Sofitel Bogota Victoria Regia

My stay at Sofitel Bogotá was truly outstanding. The hotel combines elegant design with modern comfort, creating a luxurious and relaxing atmosphere. The staff were exceptionally warm, attentive, and professional throughout my visit. My room was spacious, spotless, and beautifully appointed, and the breakfast each morning was fresh and delicious. I highly recommend Sofitel Bogotá for an unforgettable stay in the city.

We stayed with my boyfriend for two days in the hotel and we had a wonderful experience. The staff in particular is thoughtful and pays attention to details. I like to mention the concierge Camilo, always smiling, dynamic with a genuine sense of service. Jhon from the breakfast was also very careful with us. And of course a great thank you to Laura Salamenca, part of the Guest Relation team, who made our stay even more memorable.

Definitely an option worth considering when staying in Bogota. Location is a 10/10 and so is the fluffy signature Sofitel bed. Rooms are small but nicely decorated, staff is mostly kind and useful, specially the front desk via email. Only cons I think is the amount of noise in the rooms coming from different sources (AC, minibar, hallway…).

My wife and I were extremely satisfied with the service and facilities of this hotel. The staff was friendly and and always willing to help with any questions or requests we made. The rooms were comfortable and we did not experience any traffic noise from the busy street in front of the hotel. The breakfast buffet deserves a special mention, the choices were plentiful, plus you have the choice to order anything special you might want. We used the driver and limo service provided by the hotel to tour the city during our five day stay. Rafael Duarte, our driver for the week was an excellent tour guide and made our experience much more enjoyable. The hotel is centrally located, in a safe area with malls, restaurants, and bars, less than 5 minute walk from the hotel.

The Sofitel Bogota Victoria Regia was one of the most beautiful hotels! Not only is the hotel beautiful, clean, and well kept, the staff is incredibly friendly and helpful. From the moment we landed in Bogota, the hotel staff went out of their way to ensure we were comfortable. Prior to arrival, we had set up car service through the hotel to pick us up at the airport. Our flight was delayed but I was able to message the hotel staff on WhatsApp to communicate about our timing and get our drivers information. This made us feel so comfortable knowing that even though it was late at night, we were secure. Check in went quick and easy, we checked in at 24:00 but the staff made sure we were comfortable. We did need to change rooms because the noise on the street was too loud for us but the staff made it quick and easy and we were much more comfortable. We were here for our honeymoon and in the room, they set up for us chocolate covered strawberries and some beautiful notes welcoming us! Each night, they also provide Coca tea that helps with the altitude and it was perfect! We loved the breakfast buffet and the amazing coffee! The food was delicious. We also went to the restaurant for dinner and our waiter and bartender were so nice and everything was delicious! The concierge was the most helpful and nice man! He knew us by name and helped us get car service to and from every place e we were going. We were even provided with umbrellas on a rainy day! The hotel is in a great location, very close to all the main areas. The space is beautiful and clean! We highly recommend

Very friendly service even before we arrived, the communication with the concierge beforehand was perfect and everything went ahead as agreed on. Upon our arrival we were greeted by the exceptionally friendly Mr. Camilo who looked after us during the whole stay and made everything go very smoothly. Our room was spacious, clean and quiet, equipped with everything you could need. I especially liked the daily evening tea they brought to the room. Breakfast was average, but the servers were very friendly and attentive. The food at the restaurant was very good. The hotel is located in a relatively safe area with a lot of restaurants, bars and Cafés nearby. The hotel can also organize drivers around town, which I would recommend.

I had a wonderful stay at Sofitel Bogotá. From the moment I arrived, the service stood out. The team at the front entrance were exceptionally friendly and professional—they always greeted me warmly and went out of their way to make sure I felt comfortable and safe throughout my stay. That first impression set the tone for the entire visit. The hotel itself is elegant and well-maintained, but it’s truly the people at the door who make the experience feel welcoming and reassuring. I highly recommend this hotel to anyone visiting Bogotá.

I stayed with family and invited my mom to stay with us. I paid for the rooms and left my credit card to ensure any incidentals. I left for the airport very early in the morning. My mom stayed and had breakfast. She was flagged down and told that there were other people expenses that weren’t paid for and she was asked to pay. She paid it, and I was charged for it as well. It is both poor business practice and offensive to double charge a guest. Especially when it makes an invited guest look like others skipped out on paying the bill.