Ganquan
Google
I really can’t go to this gym anymore. Their management keeps changing constantly. You never know who you’re supposed to talk to. You explain everything to one person today, and tomorrow it’s someone else. I’ve had to repeat the same issue over and over again.
I cancelled my membership two months in advance, but they waited several weeks before processing it. Even after they finally processed the cancellation, they continued charging my account. When I questioned them about it, they said they would issue a refund. It has now been several weeks, and they haven’t responded to my emails, they don’t answer the phone, and I still haven’t received my refund.
I’m very worried that they are still charging my account. Based on my experience, I strongly recommend that no one join this gym.