Sofitel Frankfurt Opera

We spent two wonderful nights and can't wait to return. Everyone at the hotel was helpful and eager to find ways to make the stay enjoyable ... They succeeded. The rooms were beautiful and luxurious. We splurged on the larger room and found it to be well worth the investment. The health club and pool are a big draw.

It was an absolutely wonderful stay! The staff was extremely attentive and friendly. The bar was fantastic – great selection and a cozy atmosphere. The room was clean, modern, and very stylish. A special highlight was the breakfast: truly outstanding and highly recommended.||I would definitely come back!

Very warm greetings at the reception, very helpful staff at concierge, clean and comfortable room and friendly staff all over the hotel, from the front desk, to concierge, to the housekeeping and restaurant staff. The rooms were spacious and very comfortable and the location of the hotel is perfect. It’s situated amongst many restaurants and shops and a walking distance to many attractions.

If you are looking for a calm and explendid stay in the city heart of Frankfurt, Sofitel Opera is your answer. This beautiful luxury hotel, lovely staff and literally the best service will give you an amazing experience. I've been in this hotel twice and they never disappoint. Can't wait to go back!

I had a great stay at this hotel. Fab location, very helpful front desk staff (special shout out to the concierge team who are delightful) and the room was spacious and very clean. Great amenities in the room and I loved the Dyptique products. The best thing however was the bed - my god it was massive and so comfortable, I had a ridiculously good sleep. Common areas very swish. I didn’t make it to breakfast but I ate lunch in the bar and it was great, gentleman behind the bar could not have been more helpful. Top marks from me, I will return.

This is the Worst hotel i have stayed in my life. I am an Accor platinum member and paid 1000€ per night for this hotel room and even the air conditioning doesn't work and when you try to connect to the reception they don't even pick up the phone and finally when you do connect via your mobile by calling reservations and then request someone to come and fix the air conditioning a rude lady by name of Daniela tells me that they are all busy to pick up the phone at even 8 am and that I've only been calling 5 times as if that's not enough to reach for assistance in a supposedly 5 star hotel . And when they do send the team after one hour of waiting for someone even they can't fix the problem. I stay more than 200 nights a year in hotels worldwide and even a motel with 1 star is better than this hotel's service. I strongly recommend to whoever reads this is to not fall for this hotel and make a better choice and stay anywhere else but here unless u like to suffer . This hotel was recommended to me by a friend saying its the best hotel in Frankfurt. But I strongly disagree due to the above experience.the entire air conditioning system of room is spoilt and it's the hotel's responsibility to provide at least a decent room environment before they can check in a guest especially one that's loyal to the Accor brand by being a platinum member !

We arrived late but our room was ready. We upgraded to a large king room. The view we had was very nice. We had dinner at the bar the night we arrived because the restaurant was closed, and it was a nice setting but the food was mediocre and its a shame . Breakfast was excellent with top service from all personnel. Service at the front desk was also very good. The location is very good and within walking distance to every thing with lots of good restaurants around or just a short ride away.

This hotel gets better and better. The initially rather formal service is now warmer and more personal. Rooms do vary in size and comfort as you’d expect. But to my mind this is the stand out choice in Frankfurt for quality of stay, and comfort and of course location is ideal. The bar offers a good option for a light evening snack and skillfully prepared cocktails

Excellent choice in the heart of Frankfurt. Not luxury, but it delivers with respect to comfort, service, food and location.

Beautiful hotel with excellent service. The rooms were a decent size and the staff was accommodating. The breakfast is very nice with lovely Champaign and several made-to-order breakfast dishes. Room service was friendly, tasty, and timely. We will stay at Sofitels more often after this experience.

Great place and definetely worth the price! Rooms and interior are modern, food and drinks were tasty and prices moderate. Special thanks to the friendly and more than polite people. Many hotels still offer concierge services but this one, i think his name was Latir, did a simply great job. He spoke fluent french which was easier to understand than english and knew everything about the shops and sights around. We asked for a museum tour and a good restaurant for fish in the evening. He gave us a perfect recommendation of several museums that fitted our interest, organized the tickets and made a perfect table reservation for a great restaurant. This is how i expect 5-Star service! Clear recommendation for this ! Sofitel for guests with high expectations!

My husband and I booked one night at the Frankfurt Sofitel at the end of a river cruise. I had stayed at Sofitel properties before, so trusted the quality, plus it looked well-located on the map. I was not prepared to be floored, which I was. Wow! The Sofitel Opera Frankfurt is a modern, elegant, and somewhat glamorous hotel. It was a great value for its service, comfort, and location. The lobby was spacious with lots of comfortable seating. The reception staff were friendly and helpful (and spoke English). We checked in around 11 a.m. and our room was ready early, which was a nice surprise. The receptionist showed us how to operate the elevator (you have to use your room card and then indicate your floor on a touch screen--use your fingernail, not the pad of your finger on the screen and it works better!). We got to our room and I thought I had accidentally booked the Presidential suite. The room was huge! It had a beautiful view of the park, lots of space, and a huge bathroom (double sinks, separate WC, enormous shower). I could get lost in this room. I pay almost as much to stay at a run-down motel on the California coast. The amenities were top-notch and everything about the room was elegant. We went back downstairs after dropping our bags in our room to ask the concierge a few questions about travel time to the train station (we were departing via train the next day). He was incredibly friendly and helpful, even printing a page from a website with the platform number where our train would be. When I asked him for a city map and to mark the best route to the old town, he did one better...he walked us out the door, down the drive, to the street, and pointed us in the right direction. He explained a simple, direct, easy route that I would have never figured out on the map, and I would have never guessed to go down the small alley/street he indicated. The old town was only a 5-7 minute walk down lovely, wide pedestrian streets. The hotel is right next to the opera house and a park runs in both directions. After exploring the old town, we walked back to the hotel and enjoyed just walking in the park (which is loaded with cute bunnies nibbling the grass). The bellman recognized us coming and going and was very friendly. Later in the evening, we decided to have a drink in the bar. The service was friendly, the drinks were good, and the atmosphere was comfortable. Olives and little crunchy nibbles came with the drinks. Overall, the Sofitel Opera Frankfurt was a perfect experience: excellent service and location, beautiful hotel, and a comfortable and friendly atmosphere. If I return to Frankfurt, I would book this hotel. I wouldn't bother checking anywhere else. My only tip is that if you are beginning or ending a tour, as we were, book independently. I could have booked the Sofitel through our river boat line, but the charge through them was three times what I paid on the hotel's website.

This hotel is very boozhee. Check in was fast. The lobby elevators you use your card and it selects which is fastest to your floor so don't just jump on the first elevator that opens. Super nice rooms. Breakfast was 37€. I walked to the grocery store instead. Gym is 24/7. WiFi is fast and free. Great location downtown.

My husband and I stayed at this property a couple of weeks ago before Christmas. The property really is beautiful and tucked away on a quiet street next to the Opera House. Check in was simple and every staff member we encountered was very friendly and helpful. Our room was nice with a pretty view of the park and city. The bed was a little lumpy though. The bathroom was very spacious and the Hermès bath products were a nice touch. The gym is very very small but the indoor swimming (lap) pool is enormous. We had breakfast downstairs once (a bit pricy if you're ordering a la cart so I would say just go for the buffet) and drinks in the lobby bar one night as well. I give this property four stars because it was a bit quiet and sleepier than we were expecting but still a very nice stay!

What a wonderful experience, so close to everything. Very helpful and welcoming, took such good care of our family. The restaurant was fabulous and so was breakfast....very nice place!!