Solest Takachiho Hotel

Stayed one night at solest enroute to takachiho. Hits: 1. Cosy classy hotel with nice decor 2. Quiet and clean rooms with full amenities available 3. Breakfast is good value, small but good spread, recommend to add on if not available with your room (¥1500 for adults, ¥750 for children below 12) 4. Friendly staff to help with food recommendations. They have a list of restaurants on a card depending on your preferred cuisine, and even helped to make reservations on my behalf, which is a nice touch. A few misses: 1. Check in is self service while the staff are available at the counter. Not very intuitive interface and had problems with breakfast payment, so ended up still had to go through the counter staff 2. Room tv is quite outdated. While it can connect to network and play simple apps like YouTube, it was extremely slow. Mine had wifi connectivity issues and had problems playing some videos. Netflix is not available. 3. Rooms are a little too dimly lit. Maybe I didn't manage to figure out where the switches are for all the lights

Situated in the overrated Takachiho, this hotel is overpriced for the amount of service provided. The concierge service was good, friendly, and professional. The suite on the 1st floor we stayed was spacious but not very clean. I can see alot of dusts collected in the exhaust fan and the AC unit vent. We literally had small ball of dust dropped right into the bathtub. We were being reminded to leave at 9:30 after breakfast which was very unnecessary. Since we needed to checkout at 10am, it was not like we would have stayed for much longer. Overall experience was mediocre at best for the price we paid.

Sadly, felt very unwelcomed. Check in is a machine, we were to stay two nights. Clearly not welcome to have dinner in hotel restaurant either evening. Was over half empty "nothing available" ask for following evening, have reservation can't tell us what time though and if something opens they will call us? We left after one night. Would not return to the hotel. Good location and with parking for visiting the Gorge. Wonderful little town too with great places to eat...just do not plan on dining at hotel unless you are a local.

Good service from the hotel staff.  My sister had issues with her standard room, when I requested an upgrade, hotel staff quickly obliged with no charges.  Comfortable rest for a night on our Kyushu drive holiday.

Located just a short distance from Takachiho Gorge, the room is cozy, and the breakfast is also quite good. They also provide the pajamas in the room's wardrobe. We want to try the dinner there but it's fully booked on the day we went.

Excellent experience at Solest - staff are friendly, helpful and efficient. The breakfast spread is good and Kaiseki dinner is extremely sumptuous. Overall highly recommended for short stay.

During our trip, we encountered a minor incident on the way here and had to file reports with the police, the car rental company, and the insurance company. The reporting procedure turned out to be much more complicated than expected. However, the receptionist, Mr. Shibata, was extremely helpful and patient throughout the entire process. He assisted us by making multiple calls and following up directly on our behalf. His dedication and excellence in service were truly admirable and greatly appreciated.

Rooms are nice, good shower, good bed. Looks clean and new. Breakfast was pretty decent. But I only gave it 3 stars, because the internet connection over their wifi was rather bad.