Sofitel Abidjan Hotel Ivoire

As someone who stays mostly in high-end hotels, I am very selective—but Sofitel Abidjan exceeded my expectations. The service was polished, the food high quality, and the atmosphere refined. Small details like nightly turndown and at tentive staff made the stay special. A true 5-star standard.

I would like to take a moment to recognize Anne-Marie at the reception desk of Hotel Ivoire. I arrived at a time of extreme busyness at the hotel due to a conference. Anne-Marie took the time to take care of me. She displayed patience as she wanted to go through all the steps to assure that I received my preferred room based on my history. She really made a difference in my stay as, thanks to her professionalism, I very much enjoyed my stay at the hotel.

I’ve never written a review ever before but this horrible experience compelled me to. Don’t waste your time or money here, especially if you’re not white. Staff continuously asked me if I was actually staying in the hotel (including when I was literally in the hotel pool) and I couldn’t help but notice they didn’t ask every resident in the lobby, pool etc. especially if they were white. I’d rather give my money to a place that is more warm and welcoming than a place that consistently questioned my presence (as if I hadn’t been here a WHOLE week). Between that and having a few inappropriate comments and unwanted advances from hotel front security, I ended up cutting my time there short.

Excellent service. Désiré was super nice and helpful with my stay. He made my trip memorable by going the extra mile and assisting me to rent a car for my errands and visiting Abidjan's best places.

My stay at Sofitel Abidjan was exceptional. From the check-in process to the food options (I bought the pre paid breakfast) for breakfast was great. When thibgs ran out they immediately replaced. I loved the made to order omelet. It is a business hub, with many business visitors. Its very clean with bars and restsurants. My room was beautiful and cleaned basically any time of day requested. Room service was amazing and very quick. Thirty minutes or less 24 hours available. They provided me a driver for a fee and we became good friends. His name is Koffi. Also my guy Dèsirè.K is the best concierge and a super kool guy. All the security is very nice even when I came in late drunk Lol. I will def return, especially for the dynamic pool and grest drinks from the bar. I stayed in a Junior Suite with a city view. It comes with a mini bar you pay for if you use it.

I had amazing time while staying here at the Solitel Hotel Ivoire in Abidjan. I loved coming back to a well cleaned room at the end of the day. One I had the opportunity to meet the lovely lady that was in charge of housekeeping on my floor, Espérance Zadi. She had a very professional demeanor and a great smile. I am thankful for her and making my stay enjoyable.

The cinema here is good but quite more expensive than others. At the time of visit, it was 5000cfa for adults and 3000cfa for children. Same cinema at other locations charge 3000cfa for adult. In all, this place has a beautiful ambience.

There were elements of the stay that were OK but in general I'd never go back.||Check in was fast and friendly.||Hallway to room was really dirty, like it hadn't been swept or mopped in weeks.||Room was small but OK at first glance. Wifi worked pretty well. Bed was very lumpy and uncomfortable. One of the big problems - no "do not disturb" signs or lights. Hotel staff walked in when I was in bed one night! Also, the balcony door did not close properly and did not lock. I would recommend for these reasons that female travelers avoid this hotel at all costs.||Gym is a combo gym/sauna. It has no air conditioning at all, and no air flow at all, so it's up to 40C in there and totally uncomfortable. That's OK, however, because there's not enough equipment to get a workout and much of it is broken. So you won't spend much time in there anyway. ||Breakfast was OK but the staff would touch dirty stuff and then food (omelette station for example) which is not acceptable.||Check out took a long time - looked like it was the first time he was doing it. ||The safety and security issues are a big problem for me. I won't go back.