rated by maryam • food C.
Google
Soho Grand has officially become my New York home. I have always gravitated toward shiny new hotels with bigger rooms, which usually means sacrificing location, but this time we chose location, location, location and it paid off. You are right in the middle of everything, close to the subway, surrounded by great shops, cafes, and restaurants, and it makes popping back to the room between outings so easy.
The rooms are so thoughtfully designed. Every inch of space is used beautifully, and our stay was incredibly comfortable. The mattress was amazing, the sheets and pillowcases felt luxurious, and the shower setup is great, with both a handheld and a regular shower head. We booked connecting corner deluxe rooms on the 10th floor, a king bed in each, so the kids had their own room. It worked perfectly for our family. I expected the rooms to feel very dark, but we actually had nice light coming in, especially through the bathroom, and the corner room has a surprisingly lovely city view.
Housekeeping did such a good job. Our rooms were kept truly spic and span, and everyone we ran into from the cleaning crew was kind and warm. Front of house service was just as good. A huge shout out to Jonathan Ragin, who helped us with our luggage in the elevator throughout our stay and was consistently friendly and helpful in a way that genuinely made a difference.
Everything about this hotel feels intentional, from the design to the amenities to the vibe in the lobby and bar. After this stay, I am done chasing “bigger but farther away.” Soho Grand hits the mark on comfort and nails the location. This is my new spot in New York.