Solly Hôtel Paris

Our family vacation began at The Solly Hotel, with four rooms booked. From the beginning of our stay to the end, it was nothing short of WONDERFUL! The hotel is beautiful, rooms are comfortable, and the staff went above and beyond to be friendly, helpful, and accommodating! Paul, in particular, was an Angel, helping us load luggage and communicate with our driver as we were unexpectedly rushing to catch our train…all AFTER his shift had ended and he was off the clock! We wholeheartedly recommend The Solly Hotel and when back in Paris, this will be our home base again!

We stayed at Solly Hotel and arrived late in the evening to find our room clean and ready for us. The hotel’s location is excellent—central and convenient. Service and hospitality were outstanding, making our stay very pleasant and comfortable. The hotel offers great amenities, and the breakfast was delicious, with a nice variety of options to start the day.

I booked a stay at Solly Hôtel Paris two weeks ago but due to an unforeseen family medical emergency, I was forced to cancel. I provided documentation of a cancer diagnosis and explained that I needed to stay home to care for my aunt who was going to travel with me on this Paris trip. Despite this, and despite the fact that my trip was still two months away, the hotel refused to issue any kind of refund or credit or change of future date. Their response was cold and robotic, hiding behind their “non-refundable” “non changeable” policy with zero compassion or flexibility. This wasn’t a change of mind—it was a genuine emergency, and I even provided a doctor’s note. Most reputable hotels would show basic human decency in situations like this. It’s clear this is about money, not hospitality. The room could easily be rebooked, yet they chose to keep the payment. Disappointing, heartless, and a reminder that not all hotels value their guests. I would strongly advise against booking here if you want peace of mind or any customer care. Policies should not be so rigid that they override basic empathy and ethics.

Lovely hotel in Paris. The room was wonderful - compact but well-appointed. The bed was comfortable and the shower was lovely, if a bit cramped. It was hard to keep water from getting onto the floor of the bathroom. The windows opened onto the park across the street. The view was pleasant, but the park seemed to be a haven for loud, disruptive people in the night and early morning hours (2am - 5am). Even with the windows closed, the noise made sleeping challenging. The breakfast was delightful with a wide assortment of breakfast foods. We also appreciated the location in Marais and the proximity to the Metro. It is nicely located for exploring any part of Paris.

I'll preface by saying this is our second time in Paris, and our first time trying Solly Hotel. My party of 3 (2 adults, 1 child age 9) wanted to stay at the same hotel as last time (Astotel at 123 Sebastopol), but it was unavailable for suite to accommodate 3 people.||We do NOT recommend Solly hotel. Although the location is excellent, the room itself leaves a lot be desired. ||Here is my breakdown:||1. Location: Excellent. Close to 2 metro stops. ||2. Room: Our "suite" was #18 on the first floor. It is right next to the stairs and the elevator, so you hear EVERYTHING due to the absolutely abysmal insulation in this hotel. If you are looking for a quiet respite after a busy day in the city, This.Is.Not.It.||3. Cost: Our "suite" had 1 king bed and 1 pull out couch. It also had 1 tub/shower and 1 toilet with sink in a separate room for 700 euro/night. To be clear, that's 1 shower and 1 toilet for 700 euro/night. In contrast, our suite at Astotel had 2 king beds, 2 tub/showers, and 2 toilets for 500 euro/night. Our suite at Astotel was essential 2 full rooms with 2 full bathrooms connect in one safe space. ||Bottom line: If you are a family of 3 or 4, save money and have a quiet, comfortable stay at Astotel, across the street from Solly.||Solly Hotel was the low point of an otherwise great visit to Paris.

A beautiful and quiet property in the heart of the Marais. The bed was very comfortable and the balcony had outstanding views. Exactly what I pictured for my first trip to Paris! I will definitely stay here again.

Solly Hôtel Paris showed zero empathy during a difficult time. My wife had to cancel a trip due to a cancer diagnosis in the family and submitted proof. Even though the booking was still two months away, they refused to refund, reschedule, or issue any credit. Their cold response made it clear this is a business that values policy over people. I would not book here again—and I suggest you don’t either if you care about decent customer service.

We LOVED this hotel. Though small and "boutiquey" it was light and airy from the lobby to the rooms. The staff was friendly and polite and the location was perfect for us. My only suggestion is that they not charge for using the coffee machine. It was the only hotel that did so during our 12 day trip and it was the most expensive hotel we stayed at. Surely they can work the cost of a cup of coffee into their guest fee. That said, we'll stay here again when we return!