Stephan S
Google
||I recently stayed at the Sohotel in New York, and my experience was mixed. On the positive side, the staff was generally friendly and assertive, though some members seemed disinterested and could benefit from smiling more often.||||One surprising aspect was that room service needed to be initiated by the guest. Ideally, this should be an automatic daily service that guests can opt out of if desired. At least it was free, but it would be helpful if there were a sign to hang on the door to indicate when service is needed.||||The doors in the hotel close very loudly, and the rooms are not well insulated, so a lot of noise from the hallway can be heard when people come and go at night. The air conditioning unit is old and noisy, making it difficult to use during the night without disturbance.||||The rooms themselves are very small and somewhat run down, which also applies to the doors and the bathroom. While everything was clean and acceptable, it did not meet my personal standards. The bathroom was particularly tiny, making me feel almost claustrophobic when using the toilet, and as a larger person, this was quite uncomfortable.||||On the plus side, the bed was very nice and comfortable, which somewhat redeemed the stay. It was a standout feature in an otherwise unimpressive room.||||One thing I overlooked was that the hotel doesn't have a bar. There are plenty of spaces in the hotel, but there isn't much to do other than maybe reading a book, which made the lobby feel a bit unwelcoming.||||Ultimately, I wouldn't recommend the Sohotel primarily because the price doesn't match the value offered. I understand that New York City is expensive, but I still found the pricing unreasonable given the overall experience.
