Sofitel Angkor Phokeethra Golf & Spa Resort

What an amazing place. From the time we were picked up at the airport to the time we checked in, every step of the way, it was incredible personal service. Every interaction from the drivers, tge front desk, servers, to the concierge was an incredible interaction. They all go above and beyond, there's no other place I would stay if I was ever in the area and it was one of the most pleasant experience I've had. The concierge Salom arranged a private tour for us for several days. Food at all the restaurants and lounges was outstanding too. I can't say enough about this place.

Despite being in the middle of a populated area, it's like walking into an oasis. The moment we were picked up at the airport, to being greeted when entering the hotel, to the moment you're escorted to your room, service is perfection. Staff was extremely helpful from beginning to end. Enjoyed eating at both restaurants and lounge..including the specialty restaurant. Salom did a wonderful job of arranging a private tour for us to visit the ruins. The concierge as well as the rest of the team, truly made this a memorable experience.

Wonderfully welcoming and attentive staff who make you feel instantly at home and who can’t do enough for you. Great location with easy access to the city and of course the temples. The food was lovely with plenty of choice between traditional Cambodian food and western choices and the hotel will arrange bookings and transport to other venues. The hotel layout is spectacular with a great pool and the rooms are spacious but are maybe getting a little dated. However, not enough to fault the overall experience.

I have visited more than 70 luxury hotels in different countries, I can safely say that this hotel exceeded all expectations. Beautiful rooms, cozy interior, every corner of the hotel is thought out to the smallest detail and everything is done with love. Wonderful aromas, fresh flowers, amazing garden, varied breakfast. I want to say a special thank you to the hotel staff, everyone was very attentive to us and friendly. If you are looking for a wonderful place to relax where you will be surrounded by care and attention, this is the place for you. Never before have I seen staff who love their job so much

This was a very pleasant stay at Siem Reap! The hotel has a beautiful setting and is very well laid out. The bar is great and they make wonderful margaritas. The room was good, the bed very comfortable, but the absence of wall sockets next to the headboard makes it very difficult to lie down while charging your gadgets. The bathroom is very dated. Also, there were little ants everywhere in the room on the furniture and on the bed too. The staff was incredibly kind and polite.

Outstanding property with beautiful grounds. There is also a botanical garden nearby. Caters to large cruise groups.|Rooms were quite large. Breakfast was great with a ton of variety. We had dinner at the French restaurant which was very good. The pool is wonderful. Can't say enough about this property.

The hotel looks very luxurious. Beautiful to look at lovely gardens ect. Buffet breakfast huge every appetite catered for. But unfortunately we had trouble with our room right from the start. Our first room was a twin instead of a double. The two beds pushed together. Conterpain did not fit properly and the bottom sheet did not tuck under as it was slightly too small also the hairdryer kept cutting out. The new hairdryer took 20 minutes to arrive. We were eventually moved to a slightly upgraded room hours later. This one had a proper double bed. In compensation we were given one trio of desserts and a printed note from the concierge. But the toilet kept blocking up. Twice we had to report it. The second time it was mended but left dirty! What a disappointment

Service in hotel excellent as is the champagne bar with an excellent guitarist/singer. Had very enjoyable evenings there. However the rooms were a huge disappointment. Ours was very dark even with all the lights switched on. First evening turned on TV and it didn’t work. Maintenance came quickly which was good and solved the problem and hotel kindly sent apology note that was addressed to a Mr A….. and myself Mrs S…. - my husband was not amused as there was no Mr A staying with me in my room! Second day had to call maintenance again as we were frozen during the night despite putting the aircon on low fan and 27 degrees and it turned out that the thermostat was broken and had to be replaced. The apology letter at least was addressed to both Mr S…. & Mrs S….this time 😂 So in summary excellent service throughout hotel but the tired rooms need some work doing on them or at least checked through before guests stay.