97carolf
Google
A grand old hotel in a prime location right on the water. The property exudes historic charm, though the reception area and expansive hallways are in need of some attention — the carpet, for instance, is visibly buckled in several areas and detracts from the otherwise elegant atmosphere.||There’s a small bar just off the lobby leading into the grand dining room. We especially enjoyed relaxing with spritzes on the beautiful grounds that border the beach — a lovely setting for an afternoon break.||We arrived around noon, and reception kindly offered to notify us when our two rooms were ready, which she believed would be ahead of the standard check-in time. Unfortunately, we never received any update, and when we returned later, our keys were simply waiting on the counter.||We had booked Luxury Rooms (seaside view, two single beds combined as a king, no balcony). One room matched the representative photo from our confirmation, but the second was an attic-style room — quite possibly the least appealing room we’ve ever been offered. Thankfully, the staff quickly resolved the issue, upgrading us to a stunning oceanfront room and upgrading our traveling companion as well (also a perk - when available - of using our Travel Advisor).||There is a "strand" that parallels the ocean between the hotel and the beach, that was wonderful with restaurants scattered along the way in and around the various beach clubs. The charming Sopot downtown is also a short walk from the hotel, it was a great location for us.||The breakfast buffet was abundant and delicious, offering a wide variety of options. One disappointment, however, was the handling of the $100 credit per room we received through our Travel Advisor. At most hotels, this credit can be applied toward spa services, restaurant, bar, or even the final bill. At the Grand Hotel Sopot, it could only be used in the restaurant or bar — and all at once. Since breakfast was included, we didn’t dine in for lunch, and we preferred to explore local restaurants for dinner. Unfortunately, they had no way to debit the balance gradually (for example, with cocktails), so we ended up using the credit to purchase a $25 USD bottle of vodka for $200 USD — an unnecessarily restrictive policy that left a poor final impression.