Sofitel Paris Arc de Triomphe

Most importantly, everyone, from front desk, to bell boys, to restaurant, were very kind and accommodating, and made our experience so nice. They tried to help us as much as possible when needed, and as travelers, we really appreciated that from them. The manager at the front desk when we checked in was extremely helpful and so wonderful. We appreciate everyone and loved our stay there.

Superb hotel, staff and service. Made our trip easy, comfortable and memorable. I had my very very young daughter with me and the staff made it super easy for me (and her). Will definitely stay again. Keep up the great (hard) work. Have a lovely Christmas and NY!

My wife and I visited for 4 nights in July 2024. The staff were very accommodating and friendly from the arrival throughout our stay and during our departure. Very nice clean rooms, food service was great. My only negative would be the tiny elevators but that was certainly not a problem as the entire experience was top-notch. We loved the walkable location and the quiet street.

I stayed for 4 nights. The first day I arrived we had problems with the shower, the door of the bathroom was broken, and also the hairdryer... I commented that to the front desk and they online repair de shower. I had to to talk everyday to the frontdesk because the cleaning lady didnt put us bottle of water everyday. Also the cleaning lady didnt put coffee and didnt clean/changes de dirty mugs in 4 days. It is not a service of 5 stars hotel. I used to go to others sofitels and this was the worst experience

Fantastic location. Clement at the reception area was exceptional in his service and provided us with helpful tips to enjoy our short stay in Paris. The rest of the staff is also incredibly warm and helpful. The breakfast is delicious and caters to a variety of tastes. Thank you Clement and team.

We were greeted by Tom on our arrival and he assisted with our check in a kind and incredibly warm fashion. We were staying for our honeymoon. He made us feel special. Throughout the trip, everyone at the hotel was very courteous and helpful, thank you for making our honeymoon so lovely!

We stayed here 2 nights in October 2024. The location is perfect, just few minutes walk to Champs Elyse. The rooms are simple and cozy, loved the bed and pillows selection, size of the room is good compared to other hotels in Paris. The staff were very friendly and helpful, special thanks and appreciation to our concierge Mr. Halim who made sure to receive all the comfort we needed.

Staff were very lovely & helpful , hotel itself has a wonderful location being so close to major touristic attractions, so clean , room is generally comfortable

Although this hotel is listed as 5 star I would consider more 4 stars. The customer service and concierge service is FANTASTIC but the quality of the rooms (aside from the Balmain Paris products which are amazing!) are not they impressive. The bed was comfortable and room was clean, however small and narrow. There was a balcony but unable to sit out on it, and a light fixture above the dining table in the room was falling apart. I just expect more luxury experience when staying at a high end hotel. Good location close to shopping and restaurants and 5 minute walk to the Arc de Triomphe.

This boutique hotel was included in our trip that I booked through Costco. It's conveniently located near the Arc de Triomphe, restaurants, shopping, as well as the Metro station. Staff was very kind and helpful throughout our stay. Always greeted us with a smile and did everything they could to make our stay as comfortable as possible. The mini bar was stocked with all kinds of goodies but it has a weight sensor so they will charge you! The coffee bar was awesome and I loved having an espresso in the morning! The stay also included buffet breakfast which had a little of everything for my family including eggs, potatoes, bacon, yogurt, pastries, etc. But if you aren't feeling the buffet you can always order from the menu. All in all it was a great stay and I would definitely come back to stay here!

This is THE place to stay if you want luxury on a budget. LuxuryBudget in Paris is the equivalent to a small US hotel room with 2 double beds and A/C. This Sofitel location is close to everything, I mean ALL. If you walk a few blocks in any direction NSEW of the hotel you will find treasures, the Champs-Elysees, the Arc de Triomphe, shops, historic restaurants, a pharmacy, charming street vendors, a high class neighborhood and the Seine. Breakfast is great and for us the continental was complementary, all staff is super friendly and helpful. Very clean hotel. They have a safe for your valuables and I would recommend you use it as I agree with the other Yelper that housekeeping rifles through your stuff. Nothing was stolen from me, but it is disconcerting to know that people are handling your personal items. No use pointing fingers because the housekeeping people will deny, or blame someone who is not guilty. Chalk it up to a nosy newbie. LOL. We had the room facing the street with an authentic little balcony where you can imagine how a Paris street "works" at all hours. Charming. HIghly recommend any Accor or Sofitel Hotel.

Greeted by the concierge with enthusiasm and smiles. The front desk was spectacular in the efficiency of having me checked in immediately! My room was upgraded and was not going to be ready for 20-30 minutes so I decided to have a drink at the bar where Quentin made AN AMAZING & PERFECT old fashioned. The blend of the butters and the perfect amount of liquor started the trip off perfect

The bedroom is the smallest room one can construct to hold a king-sized bed. In fact, it's possible the bathroom was larger than the bedroom. Other than that, the bed is quite comfy and the higher floors can squeeze a glimpse of the Eiffel Tower through either the tiny bedroom's balcony or the large bathroom's balcony. However, cannot compare Park Hyatt Vendôme for example. The service is great- we were there for a special occasion and the hotel provided us with a strawberry cake to celebrate!

If I can give this place zero stars, I would. My husband and I came here for our anniversary trip thinking we booked a nice luxury hotel and everything will be great. But that quickly turned sour. Barely 2 days in staying here, we realized the house keeper went through our things. We left to have a quick lunch only to come back with cash missing from our backpack. Yes, we know there is a safe and we probably should've stored our cash in there. But the thing was, we left it in the bag since we arrived so we didn't think anything of it cause each time we checked it, it was always there. The worse part is, the manager didn't give a shit about it. They interrogated that housekeeper, and of course she denied it as any thief would. And obviously they're going to protect their own employees, pretty much our words against her. So here we are, having to cancel plans to file a police report to press charges against the hotel. We felt invaded, and feel very uncomfortable staying there. Currently I am at the police station waiting to file a report. Moral of the story, always always use the safe and never trust the house keepers no matter how nice they seem. And don't expect anything from the hotel manager because he doesn't care either. All they could do his have a smirk on their face while you're complaining about the entire situation and did nothing to help and solve the situation. And mind you, it was 3,000$ usd.

Beautiful hotel. Warm greetings and our room was decorated for our anniversary. We had complimentary turn down service as well! The breakfast buffet was one of the best I've ever had. They met us one time and immediately remembered us. Although there were a few times we had a language barrier they treated us so well and even helped us get a cab! We will definitely be back. Super safe neighborhood close to shopping centers and a grocery store.

Excellent service. modern and very clean rooms. Very friendly and accommodating staff

This hotel ranks as one of the best hotels I've had the pleasure to stay at. Presenting itself as a boutique hotel, our room at the top floor was a little small but absolutely charming. The room had a sweet, little balcony that overlooked the street below, and included a mini wet bar-ish area with our own espresso machine. What was really impressive was the bathroom with a unique European shower. It was considerably large, green tiled, and stocked with Hermes products. With these accommodations, my wife was able to join me, soaping and hosing me down like an elephant in a large enclosure. I'm not obese, but in Paris, I eat like I am. All staff spoke English fluently, and it was awesome of the concierge to help us make reservations to a few restaurants. You also have to get their morning breakfast buffet, which starts at 6:30 am. Lots of fresh fruit, pastries, eggs, hot breakfast, and more; all of which were light fare that doesn't weigh you down before you start your tourist activities. Watching the Simpsons on their flatscreen was surreal. Homer doesn't come off as an idiot when he speaks French.

I just love Sofitel! Stayed at the Porte de Sevres Paris location. This is NOT in the center of town, but I didn't care, most everything is a five minute ride away. That's one of the best parts about repeat visits to cities. There's nothing you HAVE to see! There's nothing you HAVE to do! You just eat, and shop, and people watch and party! No eiffel tower, no arc, no louvre, no Versailles. I can't wait until I'm on multi-repeat status with every major city in the world, but I'm still making my initial visits to many a place. This hotel was modern, sleek, and the bed was soooo incredibly comfortable. Down comforters, pillows, it was just heavenly, and I should know because I was under the weather badly for the better part of the weekend. That's when I found the brochure stating that the entire Sofitel MyBed system could be purchased for $8K. So sick I rang the concierge and a doctor was knocking on the door an hour later. A private, in room exam, written prescriptions all to the tune of $100??? THAT'S A STEAL!!! You gotta love socialized healthcare when a doctor think's he's fleecing Americans for $100!!! For a "home visit"!!!That would have cost at least $250 in the Great US of A. No doubt. Perhaps significantly more. Restaurant was great. Bar was great. Concierge was great (the French truly put the concierge in concierge. I love them). Now - this is where I messed up. Missing my flight, and being told they could get me on one in 2 days. So I searched and saw there was a Sofitel by the airport. Yes, airport hotels are notoriously bad no matter the name on the marquis. This was bad. No MyBed, no modernity, just bad. So moral of the story is no matter your favorite line of hotels, there are always variations between properties, even in the same city. Oh yeah, and don't miss your flight.

This is the 2nd time I stayed at this Sofitel. Last time was more than 15 years ago. The location is fantastic, being close to Arc de Triomphe and Metro line 1 station. The staff at the hotel, from front desk to bell person are all very friendly and helpful. The room was comfortable, and the breakfast has nice selections. The wait staff in the restaurant are extremely efficient, and at the same time, still very pleasant and show good sense of humor. Will definitely stay here again.

This is, by far, the best hotel I have ever stayed in. My girlfriend and I splurged and booked the junior suite through Costco travel. From check-in to check-out this hotel does nothing but amaze. The customer service, condition of the hotel/rooms, and even the buffet style breakfast were beyond anything I could have hoped for. They even bring up free macaroons from a nearby bakery famous for these cookies (and they are DELICIOUS).The location is ideal as well. It's only a few blocks to the Arc de Triomphe and the subway station there. It's off the main streets with only a few minutes walk to get to them. I am now a huge fan of the Sofitel brand of hotels and look forward to staying in many more. Thank you for a wonderful week in Paris!

Great location, newly renovated, lovely experience - highly recommend! We've just returned from Paris and staying for 3 nights at the Sofitel Arc de Triomphe. Yes, there was a dumpster outside the side of the hotel, but they are renovating - this was not a problem for me. Our room was brand new and lovely - very large for a Parisian hotel. I know others have commented on the toilet being in a separate room as a negative but I'm not sure why??? I much prefer it that way. It made room for a huge walk in shower with rainfall & hand held shower heads. There was a lovely Nespresso machine in the room as well as bottles of water. As we were walking around Paris all day and needed many bottles of water, we went to the supermarket down the street to buy a case. When we returned to the hotel and couldn't locate an ice machine (there are none), I called the front desk who immediately had room service bring us a bucket of ice. When we noticed some minor issues with the room (one of the outlets in the bathroom not functioning and the sliding door between the bed and sink area seemingly stuck), we advised the front desk on the way out the first day and when we returned they were both fixed! In addition, all of the staff were very friendly, spoke English well, and were highly accommodating (Doorman, Front Desk, Concierge & Room Service). The hotel is in a great, quiet location just a few blocks from the Arc and the Champs-Élysées and a main Metro stop (Roosevelt). One night, at the last minute my husband and I decided to view the Eiffel Tower sparkling at 10p. It was very easy as we hopped right on the #9 train (at the Roosevelt Metro stop at the Arc). Three stops later, we were at Trocadero in less than 10 minutes. You emerge right across the river from the Tower with a fabulous view of the 'show'. I highly recommend the hotel! P.S. On your way to the Arc, you'll pass a lovely Chocolate shop, Liebaux Paris (30 Ave. de Friedland - http://liebaux.com/). Each morning we would purchase two delicious Palmiers to eat while we walked around town.

Ah, mon Dieu, c'est comme un reve! These were the words to a song playing in the lobby of the Sofitel Arc de Triomphe last time we tore ourselves away from this lush hotel near the Place de l'Etoile and Champs Elysées, and thinking back to our time there, it was indeed like a dream. For a start, we were staying in a beautiful room in a Haussman building, a short walk away from many of those sights you first learn about in a beginners' French class. The Sofitel bed was so comfortable we were almost tempted to stay in it, we had plenty of space in which to swing a rather large cat, and the hotel staff were nothing less than courteous. To top it all off, each night a tiny teddy bear was left on our pillows with a little pack of Haribo gummi bears and, in addition to the usual bathroom amenities, there was a small bottle of Hermès Calèche fragrance, in a delightful little orange Hermès bag. How very Parisian! And, given that, such touches worked their charm on me. If I had to live in any hotel in Paris, this one would suit me just fine. I know it's not the cheapest accommodation on the block, but if you can afford to splurge, or want to celebrate a special occasion in Paris, the Sofitel Paris Arc de Triomphe hotel provides an excellent taste of 'le luxe' without le Crillon prices and the location is quiet; such a blessing when so close to bustling central Paris. Highly recommended.

This hotel is lovely. The rooms are well appointed. The toiletries are first rate. The staff are very helpful and friendly. The location is right off the Champs, near the Arc, fine dining and shopping. This is our second stay here and we will be back again.

My expectations were raised too high from always staying at the Sofitel Philadelphia. The rooms here are smaller and less modern. The shower had a half glass wall, that despite my best efforts, still resulted in me soaking the bathroom floor. The hotel was centrally located - short walk to Champs Elysees (near the Arc de Triomphe) and a number of Metro stops (which is super easy to navigate and highly recommended to get around).

Hotel is beautiful and location is central to everything. Staff was amazingly nice, polite and accommodating. Room was cleaned every day. Breakfast was good.

Excellent service. Staff was so polite, friendly ..rooms were clean...excellent quality bath products. Also they paid special attention to details like gift for kids..left an amazing perfume bottle for adults

This hotel is worth the money, both because of the excellent location and hotel staff. The concierge helped my boyfriend and I make dinner reservations around town, gave taxi (and uber) drivers directions in French and were a phone call away for any questions we had about the area. The hotel is in a safe location, the bed is very comfortable and the rooms are spacious.

Great concierge and customer service! The staff is always willing to go above and beyond. Most comfortable bed I have ever slept in and great breakfast served in the hotel

Nice hotel and was great service they helped us make reservations at any place we asked as well as quick room service.

We loved Sofitel, the room was beautiful. The service was top notch. The restaurant was great. All in all I have no complaints.

They have recently renovated since 2011 so we got to experience the new feel of this hotel. Rooms are now super modern! I'm a little picky about hotels and get grossed out easily but I was impressed with this one. Euro hotel rooms are usually really small so u have to keep that in mind but this was actually pretty spacious. They rooms were spotless and felt clean. The bathroom has a really nice shower. Service was very good; people were really helpful and they had all sorts of complimentary things. This hotel loves cherries; they left a huge bowl of cherries in our room. The turndown service was done really nicely.The location was perfect, right in the center close to shops and attractions. The breakfast buffet had so many yummy options. I walked in 5 mins before they stopped serving breakfast and they were still nice to me. Yummy kinds of french cheeses like comte, wide selection of fresh juice and the chocolate croissants melted in my mouth.I really enjoyed our stay here and would recommend.