Suff.Suff.Suff.555
Google
The Club Lounge was excellent.
It was quiet, relaxing, and very comfortable except the beginning time of cocktail hours.
All the Club Lounge staff were outstanding.
I really appreciate their attentive support.
In particular, Quynh, who assisted during breakfast, provided attentive service and demonstrated exceptional hospitality.
Zoe and Evelin, who handled the cocktail service, were fast, efficient, friendly, competent and greatly contributed to the lounge’s appeal.
Communication with Marcus both before check-in and after check-out was also extremely helpful.
The breakfast was wonderful. The quality of the dishes was high, and everything I tried was delicious. It was a bit disappointing that the cocktail-hour food had changed to a buffet style, with a slight decrease in variety and quality.
Unfortunately I have forgot the name of the gentleman who assisted in check out at the ground floor but remember his sophisticated competency and skill.
It was very disappointing that the loud construction noise from the building outside started before 8 a.m., which caused a lack of sleep. I would appreciate a room facing a different direction next time.