Socialtel Medellin

The furniture and flooring is old and in need of a refurb. The blinds were dirty and sheets were also very old. The Cooker and pans they provide aren’t fit for purpose and they don’t provide anything to clean them with. There was a cockroach that ran behind the bathroom mirror There was a loud noise coming from the extractor fan in the stairwell that kept me up at night. I told staff and I was told that they couldn’t hear it when the door to the stairwell is closed. I could hear it both when open and closed and the door is constantly opened as people use the stairs I would say if you want a nicer play to stay choose a hotel. They’re cheaper, more comfortable and you can save at least 50% compared to this place. If you want a hostel vibe you can visit any other hostel bar and mingle with the people there. This place had no one spending time in it at all, it was a ghost town even though I was told I couldn’t move rooms when I informed staff about the noise coming from the ventilation I hope this helps anyone looking for a place in Medellin. Save your money and go elsewhere

I stayed here for 10 days in December. The reception team was great, all spoke English and were very welcoming and helpful. They upgraded my reservation from premium room to a suite with no extra charge and I got to enjoy sweeping views of Medellin from my work desk. The location is great, however, nearby clubs may be blasting music until 4am, so ear plugs are advisable.

Staff was not friendly. Guy at the tour information stand always looked upset and gave the impression he did not want to be bothered when you asked him a question. Rooms were dirty. Never saw anyone go in and check to see if rooms were clean. Slept in a dorm where a guy left all his garbage around and not once did anyone from the hotel come in to check. It was so bad a girl came and left right away which was understandable. Common washrooms were dirty. In fact, in my 3 night stay, I never saw a cleaning person in the building. I can't speak on the private rooms but I would not recommend this place to anyone. Only good thing was the location.

I genuinely don't understand how this hostels gets such high reviews. I booked my stay at this Selina because my first experience staying at a Selina in Guatemala was so good. However this Selina is very rundown. My friend and I were in a 12 room dorm and we're charged close to $20 a night. Our room had no air conditioning, the room looked like it had just been thrown together at the last minute, no lamp available in each bunk, the little shelves arent securely placed in the wall so you can't place anything on them without your things slipping off. ||The bathroom has no soap or garbage can and the rooms don't seem like there's anyone who regularly cleans them. Since my reservation was non refundable I stuck it our for 4 days and when I needed to book one more night not wanting to which hostels for one night I was charged $26! For the most basic run down accommodations. I really don't understand the pricing. ||Although the hostel is in a great location, the windows aren’t sealed so it’s super noisy until 4 am at weekends. It’s very much a party hostel! The co working space is nice however and large and the onsite cafe has great food and coffee. Wouldn’t recommend, as it seems like there are a lot nicer hostels in the area.

My reservation was for a standard room. When I checked in I was given an apartment. The apartment had no aircondition and smelled funny. I returned to the checked in desk and had my room changed to a standard room. I stayed in two Selina"s before, that were three stars and I received five star service. This Selina is four star with zero star service. The staff are unfriendly. The kitchen is dirty.

Selina Medellin is VERY MISLEADING: false advertising.. I see a lot of good reviews.. thinking they may be fake? Or maybe it just wasn’t the place for me.. I traveled solo.. it is a cheaper option in Medellin for sure but you get what you pay for. Not too easy on the eyes. I stayed for 6 nights.. found myself uncomfortably hot every day in the room as there is no air conditioning.. not even a fan. Several days no hot water only cold for showers. No TV if you did want to watch something.. the bed was not to my liking.. and I can’t stop thinking about how hot I was in that room!.. no need to bring these things to immediate attention as once you booked no refund.. and these things weren’t something that could be fixed immediately.. so I had no choice but to deal with it for the 6 nights.. Roaches. Had to shake all my things out prior to leaving and also had to be extra caution to not leave my bags and things open.. Just not an ideal place to stay at all.. I felt disgusting staying here. Also website states you will receive free breakfast.. but I guess everyone does not get free breakfast.. I didn’t at least and was told my room did not come with free breakfast.. it’s around a lot of things to do though so that was okay.. staff was nice / kind. My only complaint is the room itself. I personally would not stay at Selina Medellin again if I were to visit.

It's a shame, because our room was nice, but they stole from our room when cleaning, several times. I had 200,000 COP in cash stolen, as well as a green santiago hat, shorts and an apple watch charger. My friend also had cash stolen, as well shorts and a t shirts. God knows what else they took. We advised reception and they believed us and gave us a tiny food voucher. They said they had this issue a few months ago, so got a whole new cleaning staff in. Nothing changed, ||||Complaining gets you nowhere unfortunately. ||||Just avoid it. The stuff was 100% stolen. We lost nothing else over our 3 week trip, until we arrived in this Selina. They also did not have our booking in their system so tried to make us pay again as it was not in their system. My friend was locked out of his emails so I had to contact someone via whatsapp to show the invoice. Again, offered us a free coffee each as a sorry. ||||Avoid.

Great hostel with a perfect location. 5 minutes walk to Provenza and 15 minutes to the metro. Bed was comfy and the bathroom clean. Hot water and WiFi were available. The staff was friendly and helpful. We could book several tours with the hostel.