Solita Soho Hotel

This hotel was a last-minute booking for me and my family around the New Year. Not knowing what expect. I was pleasantly surprised and definitely will be back. Not only is it a great location the rooms were clean and the staff was very friendly. Especially Keith, the hotel manager he is amazing. We will definitely be back and can't wait to see all the updates.

This is the perfect hotel for a stay. The staff is so friendly and kind. The rooms were dated but clean. The owner explained they are renovating. It is right next to little Italy a Starbucks. A perfect spot to start the day in NYC!! They also do coffee in the AM and Cookies at night. I will return it is perfect.

Location is great if you want to be closer to the east village and little Italy. I love this area so the location was perfect. Staff was friendly and helpful and rooms were clean. Could have coffee a bit earlier though to accommodate the early risers.

& Do not stay! Let's start from the beginning. When we arrived, the first room had mold underneath the wallpaper, and the wallpaper was coming off of the wall-see picture. Reception gave us a new room and offered a $24 discount! In the new room, there is mold around the switches and windows. Dust in the vents and the worst of the worst possible- not freaking hot water under the shower !! While we were visiting NYC daily weather was 30F, so when you came back to your room, I wished to take a hot shower, but NO, freaking hell, guess what? No hot water was under the shower - they gave us another $24 discount! Do not stay! I have more pictures and videos. This a health risk staying in this hotel with mold all around you!

I Stayed There This Past Weekend With My Fiancé Everything Was Amazing, The Only Issues we had was that there was no fridge in the room & the tv was only on one channel. No matter how many times we tried to change it to another channel it only stood on that one channel. I hope next time they can upgrade the rooms with a small fridge and offer more channels for the tv instead of one. Other than that it was a great stay.

Great hotel for the price, very nice location, stored our things for us before and after checkout, had zero issues during our stay. Rooms are clean, nice staff, very convenient location. Overall a good place to stay if you want to stay in soho for cheap.

The hotel staff was absolutely lovely! They were incredibly helpful in everything we needed, even when we checked out, they let us keep our bags at the hotel while we continued enjoying the city (we had a late flight). The room was clean and just what we needed. The price was super reasonable and the location is superb! Overall, our experience here was lovely and I would definitely recommend it.

Location, location, location! Great location, clean and comfortable rooms, friendly and courteous staff. Great bagels around the corner; lunch in Chinatown; and dinner in Little Italy. Subway entrances to various lines are accessible within a few blocks. And a shout out to Devonte who provided great service and assistance as needed.

Bad review. The place is clean, that is all there is to say on the positive. The service and amenities are trash. The hot water broke while there, and we were told to wait 12 hours till the next morning. To top it off guest service wouldn't even answer the phone to admit the hot water was broken.

First, let me tell you the positives. It's near China Town and Little Italy! The negatives: Rooms are small and not so clean. I didn't like their check-in process, plus they told me that there's a fine for smoking in the rooms. But then the desk clerk gave me a room that reeked of cigarettes. I went down and told him I wasn't going to stay in a smelly room, and be penalized for it. Needless to say, I wasn't that impressed.

I spent $250/night (weekday) here and it definitely was not worth it. I've done rough camping before and plenty of cheap hostel stays when I was in college, so I can tolerate some mess, but the toilet was complete dirty and shower completely dirty. There was mold and the enamel/painting pretty chipped off. But worse was that the bed sheets were evidently dirty. I could not sleep inside the sheets. There was strands of hair and mascara stains. The first guy that checked me in was nice but the second guy was entirely rude when I asked a simple question like it was so bothersome yet he wasn't busy... he was scrolling on Instagram. They said if I wanted housekeeping to come during my stay to inform them the night before and I told them it was okay because I need to work frommy hotel room and did not want to be disturbed. The house keeping tried to open my door multiple times throughout the day that I get so scared as a woman traveling alone. In addition, the house cleaners non stop slamming the doors on the floor when they were cleaning the other rooms. Every 30 seconds there was a HUGE slamming noise. Impossible to sleep in or work. Also, the other hotel guests were talking until 3am and the walls are paper thin. The location is pretty nice but there are tons of other hotels I've stayed at in the same price point that is better.

It met our needs! Only 4 stars because if you use hotel.com they cancelled our booking and gave reason they couldn't charge my card. They said they ran it at noon & my card wouldn't go through. I wasn't even at the hotel till 2pm so find it odd they charged my card before check in. Anyhoo, i had forfeit my 'points' to stay there which was annoying but they rebooked me a room when I arrived. Just wanted to mention in case this might help next person! Oh! And lady at starbucks told me to show my room key to get a discount. Found that out my last say. Again the more you know ;)

We absolutely loved our stay at the Solita Soho hotel. The entire staff was incredibly warm, friendly, knowledgeable and so accommodating. We stayed there for 10 days, and when we left, I felt like I was leaving a part of my family behind. The rooms may have been on the smaller side, but we expected it for New York. Still, four of us had no problem cohabitating in the space for 10 days so it worked well for us. The beds were ultra comfortable and each night I looked forward to a great nights sleep in our home away from home. Our room faced the street and yet we heard very little noise at night which was a major plus too. The hotel is in a perfect location and near so many amazing places to visit, eat and shop. The access to the subway was also a very short distance from the hotel. Another plus for the hotel is their manager Keith. He is a truly one in a million. My husband and I wanted to extend our reservation a couple more days and stay over Veterans weekend. Keith literally worked tirelessly to accommodate us and locked in a rate that was truly cheaper than what we expected. Plus, we were able to stay in our original room!! Service like that is a rarity nowadays but at the Solita Soho hotel, it seems like the standard!! Keith has set the bar high! There are pastries and coffee for guests in the morning available in the lobby ,and lemonade and cookies in the afternoon. Such unexpected treats that made our stay even more perfect! If we ever find our way back to New York, I won't hesitate to book this hotel again, and I will definitely recommend it to everyone I know!! YOU will not be disappointed!!

Listen to me: for the price of a room you cannot beat this. It's in a FANTASTIC location (near a ton of different spots in walking distance or a very short subway ride), the rooms are small but clean, the outside traffic is a little loud in the middle of the night but with a good pair of earplugs, baby you are good to go. Staff is very accommodating and helpful, storing our embarrassing amount of luggage before check-in and after check-out with no issues. Butter food delivery is available for room service and the ordering and delivery process is friggin' seamless and the food was very good, It doesn't get much easier than this, folks. If you're looking for good accommodations, in an amazing location, at a reasonable price.....well I've got just the hotel for you.

I was digging this spot for awhile... Location is everything to me. However, the last time I booked here I was staying on the 3rd floor and I think I was definitely a guest to the room because a super duper huge water bug (cockroach) jump on the desk and crawled over my laptop. I couldn't get it because I didn't want to wreck my property. Then it flew!!! Yes it flew and it freaked me out! I couldn't kill it, it was in awkward positions every attempt. Then it disappeared to only come back out in the morning to say hello. Never will I use this hotel as a workspace.

Reading the previous reviews, I'm sure that there has been some sort of revamp. In my experience, the room and bathroom were very clean. Double beds had fresh sheets, and no detectable odor. Stayed for two nights (Thu-Sat) and didn't encounter any issues at all. The staff at the front desk were friendly for the most part (two of them pretty much ignored us and didn't bother to say good morning or anything, BUT can't win 'em all. I mention it just in case management reads this and reminds them to be courteous- it's the little things that make you feel welcome, right?

DON'T TRUST THEM! I stood here recently and, a day later, I see that I was charged an extra $200. I call to inquire and I'm told it's a smoking fee. For one, I never smoked in my LIFE! Secondly, nobody ever contacted me about this imaginary situation. Management never contacted me. I'm told by front desk, with an attitude, that the manager (Patricia) just confirmed that I did smoke in this room. No evidence or anything. I would think before you would take someone's hard earned money that you would at least contact them about it. These people are thieves. I actually stood here two other times and I never had this fee so why now? Since I'm such a "smoker." They lost a customer and I will advise everyone else to not bother booking here. Incompetent staff.

I guess this was sorta ok given that we found it on a hotel aggregator and it was the cheapest thing we could find in the neighborhood, but.... it was $250/night and the roof leaked. It rained a couple days on the week we stayed here (mid-August 2016) and this somehow caused a water leak on our floor (not the top floor) as well as in the lobby. How run down does a building have to be for rain to cause a leak on multiple floors that aren't the top floor? I get that Manhattan hotels are expensive, but for $250/night I'd expect the hotel to keep me dry.

Room was gross. Old blood stain on the bed and moldy shower curtains. Nasty smelling mini fridge. Too many other hotels nearby to waste your money on this dump.

Finding a clean room in a hotel at a decent price is all I ask in New York City. Oh yeah and a great location in a safe neighborhood close to the subway. A queen-size bed would be essential. OK, a strong shower with plenty of hot water. No need to call me Princess, but you can give me a corner queen, which is exactly what I got for three nights with all of the above included. Sure, $306 per night is a princely sum but not in a location within hollering distance of Little Italy, Chinatown and SoHo. Not that I have any reason to holler since I'm not a New Yawker, but if I wanna holler, I oughta. I found this boutique gem on Hotels.com, and it is truly a sliver of a building on Grand where you can see Ferrara Bakery down the street (photo: http://bit.ly/1jWd2NF). Front desk service is a bit harried but efficient, and they aren't kidding about a 3PM check-in time. I had taken the red-eye from San Francisco and was bleary-eyed by noon. Coming fifteen minutes early didn't yield any benefit for me as I sat patiently on the cushioned bench in their tiny lobby. However, they did everything they could to speed the cleaning crew along, and I was surprised that the corner room, as sparsely decorated as it was, was spacious and quite comfortable (photo: http://bit.ly/1RhLn48). The hydraulic power of the dual-head shower was just what I needed, and I was fine paying an extra $5 a night for the mini-fridge. I needed a place to store my Coke Zeros after all. Although there was a gaggle of giggly girls in a room down the hall, noise was never a problem. I'll definitely consider a return visit.

It is by far the dirtiest hotel I ever stayed at The shower curtains reeks of mold The beds had a weird odor when we looked under the sheets it was covered in stains Under the bed was even worse There was so many dust bunnies and dirt There was also some wrappers and boxes under the bed There was also no hand soap in the room so we used body wash as soap Would not go again Worst thing about this all is that it was on Valentine's day And my date saw all this while I was out

This place was the most disgusting place I have ever been in. I booked with Expedia and saw some good reviews. Little to my knowledge, did I imagine having to spend hours on the phone with a representative due to the cleaning issues. For starters, when I arrived I asked the front desk office if they were able to take cash. When I came back to check in I had the cash ready and the front desk lady was rude and told me they don't take cash. I advised her that I would not have a place to stay due to the misinformation from the previous rep. It was disregarded and when I asked to speak a manager the lady misinformed her and I was yelled at by the manager over the phone. Once I got that situation resolved through my bank after waiting 2 hours. I was notified the reservation was cancelled and they still had my bags! On the third day, I noticed hair in the bed and stained sheets on the second bed. I contacted Expedia and complained, I was told that they would clean my room but to my dismay it was not cleaned at all. This complaint is on file, however, after my stay and contacting Expedia they denied me a refund and lied and told them I made no complaints. On my last day, i decided to prepare for the room to be clean and take off the sheets as a courtesy to the housekeepers. To my dismay and disgust I noticed the mattress and sheets that I slept on were covered in a blood like stain in the middle of a pandemic! I am absolutely disgusted and dissatisfied with this stay. Paying this much money for a room that was not properly cleaned and being yelled at by the manager over the phone due to misinformation provided by the hotel staff is ridiculous. This place is a nightmare! Beware!

Just 2 weeks before my sister's bachelorette, I received an email that our AirBnB reservation for a Brooklyn house had been canceled. As host, it was my worst nightmare. There was no time to find another AirBnB in budget for the amount of people we had. After an entire weekend of ardous research, I found the Solita and was so thankful that we were set. The loss of our AirBnB did change our plans, however, the Solita opened up more options to enjoy the area and not worry about the hassle of trekking back home. While the rooms are a little tight, the beds were comfy. I wanted to unscrew that double shower head and bring it home because it was miraculous. The rooms could have been a little cleaner (air conditioner definitely needs a good filter cleaning), and they also forgot to put the water in our rooms, but otherwise, the Solita was great. It's also in a wonderful location for city festivities. Perhaps the best part of our quick stay was the staff. Every front desk person was exceptional, but I really only remember the names Arielle and Monae, who were incredible.

A very enjoyable stay. Clean rooms. Very helpful staff (especially Keith). Great location and the price was right. Highly recommended!!!

My boyfriend and I have visited NYC enough to know that most hotel rooms there are going to be small. That doesn't concern me much, as we don't do much besides sleep in our rooms. As long as I have a comfy bed, a room quiet enough so my sleep isn't disturbed, and a good shower, I'm happy. The Solita delivered on all counts. Although there is a bar/restaurant next to the hotel, none of the noise reached our seventh-floor room. The double shower head was really wonderful, and I appreciated the shampoo and shower gel dispensers on the wall since I forgot my shampoo. The hotel is only a few blocks from several subway lines that will get you almost anywhere in NYC The only thing I didn't like is that there is only one elevator for a 12-story hotel (with four rooms on each floor, I assume), but we never waited too long for an elevator. The rooms also don't have a refrigerator, so having a cold drink in the morning wasn't an option. There is WiFi, but you have to re-sign in every time you return to the hotel. The lobby is rather small--just a front desk, a bench, and the elevator--but the staff we encountered were very friendly. I would definitely stay here again on my next trip to NYC.

Like sleeping in the street - the windows don't cancel out any noise. We tried using a noise maker - didn't help at all (even if you're on a high floor). The problem is that the hotel is located next to a busy street, and you can hear cars honking, drunken people yelling and construction 24/7. In addition, the rooms are extremely tiny and very very basic.

This is literally the worst hotel experience I have ever had. I'm a 24 year old graduate student... I am not picky, I am not high maintenance, I can and have roughed it MANY times. But this is unacceptable. We check in at 3pm, go up into the elevator (which makes a lot of noise and is super scary sounding-- took the stairs going forward) and we get to our room. It is TINY and looks nothing like the pictures online. I should have taken a picture of the room. I look at the bed and there's a p*be, obviously it is not mine I just got there. I brush it off and check the sheets for bed bugs-- nothing visible. The bathroom shower has two shower heads which is odd but fine because it had good water pressure. The towels they gave us were stiff and old but you know what-- that was fine I wasn't bothered. I do some work in the room for about an hour (their WiFi sucks so I used my hotspot). My friend and I head out of our room around 5 pm and as we are waiting for the elevator we here the loudest and nastiest s*x. It was not bed creaking it was human noises and truly the most disgusting thing I've ever heard in my life. M It's 5pm. The walls are paper thin. We both look at each other in disgust and decide to take the stairs because the elevator is taking too long and also probably not safe anyway. We are truly traumatized-- the walls of this place are so thin it sounded like we were in their room even though we were in the hallway. We leave the hotel for a few hours and come back at 11 hoping to go to bed... nope!!! Same room that was having loud s*x at 5 in the afternoon is now having a full blown screaming match. The guest was making threats to un alive whomever he was talking to and screaming profanities for about an hour. At this point we are exhausted so we get up and leave and find a new hotel in the middle of night-- literally after midnight. I do not recommend staying here, that part isn't necessarily hotel staffs fault but that aside it's a really crappy hotel. I've stayed at cheap places that are still comfortable/decent-- try soho54 if you need a cheap but SAFE place to stay. I'm not a weak or soft person but that place was just straight up unsafe.

Too many issues with this place. 1. The odor in the room 2. The sticky floor in room 3. Lamp, bulbs burned lamp shade nearly starting a fire. 4. Asked for replacement lamp, the one brought to room had less light emitting from it than a night light. Asked for it to be replaced with a lamp that can light the room. I was told there was nothing available. Now sitting in a dark room. 5. The tv remote no batteries. 6. The tv did not work, no reception just snow. 7. Person working here brought up remote for different brand tv. That obviously will not work. 8. Addressed these issues calmly at first, was told that they couldn't compensate for their failure, that I would need to contact expedia? 9. Was not given contact info for GM other than an email and we all know how well emails are responded to. 10. Paid 2 nights for 2 rooms. Never ever ever again will I stay in a "Boutique" motel. "Boutique" just means over priced 1 star hotel. i addressed these things with the desk person and was told there was nothing they could do... Yes I got upset, i got somewhat verbal, and a little loud.... Nearly $1200 paid for 2 nights and 2 rooms... I really expected better service and accomodations. Also, the rooms look nothing like the pics on their website... Smaller, dingy, no coffee maker, smelly, sticky... Just plain disgusting... I have no qualms about staying in cheap hotels.. i just don't want to pay 4 or 5 star rated peices for one. Recommended... Don't stay here... I should have read the reviews, very few reviews that give this hole a rating and definitely none recent. I will be contacting the city in reference to their fire hazards, the filthy rooms, the what looks to be mold and dust in the a/c units... I am disgusted for my wife and children... By the way, the "queen" size beds are not queen but double.. false misleading advertising. The manager was shirt and rude with me before becoming angry and verbal on my end. Zero customer service . Do not waste your money in this place... Rude desk person, disgusting rooms, overpriced, well for lack of a better visual.. shithole hotel!!!! Don't atay here!!!!!

This hotel we came across when out air bnb reservation for my bachelorette party got cancelled. Talk about wedding stress! We needed 4 rooms 1 king and 3 with 2beds. The only downfall is the beds are full size in the double bed rooms When we booked i saw that was mentioned by fellow yelpers and i believe on their website also. So just repeating it in case someone misses it. We had a two night stay which for a couple of nights one can rough it up. The location is great. Lots of restaurants bars to do in the area. This may sound weird but i really liked the floors in the rooms. It wasnt carpet and it was floor like a high end gym mat material. The shower has a double head and it was amazing my future house will need that! The staff at the front desk was very courteous and helpful! Shout out to arielle and monae! The elevator was a little slow and the ice machine you have to constantly press the button but other than that the rooms were clean and worked for a few days staycation here! I would return here definitely

DO NOT STAY HERE. I booked a 3 night stay for myself and my family this past weekend, and was very disappointed. Firstly, Thursday evening when we all arrived to the 2 rooms, the containers in the showers were EMPTY, there was HAIR on our pillows on BOTH beds in one room. The shower handle was completely broken in 1 room, therefore we could not control the temperature. We called to the front desk to get more blankets, new pillows, shower necessities, and not only were we told there are NO extras in the hotel to give, we were also informed the lady at the desk was alone in the entire hotel and could not leave to help us and "maybe tomorrow someone could come by." I was told a cot was available upon booking this, when we arrived we were told that was not an option and they don't do that.... so there a huge miscommunication there. The hotel itself was very dingy and dirty. There is nothing special or nice about this establishment, other than the fact the location is amazing. You can walk out the front door in be in the most perfect location in SOHO by little italy and China town. Also, I was in the LL restroom and the front desk attendant was as well. She left her stall and did not wash her hands and returned to the front desk. I guess all employees must wash hands before returning to work is not implemented here? Location is great, but I would not recommend anyone staying here, ever.

I can't even give this hotel one star! The room is VERY small which I could live with but one of the two lights in the room works, the cable does not work and the front desk has no desire to help, saying there was nothing they could do about the tv and cable....there are several of us here for work and one of the other rooms we have, has cardboard on top of the toliet, not the normal toilet lid....for Choice Hotels, this is a huge miss and I sure am glad I wasn't the one that chose this hotel!! Can guarantee I won't ever stay here again...haven't tried the hot water yet but just hope it works....

My first time staying here was on my birthday in January. Never spent a night in a NYC hotel. The room was the super small. Literally you walk in, the desk & tv to the left, bed in front & bathroom to the right. You have to walk sideways to pass between the desk & the bed. BUT it was great for one night & no more than 2 people. The best part of this room was the shower. That shower head is God's gift to man kind. So powerful & soothing. The elevator can use some TLC...meaning it makes a lot of noise & may need a little love. But other than size & the creepy elevator, it's not bad at all. Clean & comfy despite the tight spacing. Worth the stay

I'm really at a loss to comprehend the negative reviews for this hotel. That was not my experience. Solita Soho is a moderately priced (Sun - Thurs. at least) hotel, with a modern vibe and is very clean. The room size was okay. I was lucky to get a window room on the 9th floor, with a little bit of a view. What I really liked was the shower - totally hot in 10 seconds, and 2 showerheads to give you a good water massage, if you like that. I do. The only drawback is that there wasn't a mini-fridge. The front desk said that a fridge is available on request. The bottom line - I would stay here again with no reservations.

Honestly was pretty disgusting and run down. Nice view but windows could open, that was scary.

The fiancé and I arrived in NYC a day earlier than our group and opted to stay at this hotel due to its close proximity to Soho so we can get our shopping on. The hotel is located past the corner of Grande and Lafayette Street. As with most NYC hotels, the room is small, cozy, and space efficient. There is a curtain that separates the room from the bathroom. The bed is comfortable and all of the décor is contemporary. Everything was clean and well-kept, so no complaints there. However, the walls were paper thin and we heard every conversation from the hallway. Check-in and check-out was swift. There's only one elevator for the entire hotel and they also offer complimentary coffee in the lobby. The price was high (~$250) for a daily rate (we booked through Priceline) but the location is prime walking distance to Soho, Little Italy, East Village, and Chinatown.

This place is a dump. No working hot water and a toilet tank lid made of cardboard. I would suggest looking elsewhere.

Bathroom was extremely moldy, room had zero light, floors weren't carpet or floor it was this weird material. Beds were so close too each other couldn't even go in btwn without bumping into the other.... the room was just dingy... I wouldn't recommend

Whew, this was a very sobering experience. I travel to New York 1x per month for work, so I'm no stranger to NYC hotels. But I thought i'd try something new, and the pictures did look nice. And it's in a fun location right near Little Italy and Chinatown. Good food all around! But unfortunately, my experience wasn't great. The hotel overall didn't look quite like the pictures- it hasn't been kept up since those were taken, and it feels kind of dark and cramped. The lady at the desk when I checked in was super nice, and she put me on the 12th floor, which at first I thought was great. But when I stepped off the elevator, I was momentarily stunned. I thought I had stepped off into a warehouse. It was a tiny landing, dark, with dirty floors and a giant industrial fan blowing right at me. The smell of cigarette smoke was fresh, and strong. I was looking directly at what looked to be a door to an emergency exit or storeroom of some sort. It took me a second to realize that to my left were two dirty, numbered doors. My room was one of those doors! The room itself was ok. It was small, but the bedding looked newer and the bathroom was recently redone. Surprisingly, my room didn't smell like cigarettes, which was great. I turned on the faucet and water shot out all over me- the sink is too shallow for the faucets. But that was not a big deal. What was a big deal was that my dead bolt didn't work. It wasn't lined up with the door frame. I went downstairs and the lady at the desk was super nice, she had Mr. Elvis (who handles maintenance for the hotel) come right over, and he confirmed it could not be fixed. She then promptly moved me to a different room on the 4th floor. She did mention that the hotel was sold out, and she would have to give that room to someone else checking in later. That seems wrong to me somehow. Shouldn't you get a room that locks, since you're paying over $300 a night? In my new room, I did find a knot of hair in one of the towels, and legos next to one of the beds from a previous visitor, but other than that, it was a fine room. The hallway was dark and kinda dirty but less scary than the landing on the 12th floor. The next morning, I checked out, and asked if it was easy to catch a cab outside. The (new) lady at the front desk said she'd call me a cab. It wasn't until I was in the car and at my destination that the man told me it was actually a hired car service and much pricier than a regular cab. I just thought she called me an uber, and that's why it wasn't a normal yellow cab... I was super pissed to have to pay extra. A complete rip off. Overall, I won't come back. It wasn't at all the quality I saw in the photos or expected. Very disappointing. But the two individuals helping me when I checked in were super nice. Mr. Elvis is the best.

Small room , dirty and run down building and bedrooms. Various fixtures in the room not working, loud neighbourhood and very very overpriced. Would definitely not recommend and I won't be staying here again. I should add that the woman in the room next to me was either having a very long (and loud) orgasm, or was in fact a prostitute with multiple visitors throughout the night

Roach in the shower, water was brown, bed and linens stained.... defiantly going to get bed bugs here.

I had 2 huge issues with this hotel: 1) The hotel is filthy! There was hair all over the bathroom wall, and it looked like there was a blood spot on the door of the bathroom. 2) The company has been unwilling to help me resolve a billing issue. Horrible customer service! I recently booked a hotel reservation at the Solita Soho hotel on May 7, 2 days prior to my scheduled check in date of May 9. I was looking to only book one hotel room, and I accidentally booked two hotel rooms instead. Unfortunately for me, I made this error on the same day the cancellation policy of 48 hours took place. As soon as I realized my error the next day I called the hotel and spoke to the front desk, and asked for the second room to be removed from my name as the booking was made in error. The front desk could not help me. The next day, on May 9th the day of my reservation, I called and spoke to the manager of the hotel, who also could not help me. Everyone is helpless. The hotel charged me for both rooms, even though I only used one. On May 10 I received an email from the manager, letting me know I would be refunded 50% for the un-needed room I am still obligated to pay for. I am disappointed in this outcome, and believe the company should have set aside company policy to do the right and common sense thing. I have since emailed the General Manager for the hotel twice, and have also called and left him a voicemail, and have been completed ignored. Horrible experience. Do not stay here, much better hotels in the area for the value.

To paraphrase Mike Meyers' "Coffee Talk" character on SNL: The Solita Soho Hotel is in neither Solita, nor Soho. Discuss. Nonetheless, it's located near my old New York City stomping grounds. Back in my day this part of Manhattan wasn't gentrified and there was no way a hotel could get away with charging $300/night. Oh, how times have changed. I never spend too much time in my hotel room while in New York so if I can find a safe place for my luggage and a clean place for my sleepy head I don't get too picky about the details. It seemed to do the job okay in both regards. The pros: + Location. Location. Location. It's technically Chinatown, folks, but from its front door you're a 5 minute walk to either Soho or the Lower East Side (that's "Solita" for those of you who aren't old skool like me). The closest subway station is 2 blocks away. + It's associated with the Choice Hotels empire, so if you've got a AAA card you can save a little money. Our stay averaged $285/night before taxes. + Our shower had hot water with good water pressure. Ahhh. The cons: - There's an impossibly noisy club on the bottom level of the hotel. Our room was on the 5th floor at the back of the building and the techno thump-thump-thump was still pretty loud, despite our industrial-grade ear plugs. - Our room wasn't as spotless as I would have liked. (No biggie. See comment above about details.) - I would have liked to have had a mini fridge in the room to store my breakfast items. Despite the outstanding location and reasonable (for New York) price I probably won't book a stay here again because room requests aren't guaranteed. If I were stuck on a lower floor near the club I'd probably lose my mind.

Perfect hotel for a short visit to NYC. Great location, very accommodating and friendly staff/front desk, great price for a clean & tidy room! Enjoyed our stay, the price, convenience and the room was perfect for a quick visit.

LOCATION LOCATION LOCATION This hotel is in the heart of Little Italy, Chinatown, SoHo, Tribeca, Nolita, Bowery... if you visit NY, you visit these neighborhoods south of 14th street. The hotel itself was affordable. Stay above the 6th floor to avoid the street traffic noise as well as the nightclub located in the basement of the hotel. Other than that, it's affordable, a little small, but the location is phenomenal !!

The place was very disgusting. The ice bucket was dirty. It looked like they haven't cleaned in a long time. The television was not working and the manager didn't even help. We also had problems opening the window. I felt super trapped. I told the manager after the ending of my visit and I have not been compensated for my uncomfortably. I would never come here again especially for such an expensive price

This hotel is a disaster. The manager Ruben lies, the rooms are filthy and noisy, and the facilities broken. My room vibrated all night because it was next to a mechanical room and the toilet was broken. When I asked to be moved to another room, they said they were booked up for the weekend. When I politely checked out early in the morning because of the unsatisfactory quality, I was told that I would receive a full refund for my stay. Instead they only refunded half the charge, leaving $500 for one night. Upon dispute via Booking.com (which has also been extremely unhelpful), Ruben told them that I actually agreed to these terms. It's a $150/night max hotel, why I would agree to $500 is beyond logic. Stay away from this dreaded placed. Nomo Soho is around the corner, rooms can be had for just a little bit more, and you will find that extra money well spent.

This was one of the worst experiences I have ever had. We booked a room through expedia after they had provided me with a 100$ voucher on hotel stays, come to find out this hotel has horrible reviews from a dozen people who stayed there this month! We were so worried about the cleanliness I was going to bring my own towels and sheets. When calling Expedia they would not cancel my reservation and if they did they would take back the voucher... we decided to risk it though . The people coming in and out of the hotel was horrible seemed like a whore house to say the least . Our next door neighbors were so loud all night and it seemed like there was 10 people in that one room. When we tried to check in the hotel could not see my reservation and I had to call them I was on hold for 1 hour exactly , then the credit from Expedia was not charging we ended up missing our restaurant reservations and ruined the whole night. BUT WAIT THERE IS MORE... the sheets were stained and the pillows seemed to be filled with clumpy nastiness AND the front desk guy called our room at 2am informing us that a white car got hit in front of the hotel asking if it is ours, listen I can't say it was a nice thing for him to do but it was such lack of communication because it was not our white Acura it was some other car!!! We got woken up in terror and got dressed to see it was not our car . At 6am we left the hotel and went home because our neighbor were screaming at the top of their lungs . I am never using Expedia again

Stayed here for one night last month with a few friends. We split up into two rooms. Each floor has only a couple rooms on it, and the elevator is quite rickety. No parking, no real lobby- just an entrance with a front desk. Very simply hotel right between little Italy and Chinatown. Good location if you need to be downtown. Our room (12th floor) had a great view of the Empire State Building. Staff was very nice and the rooms were fine. Very small but that's to be expected for a boutique hotel in the city. Nice, updates bathrooms but you can tell people have smoked in the rooms. My biggest complaint about this hotel is the window shade in the morning. It's see through so expect to be wide awake as soon as the sun rises!

one word: gross. Found hairs in my bed and yellow stains on my towels. Safe to say i would never stay here again. Not only is it gross, but when I got here they said they had no rooms even though I have booked one. A guy quickly went up and "made" me a room. I swear this place was not cleaned before I got here.

It is a cute and convenient place to stay. Not to be alarm or anything but I dreamed of kids scaring me all night and my boyfriend thought he saw something when he woke up. Still, don't be scared....if they do have ghosts they are friendly. The showers are ah-mazing and the beds are fine. The view out the window was blah, but hey... That's not their fault. The host was cute and helpful. The air conditioning was powerful and worked just fine. The place is not luxurious but comfy and clean.... And to me that's all that matters.

I really enjoyed my stay here. Staff was very friendly and helpful. I was there on work convention so our group was decent size. The whole place was really clean. Spent some time out in bar area and that was not too shabby. I tried a different beer here and loved it so extra star for recommending it!!!

The room smelled like something died in it. The front desk was extremely rude when I complained about the air conditioner not working. I finally figured out it was the air filter that was so clogged the air couldn't pass through. This place is a dump! Stay away!

No frills but be careful of your credit card information! The hotel itself is fine -- the reviews adequately describe the good location but small rooms. However, my credit card information was compromised in the course of booking the reservation on the website and I ended up having to get a replacement card because someone tried to make an internet purchase using my card info (which was thwarted by my credit card company). The front desk staff was apologetic but ultimately useless in resolving the issue adequately as they said they had no way of providing any sort of refund, and the manager never responded to multiple messages relayed to her, nor an email describing the situation. I would avoid booking here if you care about identity theft.

Ok, so let me break this down for you. Here are things you should understand about the Solita SoHo. First, it is what they call a "boutique" hotel. "Boutique" means small. Cute, but SMALL. The lobby is sexy in that NY minimalist kind of way. Glass, marbled floors, small benches to sit on, silver trimmed desk and walls, and NOTHING else. Staff were ALL very, very friendly, helpful, and accommodating. The rooms are TINY. The "double" beds are more like "large" twins. There is NO room to move around in the room. NONE. If one person is up, the other has to sit or be in the bathroom. Oh, the bathroom- GREAT double headed shower- NIIIICE! Back to it. If you are staying here with your significant other, you will be fine space wise, provided one of you doesn't have excessive luggage- there is NO place to put it. Really. There is a tiny armoire, but you're not going to get much in there. If you are a large person and you are traveling with a large person, you're gonna be cozy. If you are traveling with a platonic friend that you know well, you'll be close and personal. This is NOT the place to stay if you are going to a conference and have been randomly assigned a roommate. You will be MISERABLE. Also, don't let ANYONE tell you that 4 people of ANY size can fit into these rooms- NOT gonna happen. The rooms are neat, clean, sexy silver and black appointments, flat screen tv (NO CABLE), internet access (not wireless), and you get an iron, ironing board, clock radio and coffee maker. It's noisy. Noise from the street, noise from the elevator room, and INCREDIBLY noisy plumbing, but it's ok. You can tune all that out. If you're a feather light sleeper, this may not work for you. You're located about a block from Little Italy, and two blocks from Chinatown. You're three blocks from Broadway in SoHo. GREAT LOCATION. You can get a train easily, and cabs are plentiful. I liked it, I'll be back. You should try them, just remember the tips I gave you. P.S. the windows are NOT tinted, so if you lift the shades and wonder if the people in the deli directly across the street can see you PERFECTLY CLEARLY- they CAN. They don't really care what you're doing or how you're doing it, but umm, they CAN see you!

Located by Chinatown and Little Italy in Manhattan. Small room with a queen size bed, bathroom, and closet. The room had a TV but with very limited channels, House keeping came every day to redo bed and change towels and clean room. The area around the hotel is under construction so it gets very noisy in the morning here. The front desk area was clean and staff was friendly.

The only value this place brings is it's location. I've traveled to many cities around the world and am totally fine roughing it but I am a young female solo traveling and aware of my surroundings & I've had better hostel experiences than this hotel. Hands down the worst hospitality I have ever received. No security measures, room stank of stale pee, and the comforters were clearly unkept. This is not worthy of a 3 star hotel in NYC. It's all false advertising as the photos are NOT what you actually get. I didn't end up completing my reservation despite no refund as I truly did not feel safe staying there alone & the front desk staff was beyond rude and made me feel even more uncomfortable than I already was. I can't believe they are able to actively run this distribution while treating their guests this way. There wasn't even an introduction upon arrival. Absolutely do not recommend, especially if you are a solo traveler.

This hotel would get three stars if it wasn't for the location. We could walk everywhere we wanted to go, which is really fantastic. The rooms are small, and our "double" beds, were really more like half size, but they were still comfortable. We were on the 4th floor, and while we could certainly hear some street traffic, the club wasn't a problem. The best thing about this hotel, besides the location, has to be the showers. Oh. My. God. These are the most amazing showers ever! They have two heads with different levels of pressure that are totally adjustable. Mmmmmm. We got a good price on our room here, and if we got the same deal again (apparently they have deals for people who are fans on Facebook), I'd stay here again. Oh, and one complaint: Yes, they have high speed internet. Unfortunately, it's not wireless, which is no help with my ipod Touch.