Sofitel Bali Nusa Dua Beach Resort

The Sofitel was perfection! The staff were incredibly kind and accomodating and always checked in. The breakfast buffet was the best we’ve ever been to with a range of cuisines and options. The facilities were fantastic with 3 restaurants, a pool bar and a gym! There were also massages on the beach provided. On departure we were able to still shower in their departure lounge which was convenient as we had a night flight. They also were great when we needed taxis etc. It’s located on the beach where you can walk down the beach and see all other resorts and beautiful views. My only downside was we chose to do a cooking class at the Sofitel and it wasn’t a cooking class we just cooked some spices to stuff a chicken but we didn’t learn to make an array of Indonesian food yet we were served lots of food we didn’t get to make and for $90 we were disappointed. But otherwise a perfect destination for a getaway.

I enjoyed my adult family stay at the Sofitel Nusa Dua. The hotel located our rooms near each other, which was great. The Buffet breakfast had a great range of foods from different regions and there were gluten free options available. The pool was amazing, although people would leave there things on sun beds and the gazebos (then leave for a hour or more) when not there making it unfair for those who stay at the pool. Loved Toya beach restaurant, food was delicious. Overall a lovely family holiday.

This resort was awesome. We were celebrating a birthday and had four friends join us. We all loved the resort; the rooms were spacious and comfortable, loved those pillows. The gardens are beautiful and the pools are fantastic for swimming laps, families, or just hanging out with friends around the pool bar as well as enjoying the water and natural and designed beauty. Food was awesome in all the restaurants. All staff were very pleasant and helpful. Can't wait to go back and will bring my family.

Sofitel Nusa Dua is by far the WORST hotel I have ever stayed at! Do not believe these reviews. Check-in took forever. They took more than 1.5 hours to give us our luggage and we were delayed for our fire dance booking. Their apology was “a pate of fruits”. The room was not ready till 4pm, they forgot we had 2 rooms and only brought 1 key. At the pool they had no sunbeds or umbrellas. After talking to the manager 20 minutes later they finally found a corner and set it up. At the Club Milisieme where we paid a premium, they didn’t charge for the whole family which I had to rectify. They put a party of 4 in a 6-seater table and didn’t let us sit with my parents because they wouldn’t combine two tables to make it seat 5. So are we to sit on separate tables for meals? For the hefty premium for 5 people, they can’t let us sit together? Their rules were far more important than customer service. I had an awful experience with reservation too with different people giving different information. The rooms, even though renovated, are showing wear and tear and aren’t as clean. It was a huge shock after the amazing service at Komaneka in Ubud. I will never stay at another Sofitel again. They wouldn’t show my elderly parents the elevator for lunch and didn’t show us to our rooms either. After pushing and insisting since we lost our way, one person finally took us. This is by far the worst hotel and service. I suggest you look elsewhere or better still avoid Nusa Dua. Ubud is so amazing and the hotel and service were so good that ending our stay with Sofitel was the worst decision we made. It doesn’t end here though. They are asking to do water aerobics and set up loud blasting music right next to us in the kids area. Had to push a lot to reduce the music. Oh my God I cannot believe I paid for this!!! Never again!

The brunch was excellent! I love the ambiance and the vibes of the restaurant. And of course, I fell in love with the food! The food was delicious and flavorful, with many options, and the dessert was like heaven. Brunch at Cucina is very worth it for me. I’ve been more than twice already. It's great for a family brunch or even with friends 🤩🤩

Amazing place to stay with beautiful staff that are so helpful and truely friendly. Rooms are huge , we stayed in pool view room . It had everything you needed from hair dryer and shampoos and conditioners, moisturizers , bath robs and slippers . Nothing was too much trouble at all. All the restaurants were sooo good with huge selections of different flavours of food from all around the world . Great cocktails too. ||Our favourite restaurant was Cucinna Italian. Delicious food and lovely staff , our waiter Yogi was really nice and very friendly. Can’t wait to come back again soon

It’s been a while since i had a trip and enjoyed every aspect of it, starting with the hotel itself. The location is phenomenal as i appreciate my peace of mind and can’t stand a hotel that has party activations within it. Also Nusa Dua is such a lovely location itself. The room are very specious and comparing it to the prices to other hotels its worth what i am paying for. They had a small welcome arrangement for us in the room which was also a very nice touch. The staff were very very friendly and professional. The gym was quite well equipped as well and the spa was superb. We had the room with breakfast, they offer a huge variety of cuisine that suits every palette and it was actually really good. I thank Sofitel for making this experience very memorable, can’t wait to be back again.

Sofitel is such a great family-friendly hotel in Nusa Dua. The rooms are spacious and clean and the plunge-in pools really add-up to your stay’s confort. |They also have these ocean-oriented massage beds and I wholeheartedly say Nita truly has hands if gold! We will definitely come back here!