Arsalan E.
Yelp
I'm at the lobby bar of a "5 star hotel", minding my own business, and head to the front door to pick up my ubereats McDonald's. As I'm walking to pick up my coat from the bar, I put the 2 McDonald's bags on the bar top and the concierge comes and tells me that I can't eat at the bar and that he will be calling the police on me. There are 5 other people at the bar, and none of them were being harassed like me. My immediate response to him is that there is no problems and I was not planning to eat. I said "no problems" in a very polite manner numerous times and he left me alone. Once a minute passes, the whole conversation registered in my brain and I was really bothered by the tone and condescending manner he spoke to me in. I walked over to the front desk, asked for his name, Bruno Sina, and here I am writing this yelp.
I was here for a conference and was meeting clients at the bar, which was very embarrassing to have to go through this and be targeted in front of them. I have managed restaurants for 10 years in some of the finest establishment, and have never been treated like this for simply placing a closed bag of McDonald's at a bar top and threatened to have the authorities called on me. They must not like my kind, or might be in a bad mood. Regardless, very unacceptable. I will never recommend this place to my colleagues or my work. To top this off, they asked my colleague for my room number after I had left.. for what? Because I asked for your name? Because you want to intimidate me? Sidebar, we reported a cockroach in the lobby last night (check the cameras around 1-2am). Overall, Very poor attitude. Best of luck to anyone coming here.