Sofitel Singapore City Centre

We had a fantastic stay at Sofitel Singapore! From the moment we arrived, the warm hospitality from the staff made us feel right at home. The rooms were absolutely amazing — spacious, stylish, and extremely comfortable. Our kids especially loved the pool, and it quickly became their favorite part of the trip. The location is top-notch too — convenient, vibrant, and close to everything we needed. Highly recommend for both families and couples. We’ll definitely be back!

The food and overall experience was great! We made a reservation for the afternoon tea. We also told the staff we had a birthday and they gave us a slice of cake to celebrate! Everyone enjoyed their meals and all the staffs made it that much more of a pleasant experience. They are John, Wenz, Kris and Germaine. We’ll definitely be back soon!

Exceptional stay from start to finish. We had a wonderful experience during my stay here. From the moment we arrived, the service was outstanding—every staff member was welcoming, attentive, and went above and beyond to ensure my comfort. The location is perfect—centrally located with easy access to shops, restaurants, and local attractions, yet still quiet enough for a peaceful night’s sleep. The rooms were spotless, modern, and very comfortable. I appreciated the thoughtful details like the plush bedding, great water pressure in the shower, and plenty of charging ports. One of the highlights was definitely the lounge. It’s beautifully designed, with a cozy atmosphere that’s perfect for relaxing or getting some work done. The food and drink options were great, and the service there was just as excellent. Overall, I highly recommend this place and will definitely be returning!

I spent a night at Sofitel for my birthday celebration, and it was truly a memorable experience. I was pleasantly surprised by the beautifully decorated room—complete with adorable stuffed toys on the bed, complimentary sweets, and a spotless, inviting space.||The staff were exceptional—friendly, attentive, and always radiating positive energy. We had a few special requests during our stay, and every one of them was handled patiently and professionally. Their warm hospitality really made us feel welcomed and well taken care of throughout.||A heartfelt thank you to Hong Liang, Jonathan, and Salacina for going the extra mile to make my birthday feel special. Your outstanding service truly made our stay one to remember. Highly recommended!

Thank you for the outstanding room cleaning service. The room was always spotless, fresh-smelling, and well-organized. I especially appreciated the care taken with the bathroom and how the bed was perfectly made each day. Terence was courteous, professional, and always had a friendly attitude. Your consistency and attention to detail made my stay extremely comfortable. I would gladly recommend your services to others and look forward to using them again in the future.

I tried the honey cheesecake and it was really nice. Flat white is amazing and they have some milk alternatives for coffee. Would like to thank the counter staff, John who gave good recommendations on food selection and it turned out to be really good! Recommended!

We arrived by train, and straight up to the hotel. Location was perfect for our easy of transport. Staff were extremely polite and helpful, especially as one of our party had allergies. The restaurant staff were so helpful. Would definitely stay here again.

Wenz and Ger are excellent hosts! We were a party of 4 having post dinner drinks. The lounge was quiet and comfortable. The drinks were good and the price ace! I will be back. Thanks W & G, you guys are the happy in happy hour.

I spent about two of the last twelve months at the Sofitel in Seoul, and managed to accumulate quite a lot of points, status, and upgrades from Accor. I put some of this to use during a one-night stay in Singapore, booking the Sofitel in the City Centre and redeeming a suite night upgrade. The hotel conveniently located, right by Chinatown and just a quick stroll from the subway. The surrounding area was attractive and walkable. Definitely a great hotel for an overnight trip. It was a nice hotel, too, with a new, expensive feel. The shared areas were calm and pretty, though strangely filled with large, desultory stuffed bees and teddy bears. We got our suite and it was huge and luxurious. Two bathrooms, one of them enormous, and a well furnished living room, in addition to a commodious, comfortable bedroom. My Accor status also got us some welcome sweets, I think an assortment of macarons and chocolates. Service did leave a little to be desired. Everyone was perfectly pleasant, but it sometimes felt like the hotel had just opened that week. We checked in super early, coming off of a four-and-a-half-hour redeye, understanding that we might not be able to get in our room right away. The receptionist told us our room was actually unoccupied, but that housekeeping needed time to get it ready. She told us we could wait in the cafe/lounge area, but when I asked her how long it would be, she wouldn't give us an estimate. I said we didn't want to sit there for two hours, and she said she'd update us through the woman attending the lounge. This worked out, since we had breakfast included with our stay. I had a handful of buffet noodles, which were fine, and we spent half an hour or so getting oriented and planning out our day. No one gave us an update in that time, and when I asked for one, the lounge attendant acted like she didn't understand the request. We were finally told, after some back-and-forth with the front desk, that our room wouldn't be ready for hours. There was also some planned annual maintenance, between like 11:30 and 12:30 at night, when the elevators would be unavailable. We had a midnight bar reservation and made sure to be out during that window. We came back after one in the morning to a room without power. We were exhausted, and this was an unpleasant surprise. Thankfully, they sent the hotel electrician right away, and it was a quick fix. Overall, we were happy with our stay. I'm glad we picked this hotel and would recommend it for its rooms and location. I secured Accor Diamond status while I was there, so I guess I'm Sofitel loyal until that expires.

Its location is convenient, especially if you want to avoid the Singapore weather. The mall is directly connected to the hotel and TWG is right in the hotel lobby. I honestly thought the sandwich shop next to the front desk was outrageously expensive, but who knows maybe it's very palatable. The guest rooms are pretty standard and relatively clean. The next door Fremont hotel supposedly one rank above, but I didn't feel much difference except the motorized window drapes.