hotel you can actually rely on, avoid this one. They clearly do not value guests, advance bookings, or even basic hospitality.

I needed somewhere to stay for one night in Oslo that was reasonably priced. This is an expensive city to stay in and to eat out in, so the SmartHotel was a fairly obvious choice as the location and price were OK. ||I used the self check in at noon, although regular check in is at 3. But to check in at noon cost an extra 250 NK, however I was tired after travelling and paid up. There were no staff visible in reception when I went in anyway although someone did appear later. I was given the option via the iPad to choose a room and which floor and which side of the hotel the room would be on so I chose a room at the back of the hotel on the 6th floor. ||The rooms were described as doubles, and the bed was a double, however there was hardly any floor space, and no storage space. The strip of carpet / floor between the door and the bed was not even wide enough to open my suitcase on. There were four coat hangers hanging on the wall and a slab of wood which pulled down from the wall as a desk but that was it. The shower room was tiny. But in my view the worse thing was what appeared to be spots of blood on the side of the bed which was already worn and faded looking. On a positive note the water strength in the shower was excellent but this meant that bathroom floor was flooded. ||On the one night I was there it was Taco Friday so for 250 NK you had as many tacos as you could eat plus fresh watermelon and churros and chocolate- quite good value for Oslo and also popular with guests. I didn’t try the breakfast as I left too early the following morning

The room is really small, but that’s not an issue because it’s compensated by the hotel’s price and location. It was also clean. You can choose whether you want a physical access card or to use an app on your phone. I definitely recommend getting the physical card, as the app is quite annoying to use. It took about three attempts for the elevator to recognize our app, and accessing the room was even worse. Another very annoying thing is that when you leave the room, it takes about one minute to lock. So you have to choose between leaving immediately and leaving your room unlocked for the next minute, or standing there waiting for it to lock to be safe. Last but not least: We stayed on Friday and Saturday, and we couldn’t sleep. Both nights there was loud music from somewhere just outside our window playing until about 3:30 AM. It was slightly better with the window closed, but then it got quite hot.

Great price/location/comfort ratio! 👍🏻 Very easy and fast check-in and check-out, you can choose room options like view/desk/etc (street view can be noisy tho). Close to the center, rooms are clean and nice, although tiny, so it’s a great place for 1-2 nights or if you don’t spend much time in the hotel. There is good wi-fi, place to use a laptop on the 1st floor, and the breakfast definitely is worth having — plenty of choice and delicious food. The staff is friendly and nice! 🫰🏻

The room was a little bit too small as well as the bed if its for two people, you can barely move around for the case like you have luggages and rucksacks. Feels so pressured staying in. While given the affordable price and the good location, the place is alright for a short stay. Not much facilities are available, don't give high expectation, while it's just a okay place for sleep.

The hotel is near to the city centre and near to public transport. But the room was pure disaster. So small and uncomfortable. No place where to put luggage. The bathroom was just a bad joke. And that was a double bedroom. Breakfast nothing special. Only the coffee was special - awfull.

Very small rooms. Hotel is near/next to a nightclub with loud music all night (also on weekdays) you can even hear the music with closed windows. The bathroom spreads an unpleasant smell from the sewer!

I have to admit, I booked the hotel purely based on price. But I am happy to add, I was pleasantly surprised with my experience there. The hotel staff (Gurou) was extremely friendly and helpful. She was able to help me navigate the City and made suggestions for excursions as well. Most importantly, she was able to recommend places to eat. There was food available (juice, soda, water, chips, chocolate, fruit, etc.) for purchase on site. Breakfast could be added into your cost for the room, or on a pay as you go basis. Also because of the location, there were many places in close proximity where one could enjoy good food and drink. The room I chose was a little small, but no space was wasted. The hotel was also very environmentally conscious with its plumbing and lighting fixtures, which was a huge plus for me. For one person it was perfect. I would suggest getting a room one size bigger if you feel you would need more room. The rooms and common areas were clean and well kept also. I really enjoyed my stay there. It was relatively quiet and seemed to be pretty full. It was much better than I expected. A great choice for inexpensive accomodations close to the action.

I enjoyed my stay at Smarthotel Oslo - friendly and helpful staff checked me in. My room ( one-person double bed) was about 8 square meters (86 sq ft) with a foldout desk. Despite the small area, it still felt airy and not cramped. If I was staying for several days, I might want a space where I could unpack my bag, and there really wasn't any room for that, but for one or two nights, this place was fine. The bathroom was small but not tiny (i've been in showers where i felt like i couldn't avoid touching the walls, but this one was larger than those). I don't need a TV (but they have one, which you can watch in bed) or a coffee maker or mini-fridge. I had the breakfast buffet, which was top-notch. More than enough options both hot and cold, and even a waffle station. The hotel felt upscale, modern, and safe - I'd stay here again! Plus side: Great location, nice modern feel, helpful staff, great breakfast buffet! Minus side: Curtain wasn't full blackout. Bedside reading lamp seemed dim...

Great location and great staff. Rooms a a little small even for Europe. and no housekeeping on the weekends. but overall a great stay.

I've stayed in thousands of hotels all over the world. This was the smallest room, ever. Not the worst. Not to be recommended unless price is most compelling factor, then it's ok for Fall, Spring or Winter*. Not terribly clean. They internet is very dicey. We actually got hacked. Those of us with iphones didn't, but the Android user amongst us had his phone rendered worthless for rest of trip. Handsome but not helpful desk staff just looked at us quizzically as I tried to explain what had happened. Agree on overpriced breakfast; adorable café several blocks away. Good laundromat several blocks away as well (just up from café). *Note on weather. Global climate change is amongst us and IF it's warm in Oslo, do stay very, very far away from this hotel. I've lived in South Asia and nothing was hotter than that cramped room in Oslo with NO A/C, NO cross ventilation, NO FAN.

I'm not feeling very smart right now. My first economy room was the size of a small walk in closet. And it was freezing so I upgraded for an additional $70 for two nights US. This room appears much better except we have the same exact problem there is no heat whatsoever coming from any of the pipes nor are the floors in the bathroom heated as promised it doesn't even appear that there is power going to that switch. After a 10 day hospital tour and a 20 hour flight, the number one thing I was looking for was a heater. They sent someone up he couldn't figure it out he said that he would come check on me and call the guy that could fix it downstairs. The maid had no idea the girl at the front desk acts like she has no idea but it's very clear to me that this is a habitual problem. If it were spring time maybe I wouldn't mind but coming from Arizona I can't even take my clothes off to take a shower at this point. Also even if you get a double bed all of the blankets are less than twin size which means I'm going to be battling all night trying to keep them on top of me. I'm not sure I could be any unhappier with my choice. For the price I definitely would've gone with one of the other options I just thought this one was going to be the most modern. One last thing, I would not call this Wi-Fi I would call it Internet lite. Attachments and downloads and uploads are not really possible. This surely makes it less appealing from my business perspective.

I stayed here for three days when I had to go to a conference in Oslo. I chose this hotel because it was cheaper (about half price) than the hotel were the conference was held. The personal were sweet and helpsome and the inside of the hotel was fine. The room was very small but I didn't need more space and it had a clean bed and a good shower. I can see myself staying here again. The big minus is the breakfast that costs 95 NOK and it was below average. The bread was cold. The eggs look like the have been there from the day before. sausages look like they gotten to much, but the apple juice was good. So good play to sleep but next time I eat out.

Minimalist hotel ... smmmaaaaallll room but this is why they got a 5 star from me 1. A concern was addressed with concierge... boom the problem was taken care of 2. Clean 3. Price..... price .....price 4. The hotel admin emailed us regarding blue eyeglasses left behind..:who does that ? :) awesome They got my business

Did I say the rooms are small? No? Well they're small, very small. But I have to say after "upgrading" to a "deluxe" room for a tenner, we were perfectly satisfied with everything that this modern hotel had to offer. It's conveniently located, clean, modern, has wifi and to be honest I'd have been perfectly happy in our original room. Yes, it's bijou, but perfectly liveable for a few days. It's the wife you see? She likes a touch of luxury and if spending an extra ten big ones satisfies her then I'm a very lucky man.

You know the size of yr broom closet at home? Well half of that is the size of a room here, Also if yr staying for 4 days they don t clean yr room ( closet) at all, and in the weekend, no cleaning at all... so if ya want fresh towels on sarhurday or sunday, ya have to get them yr selfs.. Its really hard to keep things clean in such a small small small doll house space... Just also a tip to travelers, You can not open a suite case of any size in yr room, So if ya need a clean bed, bellow the bed is a second cover, use that one on the bed, then put yr suitcase on it,... Gosh I practically live on hotels, every week, every day, I never had such a minuscule space...

A very cool budget hotel in the middle of Oslo. Trendy colours and design. The rooms were a bit small, but with many interesting and useful features such as fold down desks and a tv at the foot of the bed. There is free wifi in the common areas and rooms of the hotel. Breakfast should not have been included, but no one stopped me from partaking of the food. The breakfast was simple, but good and typically Norwegian. I paid under NOK 1000 for a night which is very good for a 4 star hotel in Oslo. I recommend this hotel to anyone traveling on a Norwegian budget. €120 is still a bit stiff for many foreigners.

I'm not going to lie. This room is tiny. Like really tiny. So tiny in fact that I can actually touch both sides of the room at the same time. To be fair I am a giant at 5'10 and I was stretch fingertips to toe tips. It was funny regardless. Saying that it's incredibly functional and comfortable. There's even a decent sized telly that was showing both BBC world news and very randomly Monty Python. The bathroom is equally small with the cutest smallest sink ever. But again really functional. The shower is quite clever and super powerful and warm. I can't remember the cost of the room and I am sharing, but we decided on a hotel rather than hostel because overall hostels were minimally cheaper with far less comfort. Breakfast here is amazing as well. For 95NOK you get a full all you can eat buffet style breakfast. Crispy bacon, scrambled And boiled eggs, fresh bread baked daily (and still warm!) cheese, meats yogurts, spreads, fruits, even salad stuff. Probably the best hotel breakfast I've had. My only complain is the coffee is horrid. The staff here are very friendly as well. It's a quiet hostel but fairly central to the main attractions. Oslo is very easy to get around and we've walked all over. It's really close to the National Gallery and Historic Museum (like right around the corner). All in all of stay here again in a heartbeat. So if you're coming to Oslo and don't want a penthouse or a shared room this is an excellent option. I'd be hard pressed to say something negative about the place (bar the coffee).

The hotel is pretty nice and the staff as well. I got the room with the queen bed and it was a bit small and had a 3 inch mattress, wasn't very excited with it, but I also got on a hotel discount site. I am sure bigger/comfort room are available for a higher rate. Overall i am grateful for my stay here.

I'm a woman who likes to travel alone. Yes the rooms are small but it makes you want to go outside and explore. The location is absolutely perfect and near everything. Only one thing bothering me which are the very small bathrooms.

There is a reason it is called smarthotel. Much like smart cars, the rooms are tiny, but efficiently designed to accommodate all your needs. The shower space had a fold-in glass door which overlaps with standing space for the sink. There is a foldout desk, which was strong enough to supported my luggage. Queen sized bed with a good sized TV right at the foot. The room had an adjustable heater that was basically a tiny toaster oven. Given the size of the room (~ 8 ft x 10 ft), that little heater was all that was needed against the cool air. There's also a large openable window, so think cozy and not claustrophobic. Felt a little like I was living on an Ikea set lol....It's also very close to Karl Johans Gate. Overall, I recommend and would not hesitate to stay again.

This place looked decent but my experience left me feeling bitter. Day 1-my husband and I checked in and immediately had to turn back to the front desk to upgrade our room which was meant for one person. After paying extra $$, we were sent up to a slightly bigger room. Nevertheless there was now the queen bed which I had initially requested so that eased my pregnant mind. Next morning after awaking is when I noticed a bedbug walking across the pillow I slept on. I immediately captured it and saved it as proof for management. I was shocked and disgusted as I had felt critter like movements throughout the night but never thought it would be my worst nightmare until I saw it for myself. I immediately began to research online to find out this particular hotel has had several complaints of bedbugs. I quickly went down to management who offered an seemingly insincere appology and relocated us to a new bedroom and offered us complimentary breakfast. I was quite insulted with their offer and requested the upgrade fee be refunded to which they complied but even so, upon arrival to my new room; our bed was downgraded to a double and the bathroom and room were much smaller than the upgrade I had originally paid for. Therefore, I was rightfully so refunded as my room was downgraded. Also, when I explained my concerns due to my pregnancy I was assured it was no big deal if I don't have any visible bites. Well days later I developed 6 itchy/swollen bites across my stomach.