KHARAGNE LOWE FINANCIAL COMPANY

The resort needs attention to make it more luxurious. Very tired in parts. The pool is amazing and if you are all inclusive the food is excellent! However, it’s probably one of the worst breakfast buffet ever.

I loved the energy and friendly welcome from the entire staff, especially one of the manager Wissam. We could rely in asking everyone working at the hotel for support or for help in any doubt. Rooms with the pool view were nicer, but if you are looking for quiet and no noise then go for the ones with no pool view. Wifi was a bit of an issue as it was not available in rooms. Breakfast was nice, but a bit poor in the food offering.

Staff friendly and pleasant. Food ok in the morning it's the same every day. If you need to use a taxi they are just outside hotel green in colour. We used Buba Jawara (aka Bob) he was very trustworthy and reliable he was pleasant to work with.

Rooms clean and tidy but basic. Bungalows better than the block. Great swimming pool

Hotel needs new management, they were the most unfriendly. Staff were all nice , helpful and friendly. The whole place needs refurbishing. Breakfast was awful, dinner wasn't far behind breakfast (awful). The best part of this hotel is the pool and gym but I won't be going back there again .

All inclusive is a waste of money. No buffet just 5 items to choose from off the menu and poor quality. The drinks are very basic local stuff. Pool entertainment is almost non existent. The Bungalow rooms are nice but the standard room is well below standard. The pool is excellent very large and clean. Wifi is poor except in reception. There are lots of nice restaurants and bars just outside the hotel so good location.

We have stayed at this hotel twice - we love it! It is humble and basic, only 3 stars, but the staff are amazing. They only earn a pound a day, so don’t forget to tip them at the end of your stay. It’s a cheap holiday if you go with Thomas Cook. We went all-inclusive and enjoyed tasty meals. It might be better to go B and B, and go out and about for dinners. Then you support the local economy.

Hotel is fairly comfortable. It's a bit dated and could do with a deep clean and a refurbishment in both the rooms and public areas however the pool and surrounding areas are cleaned regularly. Wifi is available in the pool area and the reception although it is only suitable for browsing, facebook etc. Breakfast is a mix of hot and continental food and some items change on a daily basis. It's nearby a fair selection of decent, restaurants to suit most tastes and there is a supermarket across the road along with various local fruit sellers. Hotel staff all seemed very pleasant although a bit of basic attention to detail (ensuring enough plates and cutlery) would be an improvement. Otherwise, we enjoyed our stay and would consider returning in the future.