Sofitel Phnom Penh Phokeethra

From the moment we arrived until our departure, every aspect of our stay exceeded expectations. This hotel truly exemplifies what five-star hospitality should be.|The hotel itself is of a superb standard throughout. Our room was generously sized and impeccably comfortable, providing the perfect retreat after days of exploring. All the facilities were first class, leaving nothing to be desired. The lounge bar deserves special mention - the cocktails were absolutely top notch, expertly crafted and beautifully presented.|Breakfast was a particular highlight, offering diverse options with exceptional quality across the board. We must give special praise to the filled croissants, which were genuinely the best we have ever had - and we’ve stayed in many fine hotels!|We have stayed in a few Sofitels around the world, and they all consistently deliver the same exceptional quality. This property certainly upholds that renowned standard beautifully.|However, what truly elevated our experience and made this stay memorable and special was the outstanding staff. The duty manager, Lou-Anne, was so lovely, welcoming, and very attentive throughout our stay. Her helpfulness went above and beyond, making us feel genuinely valued as guests. Sim, who assisted us at the desk during our departure, was equally wonderful and ensured we left with the same warm impression we’d had upon arrival.|Indeed, every single member of staff we encountered was welcoming, helpful, and genuinely smiley. It’s this warmth and authentic hospitality that transforms a comfortable hotel into an unforgettable experience. The team here clearly understands that exceptional service is what makes a stay truly special, and they deliver it effortlessly.|We cannot recommend this hotel highly enough and very much look forward to returning.​​​​​​​​​​​​​​​​

My wife and I stayed at the Sofitel last month. It was an impressive experience.||The grounds are large and landscaped. It is located within 1.5 km of the city centre and Royal palace and has a modern new AEON shopping mall right next door. Very handy if you are a westerner looking for a hair salon or English bookshop.||From the moment we stepped into the hotel foyer we were greeted by friendly attentive staff. The Hotel exceeded our expectations with two large swimming pools, three restaurants, a exclusive member’s lounge, a cigar bar, beauty therapy rooms and in-room dining.||Our room was serviced daily and the bed turned down every night. The executive lounge for Accor members offers an afternoon buffet and complimentary alcoholic beverages. The Cigar bar has a smoking room which brings in the best cigars from around the world.||The three restaurants are An Italian, a French and a Japanese all available onsite. If you want to stay in your room the in room dining menu is also quite extensive and the food arrives on a classic food cart with white linen service. Absolutely exceptional. The laundry service at this hotel was also outstanding, my clothes came ack so clean and crisp and well folded I could have sold them as new…lol.||I would strongly recommend this Hotel and I personally believe it is the best in Phnom Phen .

We would like to sincerely thank Lou-Anne Landreau -Duty Manager, for making us feel so welcome and special as guests at the hotel. Also Marc the “just arrived” General Manager made an effort to introduce himself when we checked in and was genuinely interested in us and our travels to Cambodia and the charity we support here. Lou-Anne arranged a beautiful surprise for us -as longtime supporters of CCF -Cambodian Children’s Fund - a personally signed Thank You card front the Front Team staff, photo frame and a beautiful cake depicting our fundraising bike ride from Vietnam to Cambodia for CCF! We were so humbled by their thoughtfulness ❤️

Possibly the best hotel we have ever stayed in. While the Sofitel Phnom Penh is a beautiful classic building what makes a stay there so special are the fantastic staff. We have just spent 5 beautiful days at the hotel and were warmly greeted by Keo for check in and then provided with warm service in the club lounge by Phano , Nita and Piseth. Routinely while walking around the hotel staff would greet us and thank us for staying. Service is fast and efficient and staff take the time to make you feel welcome and have a short chat. Even the singer in the lobby bar made a point of coming over and chatting to us. The hotel is kept beautifully clean and the art work and historical photos add to the atmosphere. Housekeeping was fantastic and added extra touches like rolling up our electronic leads. You come back into the room and just go Wow. The bed is super comfortable with high quality sheets and fluffy pillows. We had a deluxe room with a sitting area and balcony. It was just the best.

Recently stayed 2 nights at the Sofitel Phokeethra in Phnom Pehn and enjoyed every minute of it! The staff is incredibly friendly, attentive and helpful! The location is outstanding - in Oasis within the city - very easy to get to all the sites, shopping and restaurants. The Club Millesime experience is well worth it! Mr Sophano in the Club made our stay! We were very fortunate to be able to talk to him about various aspects of Cambodian culture and history which was wonderful. We had many shared experiences of being in Phnom Penh in the early 90s. We had such a wonderful stay that we didn't want to leave! Thank you to all the staff for making our staying a phenomenal experience!

We really loved our stay at this hotel for two nights. The grounds are so expansive and a calming oasis to the business of the Phnom Penh city. The staff were always ready with a greeting and very helpful. We had warm towels, a welcome drink, and welcome flowers when we checked in - such a lovely touch and set the tone for the service during our stay. We had great breakfast at the hotel. They have two options and we tried both. The main spread had plenty of variety and also great service. The Chinese breakfast was made to order an a more limited option. It was just OK for dim sum - we preferred the main buffet spread. The elevators were quick to call and the room was spacious. The beds are very firm - I think the most firm bed I've ever slept in. I would happily stay here again.

The room was amazing. The restaurants were really good. The concierge helped us arrange a Tuk Tuk to explore everyday. The driver was wonderful. And the pool and gym facilities were superb. My husband and I would highly recommend this hotel and hope to return. A thank you to all the staff for their assistance and help in making our stay memorable.

Absolutely incredible hotel. It is spotlessly clean the setting is luxurious without being stuffy. The staff are utterly incredible from Mr Ty the barman who made the best spicy margaritas to Lou Anne on reception who was so helpful even downloading an app to make future bookings easier and the lovely Rida who went about and beyond to contact my next hotel to check the reservations etc. Cannot fault this hotel I cannot wait to return.