Sofitel Phnom Penh Phokeethra

From the moment we arrived until our departure, every aspect of our stay exceeded expectations. This hotel truly exemplifies what five-star hospitality should be.|The hotel itself is of a superb standard throughout. Our room was generously sized and impeccably comfortable, providing the perfect retreat after days of exploring. All the facilities were first class, leaving nothing to be desired. The lounge bar deserves special mention - the cocktails were absolutely top notch, expertly crafted and beautifully presented.|Breakfast was a particular highlight, offering diverse options with exceptional quality across the board. We must give special praise to the filled croissants, which were genuinely the best we have ever had - and we’ve stayed in many fine hotels!|We have stayed in a few Sofitels around the world, and they all consistently deliver the same exceptional quality. This property certainly upholds that renowned standard beautifully.|However, what truly elevated our experience and made this stay memorable and special was the outstanding staff. The duty manager, Lou-Anne, was so lovely, welcoming, and very attentive throughout our stay. Her helpfulness went above and beyond, making us feel genuinely valued as guests. Sim, who assisted us at the desk during our departure, was equally wonderful and ensured we left with the same warm impression we’d had upon arrival.|Indeed, every single member of staff we encountered was welcoming, helpful, and genuinely smiley. It’s this warmth and authentic hospitality that transforms a comfortable hotel into an unforgettable experience. The team here clearly understands that exceptional service is what makes a stay truly special, and they deliver it effortlessly.|We cannot recommend this hotel highly enough and very much look forward to returning.​​​​​​​​​​​​​​​​

Our stay at the Sofitel Phnom Penh was nothing short of exceptional. From the moment we arrived, the service felt truly first class—not just polished and professional, but genuinely warm and caring. Every member of the front desk, restaurant, and bar staff went above and beyond to make us feel welcomed and valued. What touched us most was the personal attention. The team took the time to learn and remember every member of my family’s name, something that speaks volumes about their sincerity and pride in hospitality. It never felt forced—only thoughtful, kind, and heartfelt. This level of care created memories we will never forget. Without hesitation, we can say that Sofitel will always be our home whenever we visit Phnom Penh. Thank you for making our time so meaningful and special.

My wife and I stayed at the Sofitel last month. It was an impressive experience.||The grounds are large and landscaped. It is located within 1.5 km of the city centre and Royal palace and has a modern new AEON shopping mall right next door. Very handy if you are a westerner looking for a hair salon or English bookshop.||From the moment we stepped into the hotel foyer we were greeted by friendly attentive staff. The Hotel exceeded our expectations with two large swimming pools, three restaurants, a exclusive member’s lounge, a cigar bar, beauty therapy rooms and in-room dining.||Our room was serviced daily and the bed turned down every night. The executive lounge for Accor members offers an afternoon buffet and complimentary alcoholic beverages. The Cigar bar has a smoking room which brings in the best cigars from around the world.||The three restaurants are An Italian, a French and a Japanese all available onsite. If you want to stay in your room the in room dining menu is also quite extensive and the food arrives on a classic food cart with white linen service. Absolutely exceptional. The laundry service at this hotel was also outstanding, my clothes came ack so clean and crisp and well folded I could have sold them as new…lol.||I would strongly recommend this Hotel and I personally believe it is the best in Phnom Phen .

Possibly the best hotel we have ever stayed in. While the Sofitel Phnom Penh is a beautiful classic building what makes a stay there so special are the fantastic staff. We have just spent 5 beautiful days at the hotel and were warmly greeted by Keo for check in and then provided with warm service in the club lounge by Phano , Nita and Piseth. Routinely while walking around the hotel staff would greet us and thank us for staying. Service is fast and efficient and staff take the time to make you feel welcome and have a short chat. Even the singer in the lobby bar made a point of coming over and chatting to us. The hotel is kept beautifully clean and the art work and historical photos add to the atmosphere. Housekeeping was fantastic and added extra touches like rolling up our electronic leads. You come back into the room and just go Wow. The bed is super comfortable with high quality sheets and fluffy pillows. We had a deluxe room with a sitting area and balcony. It was just the best.

Sofitel Phnom Penh scores very highly for location and service — both easily deserve 5 stars. The hotel is well-situated, and the staff are consistently professional, warm, and attentive, which really elevates the stay. The rooms, however, are starting to show their age. While still comfortable, the décor and especially the TV feel dated, which slightly takes away from the overall experience. That said, the breakfast was excellent and a real highlight. There are several live cooking stations, and everything felt fresh and abundant. I tried the fried noodles, soup noodles, and eggs, all of which were very satisfying. If they could dial back the salt just a little, it would have been close to perfect. Overall, a very solid stay with outstanding service and breakfast. With some room updates, this would easily be a full 5-star experience.

Location is perfect. Service was excellent, all the staff were very efficient and paid a lot of attention to details. I think i got upgraded to better room, and it’s included access to club millesime which made the stay even more worth it. Breakfast was on point, everything was amazing, good experience. Oh and they gave small bouquet, so cute

nice location and top notch service. the staff is curated to your any request. Thank you Mr Tola for helping me to find my earpod cage. and the Club Millesime is awesome too. Definitely going back

Absolutely incredible hotel. It is spotlessly clean the setting is luxurious without being stuffy. The staff are utterly incredible from Mr Ty the barman who made the best spicy margaritas to Lou Anne on reception who was so helpful even downloading an app to make future bookings easier and the lovely Rida who went about and beyond to contact my next hotel to check the reservations etc. Cannot fault this hotel I cannot wait to return.