Sofitel İstanbul Taksim

I would like to thank all the hotel staff for their excellent service, especially the reception and restaurant teams. The service was outstanding, the room was comfortable and quiet, and the hotel is located in a very vibrant and convenient area. However, I would like to point out two remarks: 1. Parking Issue: Upon my arrival at the hotel with my car, I was asked to pay the parking fee before completing the check-in process, and I was not allowed to enter without payment. This was surprising since my booking indicated that the hotel provides parking facilities, not valet parking with additional charges. I believe this procedure negatively affects the guest’s first impression and experience. 2. Room Change: I had booked a double room for two persons with a city view. However, after a long delay during check-in, we were given a room on floor (-1) facing a car passage. After discussing the issue with the reception and contacting the reservations office, the room was later changed to a double bed room on the same floor. From my point of view, this reflects poor room management or possible manipulation of guests’ reservations. Overall, the hotel is beautiful, and the staff service is excellent. I only hope that the parking procedures and room assignment processes can be improved to ensure a smoother and more satisfying guest experience.

I had an amazing stay at Sofitel Istanbul! Everything was absolutely perfect. The location is excellent and very convenient for exploring the city. The staff surprised me with a lovely and thoughtful gesture during my stay — such a warm and personal touch! A big shout-out to the hardworking breakfast team, especially Maher. They were incredibly attentive, friendly, and always went the extra mile to make sure guests were happy. Highly recommend this hotel — truly a wonderful experience from start to finish!

Awesome one night stay compliments of the Turkish Airlines stopover program on our flight home from Athens to San Francisco via Istanbul. The room was very spacious and quiet with a comfortable king bed and well designed bathroom. At check-in Emirhan noted our request for a quiet room with a view for my wife’s birthday. The room assigned was on a lower floor but had an awesome view of ships on the Bosphorus sailing between the Europe and Asia sides of Istanbul. Breakfast was amazing with an unbelievable array of food options. Cansu was very attentive and provided a pot of English Breakfast tea with plant based milk and a Turkish coffee for our enjoyment. The concierge took the time to phone the transfer driver I booked to ensure that our departure for the airport was seamless. We were well rested when boarding our flight home. We booked our own hotel near the Blue Mosque for a 3 day layover en route to Barcelona on the front end of our trip as The Sofitel is nearby but in a newer part of town.

The room quality and overall experience were outstanding. All the staff members were incredibly kind and answered our questions with great patience. A special thanks to Merve, who was exceptionally helpful and kind throughout our stay. We stayed here for six days and had a wonderful experience. The internal manager, Ms. CANDAN, was so kind and helpful, always guiding us with a warm smile. One of the most memorable moments of our stay was when surprised us with a lovely birthday celebration. It truly made our trip unforgettable!" 💕❤️

We stayed at Sofitel during our trip to Istanbul. Location is perfect, right at the start of Taksim square, and a stones throw away from public transport. The hotel service staff set the tone for a wonderful start to each day. They were consistently warm, attentive, and genuinely welcoming. This is especially so for Irfan at breakfast, who is highly attentive and super approachable. Plates were cleared promptly, coffee and tea were always topped up without us needing to ask, and he checks in just the right amount—never intrusive, always thoughtful. It is also great to know that the hotel group is active in the sustainability front! Thanks for the wonderful stay!

Great breakfast service! I had a pleasant stay at the hotel. The breakfast was delicious with a good variety of options, and the staff were friendly and attentive. Special thanks to Irfan, who was especially kind and helpful. He made the experience even better with his warm hospitality. --- Would you like it to sound more formal, casual, or short (for Google Maps/Booking.com)?

The Hotel is centrally situated and next to a train station and we could easily connect to the tram to get to all attractions. The breakfast was good, beds comfortable , friendly staff especially the cleaners, porters and the restaurant staff. We booked a family room1001 with two Kingsize bedrooms, 3 full bathrooms , lounge and a little kitchenette. This was for 4 nights( 28/10/2025) Downside ! This unit is NOT sound proofed, we were woken up by moving cars, the prayers and all kinds of sounds. When I informed the front desk I was told they have NEVER had a complaiint!

Thank you for the outstanding guest service and hospitality. We truly had a first class experience. From checkin to check out, and the airport cab, your team ensured our safety and comfort. Room service graciously brought ice to our room everyday for my injured foot. Your breakfast servers and staff always had a welcoming smile! Thank you Emirhan and Merve, chefs and all of you. Your 24-hr dry cleaning service was fantastic, as was the kind gentleman who helped us fill out the form and delivered the coat back to us. Housekeeping was exceptional, thank you! Our refridge was repaired within an hour. We highly recommend Sofitel!