W C.
Yelp
As a family who lodged, dined, and splashed at the Sol Due Hot Springs Resort--"Resort"--we have plenty to say about this establishment. Let's break it down by category.
Lodging: we stayed in a "non-kitchen" cabin for TWO HUNDRED FIFTY dollars a night. It was cold, dirty, and the hot water worked for approximately five whole minutes with barely any water pressure. When we asked for an extra blanket and space heater to be sent to the room, we never got the latter and the former showed up with holes. Yes! Literal, massive holes in a blanket. Listen, if this place was $100 a night, we wouldn't complain, but you're a captive in the park, so they get away with this price gauging.
Dining: We ate breakfast here twice, and we have to say that it wasn't half bad, which is the only reason that we're landing on two stars instead of one. There is a single soul manning the whole operation, and she was a young lady who managed to hold down the fort pretty well considering some of the wildlings that she had to deal with. Coffee isn't horrible, and we enjoyed our meals. Our daughter had the pancakes both times, and the portion was not only sizable but you could tell that they were fresh and homemade. One of us also got the "build your own" omelet ($20) with bacon, mushroom, cheddar, and spinach both times, and it was also really good! You get a side of actual fresh fruit. So, overall, re. breakfast: pricey, but worth it, and mostly pleasant.
Here's what happened when we came for dinner: the one guy working couldn't handle all the tables, so we sat ourselves and waited patiently for him to come over. Waiting. Waiting. Waiting. He did not acknowledge our existence--not even a "hey, be over in a minute!" It seemed vaguely deliberate, so we got up and left and bought some snacks and beer in the mart outside for dinner. So, overall, re. dinner: horrible experience, wouldn't even attempt it.
Hot springs: the locker room area is mostly fine, but the springs themselves are really outdated. Part of the seating area material inside the pool was chipping off and floating around. Yes, it's nice to be in a hot soak after a long and cold day of hiking, but this place was crowded and loud, and if not for our daughter's sheer joy of the experience, it would have been a huge bummer for us. At least it was included in the cost of the cabin!
It seems like if the right people took this place over, it could be rehabilitated, run well, and really fun and nice. We're campers and we know how to do rustic, but if you're charging European prices, then at least deliver SOMETHING worthwhile. Aramark runs the whole operation and it's very obvious that they do not give a flying hoot about value or quality.