Sofitel Lyon Bellecour

From the moment we arrived, we felt at home. The bellboy immediately unloaded our car with a friendly chat, allowing us as a family to fully focus on checking in. Afterwards, a very kind lady welcomed us and personally guided us to the elevator. The hotel’s interior may be a bit dated, but everything is well-kept and spotless. Breakfast was good for this class; the coffee wasn’t really to my taste, but that’s a personal matter. What truly stood out was the stunning view from the breakfast room at the top – absolutely amazing!

From the moment we arrived, we felt at home. The bellboy immediately unloaded our car with a friendly chat, allowing us as a family to fully focus on checking in. Afterwards, a very kind lady welcomed us and personally guided us to the elevator. The hotel’s interior may be a bit dated, but everything is well-kept and spotless. Breakfast was good for this class; the coffee wasn’t really to my taste, but that’s a personal matter. What truly stood out was the stunning view from the breakfast room at the top – absolutely amazing and will be back.

Stayed a few days in Lyon with my family (wife/toddler son) as we make our way back to Cambodia. My wife is Khmer / Cambodian and she always wanted to experience France, so this was the trip of her life time. The Hotel is great from the staff greeting you, to the elegantly well maintained hotel room. You can’t go wrong here. The location was a short walk from several playgrounds that my toddler son greatly appreciated. Have to say of all the cities in Europe or France, Lyon is my favorite.

We stayed in the hotel last week and we enjoyed the location. We were also happy to fit our large truck into the underground car park. The hotel room was very good. We loved the comfortable bed and the table in the room where my husband and I could work on properly. The shower was great and I personally loved the bathroom amenities. the hotel room was very clean and we thank the housekeeping team for their hard work. We loved the flower display in the entrance. The flowers and colours made me happy. We loved the silk scarfs and ties all over the hotels. The view from the breakfast room was fabulous. We could not eat in the restaurant as it was closed on Sunday but we found a fabulous brasserie around the corner. Thanks.

A superb location and in general very friendly staff. The hotel must be built in the seventies and people have kept trying to update the building but lets be honest this an old building and the lobby is a complete mess and confusion for a so called French luxury hotel. Breakfast was excellent and the bar is very nice. The gym is in a function room with a few bits of equipment dotted around….. The rooms need a big upgrade but amenities are fine. As stated a great location and overall good value…. Cheers

My husband and I recently stayed one night at the Sofitel and thoroughly enjoyed our stay. The hotel location is perfect - centrally located to old town with beautiful views of the river. The staff is professional and very helpful. Our room was large, comfortable and clean. The restaurant is on the top floor and has amazing views. The food was quite good. My only negative would be that dinner was very expensive. We would definitely stay here again if we are back in Lyon but probably would eat dinner elsewhere.

A tired but well functioning Sofitel located next to the river in the city. Lobby area is well maintained but assigned room is showing its age. Check-in was efficient and professional. Assigned room (corner) was bright and of good size for an European hotel. Furniture is typical for the chain but showing its age which in some instances were unsightly. Everything worked as expected, viz, temperature control, wifi. There are sufficient electrical outlets for the many peripherals that this customer hosts. Shower provides good pressure but it requires stepping into a bathtub that is rather high and therefore posing a hazard for the less coordinated. Layout of the toilet is awkward - it is placed too close to the bath tub that I suspect makes it less than ideal for taller clients. Breakfast on the 8th floor was reasonable but service was chaotic and a little grating. I saw the staff admonishing a client who made an error in her seating location and I had to wait an unreasonable period for my order of a beverage; I received it after I finished the meal. But overall - a reasonable establishment - perhaps commensurates with the rates charged.

Everything perfect! We went to celebrate our 20th wedding anniversary and they prepared us a very special room with petals, balloons and a heart-warming card. Also Sebastien (the concierge) gave us many information. The hotel also has very nice view of the river. The rooftop bar also has very nice view and good drink menu.

Although it's a comfortable, clean, attractive, and conveniently located hotel, utilized by biz folks and vacationers alike, it is showing its age. For one thing, there's a real paucity of outlets and no USB plugs at all. Rooms really need to be updated for today's connected devices and recharging needs. We also noticed some small trim issues in the room like uneven seam binders between room and hallway, bedroom and bathroom; leaky shower door, tight legroom between commode and bathtub, a glitchy TV, and an HVAC that was anemic. However, on the plus side, the complimentary in-room snacks and soft drinks are truly appreciated and a very nice touch; and truly solid window insulation that kept the noise out. The staff is also very good and considerate.

We had the most beautiful rooms, with river view. The check in desk assistant named Lurah was very helpful and professional. Pippin was also very helpful with restaurant suggestions and information. Everyone at the hotel was exceptional and we would love to come back in the future. Thanks to our amazing travel agent Maral T. Nazarian with TravelStore in Pasadena, CA USA did everything for us and booked this beautiful hotel.

The room decor was definitely from the 1980's. Complete with old, worn furniture and questionable red carpeting. The bed was comfortable and the restaurant was just fine; including the live music in the 8th floor bar. Still, I can't imagine why the owners have chosen not to update the facilities. It's old and stuffy without sufficient outlets to plug in devices. This is by no means a five-star hotel. It is more on par with a low grade motel.

Good location and staff here are very friendly and welcoming. Wifi is free with email address and free mini bar comes with a few soda beverages and enough room to store some other stuff. I wanted milk for my coffee so I bought it and stored it overnight. I love nespresso machine in the room. Room service is fast and you get plenty of food. Don't order side dishes as they get confused and bring a full main dish. Breakfast is great with very nice view. Overall great hotel.

This centrally located hotel is considered one of the city's best. In reality this is a business person's hotel: Small, clean, modern rooms with no soul + a helpful staff = very expensive rates. Was okay being here for work but would not want to stay here for my vacation.

Superb hotel! We booked this hotel on hotels.com and paid about $150/night which we thought was a great deal. Room was 215 sq feet (20 sq meters)...bigger than most standard European hotel rooms I think..well def than our hotel room in Paris for sure. We actually had room to walk around the room even with our luggage on the floor. Bathroom was sizeable and toiletries were all Hermes. BEST PART - Everything in the mini bar was FREE! There were sodas, juices, sparkling water, regular water. It was great to come back to the hotel after a long day of walking and open up a cold refreshing diet coke w/o having to leave our room. Hotel is located a couple blocks from Place Bellecour which is pretty central to great restaurants and the Lyon tourist office. Walking to Vieux Lyon took us about 15 minutes which was great. WiFi was free and also faster than other hotels we stayed at in France. Overnight parking underneath the hotel was 25 Euros/night.

Chris and I stayed here in Jan 2015. This is a 5-star Hotel! It was as I was told it would be, "Magnificent!". I did not want to leave this place! Our room was spacious and just lovely!!!

Disappointing; this hotel really needs to be renovated. It's like walking into 1964, and not in a good way. Definitely not up to the usual Sofitel standard. That being said, the food and service in the hotel restaurant is superb.

These folks beat them all! Been in a LOT of hotels in the US, Asia, and a few in Europe... They are extraordinarily Nice! The bath amenities are Hermes (actually smells good). The final unbelievable/unusual item is that ALL of the in room refrigerator items are included in the room price! YES...you can have the juice, the water, the Cokes from the refrigerator without aggravating you bill! Very close to the Lyon Metro station in the Bellecour section of town. If you arrive be TGV, as we did, that's 2 stations on on (Metro) train with a change for one more station. Although many travel with small rolling bags by train and Metro, the negotiation through the crowds at the station, on the train, up the stairs...you get the idea (if you packed heavy). The taxi is a 10-15 EU ride (depends on traffic, tip, and the additional per item charges for putting bags in the trunk). Location is good. Lots of eateries (we preferred seeking out the local places to get the Real taste of Lyon) in the area. Walking distance is defined individually. Definitely within a 2 mile radius. Lots of shopping too (see my Yelp of TrioVino. WIll definitely stay here whenever we come back to Lyon!

I really ought to update my review, because in spite of the remodel problems, the staff did their best to overcome all of that with their excellent customer service. As it turns out, my wife became very ill during our stay, and the staff went out of their way to accomodate her. They filled up our little fridge with waters and juices (at no charge) and cleaned the room around our schedule. So we do owe them a big "Thank You" for that. MERCI.

Well-kept hotel in Lyon, centrally located to Old Lyon and the main sights (walkable but bring comfy shoes)! Our room was on the first floor, very clean with a huge shower/bathroom (they gave us the handicapped accessible room which was great to have the extra space). This sofitel had a Nespresso machine, minibar full of cold drinks (free water and juices and soda) and Hermes bath products! Loved it :) Their attention to detail is very much appreciated. The breakfast buffet in the morning has a huge spread of hot items, fruits and pastries. The only downside is that they didn't offer made to order eggs as part of the breakfast buffet (they cost extra). Otherwise it would have been perfect. Overall this is a great hotel to stay in Lyon and I highly recommend it as a place to call home while in the city.

We loved this hotel - the spare, modern decor, the extremely helpful staff, the fact that our room had a large, walk-in shower (important for elderly, overweight people like us). The location is great, very close to several wonderful bouchons and brasseries, a beautiful public square, and the Musee de Beaux Arts (which has a first-rate collection). There's a free minibar (no booze, just water and juice). We really enjoyed our stay.

Probably the best, high end (maybe the only?) hotel in Lyon. Quality service and nice rooms.