Margarete Oti O.
Google
Our stay at Sofitel Nusa Dua Bali was absolutely excellent from start to finish.
The bed was incredibly comfortable, and we truly appreciated the thoughtful sleeping ritual offered by the hotel. Being able to choose softer pillows, along with the sleeping mask and the beautiful room mist provided for the evening, made a noticeable difference — such a lovely and calming touch.
The bathroom amenities were also a highlight: shampoo, body wash, body cream, and hand wash from L’Occitane, which added to the feeling of understated luxury throughout the stay.
All the staff were genuinely warm, attentive, and welcoming, always greeting us with kindness and care. The resort itself feels very new, beautifully designed, and impeccably maintained.
Even though we stayed during the busy Christmas period, it was never difficult to find chairs at the pool or on the beach, which made everything feel relaxed rather than crowded.
The laundry service deserves a special mention — when our clothes were returned, they looked and felt like a beautifully wrapped gift, as if they were brand new. It was truly exceptional service.
We were very pleased with our stay and would happily return. Sofitel Nusa Dua Bali offers a perfect balance of comfort, thoughtful details, and warm hospitality.