Somerset Bencoolen Singapore

Good stay. Pluspunten · Spacious room, in the city centre. There is a metro close by, but not every line stops here. Room was spacious. Minpunten · Not much, all was pretty good. Only the water filter, wich is a nice extra, didn't work reallt well.

We had a flat with all amenities. Swimming pool on roof was extraordinary. Hotel located in front of Metro station, very easy to reach any place in Singapore. Clean rooms, pleasant and helpful staff. comfortable bed, large bathroom. Quiet place.

I checked in last night and was horrified to find a bed bug on one of the beds. The staff came in this morning to check again and clean the room, only to discover more bugs under another bed. Despite my patience and not asking for any compensation, I simply requested an adapter to charge our phones in the room. However, they refused to provide it and instead wanted me to pay $18 for it! You would think they would provide an adapter for free especially after having me and my child sleep on beds with bugs in it. This is beyond unacceptable. I expected much better service and cleanliness. I do not recommend staying here!

Stayed in a one bed apartment that was spacious and clean. Location is great, MRT opposite and multiple restaurants and shops nearby. It’s the perfect stay for a few days and service was great. I needed something printing which reception sorted out promptly for me. I also accidentally left some shoes behind and reception emailed me after check out informing me of this. Unfortunately I was already at the airport so told them to bin the shoes but it was nice they contacted me. Whenever I visited the rooftop pool and gym I got it completely to myself. Laundry facilities are a little on the pricey side but it was convenient having them onsite. All in all a great stay and would definitely come back again.

The hotel is conveniently located close to my company, making it very easy for business trips. The rooms are clean, comfortable, and well-maintained. Staff members are professional, friendly, and always ready to assist. Overall, it is a great choice for anyone looking for convenience and excellent service.

Excellent Location and Value for Families/Long Stays! Somerset Bencoolen is a fantastic choice for anyone visiting Singapore, especially if you prioritize convenience and space. We loved our stay here and highly recommend it, particularly for families or travelers planning a longer trip.Location, Location, Location :The single biggest advantage is the location. The hotel is literally steps across the road from the Bencoolen MRT station (Downtown Line), making city navigation incredibly easy. We were also a very short walk from Bras Basah MRT (Circle Line) and Dhoby Ghaut (multiple lines). This central spot puts you within walking distance of the Singapore Art Museum, Bugis Street, and just two stops away from the Orchard Road shopping belt.Spacious & Practical Serviced Apartment :The apartments are significantly more spacious than typical Singapore hotel rooms. Having a dedicated living area, a dining space, and a fully equipped kitchenette (fridge, microwave, stove) was a game-changer. It allowed us to prepare small meals and snacks, which is great for saving money and managing dietary needs. The beds were comfortable, and we appreciated the efficient air conditioning.Amenities and Service:The rooftop pool is a quiet oasis with great city views—perfect for a refreshing dip after a long day of sightseeing. The staff were consistently friendly, welcoming, and attentive, always ready to assist with directions or taxis.A Small Note:While the apartment was clean and well-maintained, the property is a bit older, and you might notice some minor wear and tear, but this is a tiny trade-off for the exceptional space and unbeatable location.Overall:If you value excellent connectivity, the convenience of a full apartment setup, and friendly service, Somerset Bencoolen is superb value for money in the heart of Singapore's arts and education district. We would definitely stay here again!

Stayed in this hotel for 20 days for an assignment. The rooms are quite spacious. They have 1 BHK apartments with a small kitchenette and basic utensils and cutlery. Can’t cook much but food for basic bread toast, bowl meals. The service is good and housekeeping cleans the utensils everyday except Sunday. The roof top pool offers great view and also a small gym with basic machines and weights. There is a small kids play area as well. They have a laundromat washer and dryer but it costs around S$18 for one round. The best part of this hotel is the location, multiple bus stops, two MRT stations (Downtown Line Bencoolen and Circle Line Bras Basah) and 10 min walking distance from Singapore National Museum and Fort Canning Park. |The property is a little aged and that is visible in the room and all facilities. The breakfast is very limited and basic. You can choose to skip breakfast at hotel and eat outside at nearby bakeries.|Overall a decent play to stay if you are looking for longer stay in spacious rooms with basic kitchen facilities.

Perfect for family. Friendly front office, Padang Restaurant just right at the lobby, spacious room, complete facilities. MRT station just across the street.

Stayed here for several nights and it was a fantastic experience. Booked direct and even opted for a non-refundable rate closer to arrival due to the significant discount! Booked a 1 bedroom apartment and requested for a higher level. The apartment was very spacious with a full kitchen, spacious living room, bedroom, along with a walk-in closet. Check-in has significantly improved with a pre-checkin via the app and a kiosk check-in at the property including a photo. The apartment had a reusable shopping bag as a welcome gift. The residents seemed to be mainly ang mohs, thus making the Expat Living magazine inside the apartment thoughtful. The kitchen is spacious and includes a cooktop, hood, full size fridge along with microwave. The living room had fantastic views and the apartment was very bright. I loved how firm and comfortable the mattress was. The gigantic walk In closet is a key differentiator in a densely populated city like Singapore. The bathroom has improved since my last visit as the water pressure is now excellent. Housekeeping is also now daily except Sunday which is a plus. There are self-service laundry machines on Level 5. The fire alarm did go off during my stay and I was able to confirm that the stairwells down to the main level were free and clear. The smoke doors were also properly closed. ...this is the second time I've had to evacuate the building since I've stayed here numerous times throughout the years. I did appreciate how they had an announcement via the loudspeaker stating that this was a false alarm this time.

What can I say incredible room you get a smart phone as many international calls and local for free and you can take the phone out of the room Wifi awesome. Free breakfast buffet. They went above and beyond when we checked out of the hotel and our taxi did not arrive they rang the company for us to get the taxi we booked. And an incredible roof top pool and spa