Rob W.
Yelp
My husband and I recently stayed at the Solaz for our honeymoon and we were absolutely blown away. We have gone on a number of vacations together and have stayed at many nice resorts, but this place surpassed expectations we didn't even know we had. The food at each restaurant was delicious. The staff was very welcoming and accommodating. The grounds were absolutely stunning. The suite we had was beautiful. We could not have had a better experience.
Upon arriving at the resort we were promptly greeted and given a tour of the grounds before going to our suite. Edgar, the gentleman who gave us our tour, we later came to find out was our personal concierge. He provided us with his personal cell phone number and urged us to contact him at any time should we need anything during our stay. After leaving to go hang out by the pool, we came back to our room to find a handwritten note and some chocolates from Edgar congratulating us on our marriage . Its little things like that that make a vacation. Each day of our stay, Edgar made sure to reach out to us, even on his day off, to ensure that his guests were having the best experience possible. I really cannot say enough good things about him, we were truly blown away by his kindness and dedication to his guests.
We met countless staff members, and unfortunately we did not get everyones names who helped us throughout our stay, but I do have a few people that certainly deserve recognition. One of the restaurants we frequented was Erizo. They were open during lunch and dinner hours, and it overlooked one of the pools as well as the ocean. One of the servers there named Fatima was absolutely wonderful. She was so welcoming, and you could tell that she really was passionate about her job. Even on days when we weren't dining there, she made it a point to stop by and say hello to us when she saw us. She recommended the tuna burger and let me tell you, 10/10. Some of the best food we've ever had, and easily, the friendliest most accommodating staff we have ever had.
Every morning we went to the breakfast buffet and we were greeted by Obdulia who was a hostess there. Despite the fact that she had a number of guests staying at the resort, she remembered our name and always made sure to seat us promptly. We had two great servers in the breakfast area, one of which being Karen, and the other we unfortunately did not get the name of. He was tall, late 20's early 30's and was bald/clean shaven. Much like Fatima, even when they weren't our servers, they always made it a point to say hello, and although that may seem trivial, again, its little things like that, taking those extra few seconds to greet us, even when they were slammed with tables, that we appreciate and it doesn't go unnoticed.
We also met a young server at one of the other restaurants La Deriva. It was the Italian restaurant and the food, and cocktails, were exquisite. We did not get his name either, but he was younger, early 20's. He was originally from Chicago and moved to Cabo when he was 10. He informed us that they actually were closing La Deriva and moving it else where which we were very sad to hear because although all the food we ate was exceptional, we were truly blown away by La Deriva.
Another staff member who caught our attention was Martin. He was a server/ bartender at the pool bar near Erizo. He was younger as well and he was incredibly friendly. One thing that wasn't advertised that well, was their happy hour. from I believe 4-5 they had a happy hour, buy one margarita get another free and they were delicious. Martin felt bad that we weren't made aware of the happy hour until it was almost over so he took it upon himself to get my husband and I a free round of tequila shots for the inconvenience.
Another staff member we saw regularly was Ricardo. He was the Guest Relations Manager and it was very refreshing to see how seriously he took his job. A lot of times, you'll have a guest relations office and that is where you can find them but Ricardo was always walking the grounds, greeting every guest, making sure everyone was have the best experience possible.
They had a little market on the grounds if you needed groceries. They had a mini arcade, a lovely spa, and the nicest resort gym we have ever seen. The rooms were state of the art. Speakers throughout, indoor outdoor showers, plunge pool, hammock. Couldn't ask for more.
That being said, this was undeniably the best vacation we have ever had. Yes the resort is absolutely stunning, and yes the food and cocktails were delicious, but it is truly the staff that made it such an unforgettable experience. I would highly recommend this resort to anyone staying in the Cabo area. Its close to the marina if you want to go parasailing or see the arch. You can take an uber right from the resort, super safe. I urge anyone thinking about visiting Cabo, stay here. My husband and I will certainly be returning.